Business Insider spoke with two former Home Depot employees, Janet Federico and Matthew De Fiebre, about things they wish customers would stop doing in the big-box store. De Fiebre, who worked as a garden and order-fulfillment associate in 2019 and 2020, said showing employees grace goes a long way. There are lots of different departments in each Home Depot store. AdvertisementBut Federico told BI that too many people ignored the options, leaving the burden on the employees. "I can't eyeball measurements from a photo, and holding up your hands and saying, 'about this wide' is not helpful," Federico told BI.

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