I had purchased the RoundTrip Choice plan from Seven Corners Travel Insurance, so I called, expecting they would help coordinate my medical care with Italian-speaking doctors.
But they told me to seek help on my own, save the receipts and file a claim when I got home.
Seven Corners finally paid $5,772 for my bills and missed trip, but refused to reimburse me for most of my business-class fare.
I have registered complaints with the Better Business Bureau and the state insurance agencies of Florida and Indiana (where Seven Corners is based), but I’ve gotten nowhere.
Seven Corners says it will, according to its website, boasting of “a 24/7 multilingual team available to help with travel emergencies,” including help finding medical care and second opinions as well as “interpreter referrals” and medical evacuations.
Persons:
I’ve, Makenzie, Greg Jung, Ilaria
Organizations:
Seven Corners Travel Insurance, Google, Better Business Bureau, Seven
Locations:
Sicily, Palermo, Munich, New York, Jacksonville, Florida, Indiana, St, Augustine, Fla, French, Belgian, California