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Altman also emphasized saying no, echoing Steve Jobs' leadership philosophy. AdvertisementThe leadership traits that Sam Altman values may sound familiar to those who have studied Steve Jobs and Warren Buffett. Altman said the team tries to be "rigorous" about straying away from "fantastical dreams" or goals — a strategy reminiscent of the late Apple cofounder Steve Jobs. Advertisement"The main thing I stressed was focus," Jobs had said about his visit to Larry Page, biographer Walter Isaacson wrote in the Harvard Business Review. "The difference between successful people and really successful people is that really successful people say no to almost everything," the Berkshire Hathaway CEO once said.
Persons: Sam Altman, Altman, Steve Jobs, Warren Buffett, , Kevin Weil, Jobs, Larry Page, Walter Isaacson, Apple's, Jerry Yang, Insider's Nicholas Carlson, Marissa Mayer, — that's, Alman, Sora Organizations: Service, Apple, Harvard Business, Yahoo, Stanford University, Conference, Berkshire Hathaway Locations: Hollywood
CNN —It’s been more than six years since Irvine, California, banned short-term rentals ­— and the city’s mayor hasn’t looked back. “I certainly don’t think it’s a major driver of the housing affordability crisis,” Nieuwerburgh said. “The reality is that there just simply aren’t enough short-term rentals out there to really make a difference,” Yedinsky said. In Irvine, although Mayor Khan said the ban had been well received, Irvine’s housing affordability issues aren’t yet solved. Each Airbnb or other short-term rental host must pay a fee to the city to operate as a short-term rental business.
Persons: CNN — It’s, hasn’t, “ It’s, , Farrah Khan, ” Irvine, Michael Seiler, College of William & Mary, , ” Theo Yedinsky, Stijn Van Nieuwerburgh, ” Nieuwerburgh, I’m, Airbnb, ” Yedinsky, ” Vrbo, Sieler, Khan, ” Khan, “ We’re, , Dan Enright, ” Enright, Enright Organizations: CNN, College of William &, Public, Research, Harvard Business, Columbia University, Telluride Locations: Irvine , California, Irvine, Orange County, Telluride, Colorado’s Rocky, Virginia, New York City
Tom Brady looks on prior to an NFL football game between the Baltimore Ravens and the Dallas Cowboys at AT&T Stadium on September 22, 2024 in Arlington, Texas. (Photo by Cooper Neill/Getty Images)With seven Super Bowl championship rings and a professional football career spanning more than two decades, Tom Brady knows a thing or two about being a good teammate. Good teammates should not only be cognizant and respectful of people with different goals, but Davey says they should take it a step further and appreciate colleagues with different goals. Instead, Davey says teams and good teammates should clearly communicate when 100% effort is needed and when it's acceptable to ease off. Frank feedback is importantSomething Brady says that carries over well to a workplace is the importance of giving frank feedback, Davey says.
Persons: Tom Brady, Cooper Neill, Nitin Nohria, Liane Davey, isn't, Brady, Davey, , Frank, we've Organizations: NFL, Baltimore Ravens, Dallas Cowboys, AT, Super, Harvard, Harvard Business, Fortune, Amazon, Walmart, CNBC, Las Vegas Raiders, Patriots, Team Locations: Arlington , Texas
AI mostly outperformed human executives in an experiment by University of Cambridge researchers. But AI wasn't as good at making decisions in unexpected "black swan" events. That led to AI getting fired by a virtual board of directors more quickly than humans. Because of that, AI got fired more quickly by a virtual board of directors than its human counterparts, which navigated unexpected situations better. When a "black swan" event occurred, the bot couldn't address it as quickly — or as well — as the human executives and students.
Persons: , Hamza Mudassir, Mudassir, LLMs Organizations: University of Cambridge, Service, Cambridge, Harvard Business Locations: Cambridge, OpenAI
Where are Gen Z's tech founders?
