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Search resuls for: "Janet Bednarek"


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The message to the airline industry: You've had a few too many screwups to be left to your own devices. Over the past couple of years, the Biden administration has introduced a slew of rules and services intended to make airline passengers' lives easier. The airline industry seems to be relatively on board with the refund idea. But there are plenty of other problems with the airline industry that need solving — some the government can take care of, and some the government is causing. Gallup polls suggest more Americans have a negative view of the airline industry than a positive one.
Persons: You've, Bob Mann, William McGee, Joe Biden's, Pete Buttigieg, Biden, pocketbooks, They've, Janet Bednarek, Buttigieg, , it's, It's, Bednarek, McGee, Mann, George Ferguson, wasn't, Emily Stewart Organizations: Boeing, Delta, Department of Transportation, Airlines, American Economic Liberties, Southwest, University of Dayton, Federal Aviation Administration, Airlines for America, Biden, Bloomberg Intelligence, FAA, Gallup, Business
It's almost impossible to imagine a time when air travel was pleasant, much less enjoyable. Lost baggage, overbooked flights, outdated equipment, hidden fees, and disorganized staffing have fliers at their wits' end; consumer complaints about airline service have risen by 300% from pre-pandemic levels. Many of these measures had been put in place to improve safety following some rattling accidents in the early days of commercial air travel. So in 1978, at the urging of the economist and "inflation czar" Alfred Kahn, President Jimmy Carter enacted the Airline Deregulation Act. He added that "airline service, by any standard, has become unacceptable."
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