Making these assumptions can escalate an argument and distort the issue, Real said. When you find yourself in a storytelling spiral, pause and remind yourself that you care about the person who has upset you, Real said. “Share only the facts — ones a camera could record,” he said. The key to this statement, and the feedback wheel overall, is its brevity, Real said. “The stories we tell ourselves are informed by our internal landscape of wounds and tender spots and traumas and patterns,” she said.

---

Persons: Real, Janet Hurley —, ”, Alexandra Solomon, “, It’s, ” Real Organizations: Northwestern University