  + stars: | 2024-10-09 | by ( Amanda Hoover | ) www.businessinsider.com   time to read: +10 min
So where are Gen Z's tech founders? Gen Z founders and would-be founders are stepping into a vastly different tech world from that of their predecessors — a world where launching a unicorn is far more difficult, and publicly scrutinized, than it was for the garage-band generation of Jobs and Gates. Gen Z is coming of age in an era when the same Big Tech companies are diffuse and dominant. In other words, millennial founders ran so that Gen Z founders could walk. Perhaps we won't see Gen Z founders standing before a crowd and unveiling their latest shiny products anytime soon.
Persons: Bill Gates, Steve Jobs, Jeff Bezos, Gen X, Sergey Brin, Elon Musk, Travis Kalanick, Peter Thiel, Millennials, I'm, Zuckerberg, Whitney Wolfe Herd, Brian Chesky, Elizabeth Holmes, Sam Bankman, Gen, aren't, Zers, Jerry Neumann, millennials, Uber, Z, There's, Neumann, Kimberly Eddleston, they've, Adam Neumann, Holmes, Alexandra Debow, that's, Alexandr Wang, Wang, They've, Ibrahim Rashid, Rashid didn't, COVID, Rashid, Martin Shkreli, Forbes, Alexis Barreyat, Barreyat, Julian Kage, Kage, they'd, Debow, It's, Eddleston, Emma Chamberlain's Organizations: Boomers, Columbia University, Big Tech, Northeastern University, Facebook, New York University, MIT, Wired, Forbes, University of Chicago, Deloitte, Harvard, Harvard Business Locations: swaggering, Silicon Valley
Read previewDealmakers have always been the stars of private equity. AdvertisementKevin Desai, partner and private equity sector leader at PwC PWCBut in the current climate, portfolio-operations professionals are gaining esteem. AdvertisementPrivate equity 3.0Rising interest rates nearly two and a half years ago ushered in a new economic reality that hit private equity firms right in the pocket. Since private equity relies on debt to boost returns, the first option is off the table. These people are taking their talents to private equity firms to manage smaller companies using an already proven playbook for technological transformation.
Persons: , you've, Marc Rowan, Rowan, Kevin Desai, Desai, I've, What's, they're, quants, we've Organizations: Service, Business, PricewaterhouseCoopers, University of Chicago, Walmart, Nike, Harvard Business Locations: dealmaking
Picture Wall Street stockbrokers frantically trying to beat sales quotas — or sales representatives fighting for commissions. For real estate mogul Barbara Corcoran, the trick to strengthening relationships amongst her employees is being the fun boss. "In sales, you like who you're working with, but you don't really, totally like them because they're going after your market. Disclosure: CNBC owns the exclusive off-network cable rights to "Shark Tank," which features Barbara Corcoran as a panelist. Plus, sign up for CNBC Make It's newsletter to get tips and tricks for success at work, with money and in life.
Persons: stockbrokers, , Barbara Corcoran, it's, Tom Gimbel, Gimbel, Bob Nelson, Nelson, Corcoran Organizations: Employees, Taiwan's National Central University, Harvard Business, CNBC
This story is available exclusively to Business Insider subscribers. "If you're not playing with all the tools and trying to build apps on top of them, you're already obsolete," Blank told BI. "The pieces of the lean startup are just so obvious to me to be automated and then strung together. But then a lot of it won't tell you when it's not working," Blank told BI. From Blank's perspective, one side of entrepreneurship that is safe in the emerging AI world is the role of the visionary founder.
Persons: , Steve Blank, Blank, It's, it's Organizations: Service, United States Census Bureau, Business, Harvard, Modern Entrepreneurship, Stanford, Silicon, Founders
Air Canada's customer service chatbot told Moffatt he could claim the discount after the flight. Botshit is one example of how the use of AI might worsen companies' customer service. In January, a UK parcel company removed its new AI customer service chatbot after it swore at a customer. AdvertisementAnd when Google rolled out its AI chatbot Gemini earlier this year, it produced historically inaccurate images of people of color. However, the researchers argued that customer service is the least risky use of AI for businesses.
Persons: , Jake Moffatt's, chatbot, Moffatt, Ian P, McCarthy, Timothy R, Hannigan, André Spicer, Edelman, What's, Dan Davies, Sundar Pichai, Spicer Organizations: Service, Air Canada, Air, Business, Harvard, Edelman Data, Intelligence, Microsoft, LinkedIn, Google Locations: Canada's, New York
Employees who brewed and served Starbucks coffee, whom Starbucks called baristas, handwrote customers’ names on their drink orders. But Starbucks’ business has transformed, and it has struggled to maintain its identity as that third place along the way. In some stores, customers complained online that Starbucks pulled out comfortable chairs and replaced them with hard wooden stools. Mobile ordering was another major step in Starbucks’ road to becoming primarily a take-away business. Starbucks also is opening 2,000 new stores, including traditional Starbucks locations, pick-up stores, delivery-only stores and drive thru-only locations.
Persons: Howard Schultz, ” Schultz, , Stephen Brashear, Michelle Eisen, , ” Eisen, Laxman Narasimhan, — it’s, Schultz, Tim Boyle, Wall, Tom Cook, Casey, “ It’s, Cook, ” ‘, Michael Casey, Alex Wong, Joe Pine, Eisen Organizations: New, New York CNN, Starbucks ., Starbucks, Employees, Getty, Starbucks Workers, LinkedIn, Mobile, Horizons, Harvard Business Locations: New York, America, Buffalo , New York, United States, North America, U.S, Newsmakers, Buffalo
Amy Dickinson, 64, has shared life advice in her widely syndicated news column, "Ask Amy," for two decades. In her final column, she concentrates her best advice into a few key phrases. "Many of us overestimate the likelihood that the people we're asking for help will say 'no.' Kets de Vries wrote for the Harvard Business Review. "In turn, they'll trust you enough to ask for help when they're in need themselves."
Persons: Amy Dickinson, Amy, Dickinson, Manfred F.R, Kets de Vries, de Vries, Juliette Han, Han Organizations: Harvard Business, Harvard, Columbia Business School, CNBC Locations: Dutch
Especially the last bit: Corporate America is obsessed with ensuring their employees are staying productive when they’re working remotely, away from the gimlet eyes of management. It’s easy to imagine the types of pretend productivity gadgets these employees might have used: “mouse jigglers,” gizmos with a questionable name that make random, small motions of a mouse or touchpad. And Wells Fargo’s crackdown on these gadgets is just the latest attempt by big business to rein in perceived slacking by remote employees. That perceptual gap reflects a vast and growing mutual distrust between workers and employers in America. They’re how workers are battling back against boardroom Big Brother, in a technological arms race that’s only getting wilder as devices get more sophisticated.
Persons: Jeff Yang, Bruce ”, , Jeff Yang CNN, Wells, They’re, they’re, wilder, I’ve Organizations: CNN, Bloomberg, Business, Intuit, Microsoft Locations: Asian America, America, New York , Connecticut, Delaware
Read previewThe hiring process seems to have become increasingly complex in recent years, with job seekers facing new tests, more interviews, and months of waiting to hear back from prospective employers. Job seekers have been taking to social media to complain about jumping through various hiring hoops just to secure an entry-level job. He said that in recent years, the hiring process has slowed down as the number of interview rounds has increased: "It reflects a lack of understanding by employers about what they're actually looking for." Advertisement"Many interviews and job assessments now take place online, which means candidates need to adapt to virtual interactions and later demonstrate their skills remotely," she said. When job interviews started to be done on Zoom and managers had fewer opportunities to evaluate candidates, more employers began using cognitive and psychometric assessments as part of their hiring process.
Persons: , Chris Abbass, Abbass, Peter Cappelli, Wharton, They've, Cappelli, Nikita Gupta, they're, Gupta Organizations: Service, Business, school's, Human Resources, Harvard Business, Big Tech
They recognize an essential truth: delusional people don't learn well. And how can you possibly know where or how to grow and learn if you don't know your starting point? (Surprise, surprise, it really likes information that proves the story right, a problem called confirmation bias.) If you want to see the world the way it really is, you've got to hunt for the truth. Excerpted from "How Leaders Learn: Master the Habits of the World's Most Successful People" by David Novak with Lari Bishop.
Persons: Wendy, I'd, Jeff, Rick, Anne, I'm, Tim Schurrer, David Novak, hemming, hawing, Tim, Andy Pearson, neuroscientists, Clarence Darrow, Darrow, Chase, you've, You've, Lari Bishop, David C Novak Organizations: Service, David Novak Leadership, Harvard Business Review Press Locations: Louisville
A Harvard study found that AI phishing scams are as effective as human ones. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementOnline scams might soon just be a battle between AIs, one launching the attacks and another defending against them. Online scams are only becoming more prevalent, and with new AI technology, Harvard researchers say they could become much more difficult to avoid. This story is available exclusively to Business Insider subscribers.
Persons: Organizations: Harvard, Service, AIs, Harvard Business School, Harvard Business, Business
If you're anywhere past the point of entry-level jobs, Kathryn Bockman has a leadership tactic for you: Reverse mentoring. It's an effective way to build relationships and encourage communication in the workplace, says Bockman, assistant vice president of revenue operations at telecommunications giant AT&T. At its core, the idea is simple — ask your younger colleagues about the strategies they use to do their jobs. Bockman didn't create the idea or coin the term, but she learned its value firsthand when her son Greg — now a senior production manager — was hired by AT&T as an entry-level sales consultant in 2016. The more they talked about work, the more she realized her son was gaining skills and perspectives that she didn't have.
Persons: Kathryn Bockman, It's, Bockman, Greg —, , Greg, Ahmed Mazhari, Pryor Organizations: AT, CNBC, Harvard, Microsoft
Calling AI profound, Buffet said that the technology is like a "genie" — once it gets let out of the bottle, it could have disastrous effects. It's a question, he said, that has riddled the best economists for a century. Warren Buffett is the first to admit he doesn't know much about artificial intelligence. This rebound has led to questions from corporate executives about factors that could be at play, from AI to return-to-office mandates. "Every company is looking at AI and deciding where it will help them," he said during a recent interview on CNBC's "Money Movers."
Persons: Buffett, Buffet, Warren Buffett, it's, couldn't, John Maynard Keynes, Keynes, Gary Cohn, Cohn, Dev Ittycheria, Elon Musk, Mark Zuckerberg, Sam Altman, Robert Solow, Berkshire Hathaway Organizations: Apple, Berkshire Hathaway, Berkshire, IBM, National Economic, CNBC, Nvidia, McKinsey, Harvard Business Locations: Omaha, Berkshire
Influencer marketing is booming, and brands spend billions to promote products with a personal touch. But these days, the industry of influencer marketing is completely off the rails. Since 2016, the dollars driving the influencer marketing industry have ballooned from $1.6 billion a year to an estimated $21.1 billion in 2023, according to Influencer Marketing Hub. Marketers, brands, influencers, and platform companies all have opportunities to exploit one another to varying degrees of harm." It's not great for consumersDespite the money flying around, the FTC only provides basic guidelines about disclosure requirements for influencer marketing to protect consumers of their content.
Persons: , Emily Hund, Hund, David Camp, Michael Jordan, George Foreman, Brooke Shields, Calvin Klein, isn't, It's, Kim Kardashian, influencer Chiara Ferragni, Lindsay Lohan, DJ Khaled, Naomi Campbell, Kardashian, Dylan Mulvaney, Bud Light, Ben Shapiro, Donald Trump Jr, Camp Organizations: Service, Business, Social Media, Harvard Business, CBS News, Nike, Salton, FTC, SEC, Consumer, NBC Locations: influencers, California
A Harvard Business School professor was asked to break down Jeff Bezos' leadership style on a recent podcast. But good leadership also requires empathy, an area where Bezos is seemingly lacking, Gupta said. His inventiveness, fearlessness, and focus have all played a key role in Amazon's growth, said Sunil Gupta, a Harvard Business School professor who has studied Bezos for years. Gupta broke down how Bezos's character has helped Amazon grow on a recent episode of Harvard Business Review's "On Strategy" podcast. Amazon workers rally in support of unionization efforts, March 2021.
Persons: Jeff Bezos, Sunil Gupta, Gupta, , he's, He's, FREDERIC J . BROWN, Bezos Organizations: Harvard Business School, Service, Harvard Business, Harvard, Nomad Ventures, Inc, Getty, Amazon, Washington Post, Gallup
Before there was Elon Musk, there was William Crapo Durant. It’s highly unlikely that Musk, one of the world’s richest people, will die penniless, but in other respects he and Durant have a lot in common. One thing I found out is that the world is not always kind to visionaries with self-control issues. Durant flamed out at G.M. In contrast, the prudent organization man who eventually succeeded him, Alfred Sloan, went from success to success.
Persons: Elon Musk, William Crapo Durant, Billy Durant, Durant, It’s, Durant flamed, Alfred Sloan, , Steve Blank Organizations: General Motors, Chevrolet, Durant Motors, Tesla, Harvard, Stanford Locations: G.M
Read previewArtificial intelligence is redefining what it takes to be a software engineer on Wall Street. A typical software developer holds a computer science degree. Goldman Sachs' chief information officer, Marco Argenti, recently encouraged his daughter, a college student, to concentrate her education on philosophy if she wants to pursue a career in engineering. AdvertisementZafar said he's paying more attention to people with "a computer science degree and an English minor," or "a psychology major and a computer science minor." Advertisement"That software engineer might get replaced by a sort of prompt engineer," Vyas said.
Persons: , Goldman Sachs, Marco Argenti, Argenti, he's, it's, Citi's, Shadman Zafar, Zafar, Jensen Huang, Ken Griffin, Deepali Vyas, Korn, Vyas Organizations: Service, Wall, Business, Harvard, Amazon Web Services, Nvidia, World, Citadel Locations: Dubai
It is therefore no surprise that the advent of big data, data analytics, and disruptive technologies such as generative AI have brought in sweeping changes and opportunities to reinvent critical business areas. When customers trust a business, it empowers the organization to pioneer groundbreaking initiatives, embracing risk to craft new products and refine existing ones. While the balance between trust and innovation emerges as a critical lever for progress, the role of transparency in cultivating and maintaining this trust cannot be overstated. Earned, not givenAs we recognize transparency's pivotal role in building trust, it becomes clear that trust in the digital age is earned, not given. Safeguarding consumer trust in an era increasingly dominated by sophisticated algorithms and artificial intelligence is more critical than ever.
Persons: Matthew Driver, we've Organizations: Services, Asia, Mastercard, Trust, Harvard, Mastercard Singapore, Insider Studios Locations: Asia Pacific
The first obstacle is overcommitting, Martin said. Related stories"So I think we all fall into that trap sometimes, and it's important to realize that that's not always going to set you up for the best output," Martin told HBR. AdvertisementTo overcome overcommitting, Martin told HBR that identifying your top three priorities daily, weekly, and monthly can be helpful. AdvertisementMartin told HBR that once people become more intentional with their time, they should use it wisely to address projects or tasks. She later gave tips on how people can approach emails, meetings, and other day-to-day office tasks while reaching peak productivity.
Persons: , Laura Mae Martin, Harvard Business Review's, Martin, that's, HBR, overcommitting Organizations: Service, Harvard Business, Business, BI
Huang, who oversees 50 direct reports, said that "by definition," CEOs should have the most direct reports of anyone at a company. And taking on more direct reports could help CEOs level the playing field, too. And while Huang manages more people than other big-name CEOs (Amazon CEO Andy Jassy has 16 direct reports), Nvidia has close to 30,000 employees, according to a company report from 2023. While Huang might be an outlier (and overachiever) as a manager, the number of direct reports CEOs are taking on is on the rise. CEOs' direct reports doubled from five in the mid-1980s to close to 10 in the mid-2000s, according to the Harvard Business Review.
Persons: , Jensen Huang, doesn't, . Huang, Huang, chipmaker, Andy Jassy, Hal Gregersen Organizations: Service, Stanford's Graduate School of Business, Business, Nvidia, Harvard Business, MIT Leadership Center Locations: .
Former Salesforce exec Richard Socher spoke about AI models on a Harvard Business Review podcast. He said one way to improve AI significantly is to make it program responses — not just predict them. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . On a Harvard Business Review podcast last week, Socher said we can level up large language models by forcing them to respond to certain prompts in code. This story is available exclusively to Business Insider subscribers.
Persons: Richard Socher, , we've, Socher Organizations: Harvard Business, Service, Business
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