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Shopify shares popped more than 25% in Tuesday morning trading after the Canadian e-commerce company posted better-than-expected revenue for the third quarter and gave an optimistic forecast for the holiday shopping season. Revenue: $2.16 billion vs. $2.12 billion expected by LSEGShopify said it expects revenue in the current quarter to grow at at a percentage in the mid- to high-twenties. That surpassed Wall Street's expectations of 22.8% for revenue growth, according to FactSet. Shopify sells software for merchants who run online businesses as well as services such as advertising and payment processing tools. Shopify shares are up about 45% year to date.
Persons: LSEG Shopify, FactSet, Gross, Harley Finkelstein, Vera Bradley, Hanes, Finkelstein, Jeff Hoffmeister Organizations: Walmart, Lionsgate Entertainment, Reebok, Nasdaq
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailShopify President Harley Finkelstein on Q3 results: We're able to deliver both on growth and marginsShopify President Harley Finkelstein joins 'Squawk on the Street' to discuss the company's quarterly earnings results, growth outlook, attracting new retailers, implementation of AI, state of the consumer, and more.
Persons: Harley Finkelstein
Read previewShopify plans to stop referring to its Shopify Plus offering as a stand-alone brand, according to an internal post viewed by Business Insider. By deprecating the Shopify Plus brand, Shopify could be signaling that it no longer needs or wants to differentiate between its various customer segments. To make this obvious, we started a product line called Shopify Plus and built entire marketing campaigns around the Shopify Plus brand. We built Plus brand as a counter-position to the Shopify brand. Shopify Plus will have all the same brand equity as Shopify Advanced or Shopify Basic.
Persons: , Kaz Nejatian, Nejatian, Harley Finkelstein, Shopify, Bobby Morrison, Adrianna Burrows Organizations: Service, Business, Shopify, Manhattan Associates Locations: Shopify's, mstone@businessinsider.com
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via Email'The future of retail is retail everywhere,' Shopify president saysShopify President Harley Finkelstein joins Karen Tso at the Viva Tech conference in Paris, sharing his outlook for the company and the wider retail sector.
Persons: Harley Finkelstein, Karen Tso Organizations: Viva Tech Locations: Paris
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailShopify president on Q1 results: Seeing the strongest version of Shopify in our 20-year historyShopify president Harley Finkelstein joins 'Squawk on the Street' to discuss the company's quarterly earnings results, Q2 guidance, strength of the consumer, growth outlook, and more.
Persons: Harley Finkelstein
Shopify executives said during the company's first-quarter earnings call on Wednesday that its head count has stayed flat for the past three quarters and that using AI has been a major contributing factor. Shopify has been touting its "new shape" since it sold its logistics business and laid off 20% of its workforce in May 2023. This story is available exclusively to Business Insider subscribers. It's also found efficiencies by using AI throughout the company. Internal AI tools have also allowed Shopify to offer multilingual support 24/7, whereas it was previously offered only during set working hours.
Persons: Shopify, We've, Harley Finkelstein, It's, Jeff Hoffmeister, Hoffmeister, crafters, , Charlie Miner Organizations: SEC, Business, Shopify's Locations: mstone@businessinsider.com
Holly Dresden joined Shopify as head of enterprise merchant success in December after six years with Salesforce Commerce Cloud. Evan AgostiniAs it moves further into enterprise, Shopify hasn't always been subtle about zeroing in on Salesforce as a competitor. It recently launched a webpage comparing its platform with Salesforce Commerce Cloud, encouraging merchants to "join the mass migration" of brands moving from Salesforce to Shopify. But winning over enterprise retailers requires a different approach, and it's one where Salesforce has more years of experience than Shopify. Talking the enterprise talkPoaching employees from Salesforce isn't the only way Shopify has made an effort to win over enterprise customers.
Persons: , Shopify, Kal Stephen, Holly Dresden, Everlane, Marc Benioff, Evan Agostini, hasn't, Michael Affronti, we've, Affronti, Shopify's, Salesforce, We've, It's, Rick Watson, Watson, Demandware, Oppenheimer, Ken Wong, Wong, Harley Finkelstein Organizations: Service, Salesforce Commerce, Business, Salesforce, Adobe, SAP, Mattel, Commerce, RMW Commerce Consulting, Accenture, IDC, Manhattan Associates Locations: Salesforce, Demandware
Overall, it was an "unbelievably good quarter," Jim said. Coca-Cola : The beverage giant's fourth-quarter earnings met Wall Street expectations, while sales exceeded analyst projections. I think that stock works its way higher over time," Jim said. Meanwhile, Uber announced a $7 billion stock buyback program, which Jim called "really nice." It was a very good quarter," Jim said.
Persons: Jim Cramer, Harley Finkelstein, Jim, David Risher's, Uber, Kraft, Oscar Mayer Organizations: Management, Kraft Heinz, Robinhood
CNBC's Jim Cramer said Tuesday that Shopify investors are searching for clues after the company's financial outlook fell short of expectations, tanking shares despite a positive quarter. Shopify reported fourth-quarter earnings before the opening bell, delivering strong year-over-year revenue growth and healthy profitability. But it was management's lower-than-expected margin guidance for the fiscal 2024 first quarter that weighed on shareholder confidence and sent the stock 10% lower in Tuesday trading. But he added that management's guidance was "quizzical" given the company's solid financial results for the quarter and after its strong run last year. SHOP 1Y mountain Shopify 1 year Cramer will speak with Shopify President Harley Finkelstein on "Mad Money" on Tuesday evening to drill down on the quarterly results and the guide.
Persons: CNBC's Jim Cramer, tanking, Shopify, Cramer, Harley Finkelstein
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailShopify President Harley Finkelstein goes one-on-one with Jim CramerShopify President Harley Finkelstein joins 'Mad Money' host Jim Cramer to talk quarterly results, consumer trends, the ecommerce space and more.
Persons: Harley Finkelstein, Jim Cramer
Shopify President Harley Finkelstein talk B2B business
  + stars: | 2024-02-13 | by ( Jim Cramer | ) www.cnbc.com   time to read: 1 min
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailShopify President Harley Finkelstein talk B2B businessShopify President Harley Finkelstein joins 'Mad Money' host Jim Cramer to talk quarterly results, consumer trends, the ecommerce space and more.
Persons: Harley Finkelstein, Jim Cramer
Shopify President Harley Finkelstein told CNBC's Jim Cramer on Tuesday how the e-commerce platform is bolstering its global business. "International is a massive area of growth for us," Finkelstein said. Shopify has also expanded its customer base beyond smaller merchants, serving brands such as Everlane, Nike Strength and Oscar de la Renta, he added. The company is also focused on business-to-business sales, working with wholesalers such as HVAC outfit Carrier . Shopify reported quarterly earnings before Tuesday's open, beating Wall Street's expectations but sending shares down due to mixed guidance for the current period.
Persons: Harley Finkelstein, CNBC's Jim Cramer, Finkelstein, Shopify, Oscar de la Organizations: Suntory, Nike Locations: Swedish, Shopify
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailShopify's Harley Finkelstein on Black Friday record: What we're seeing is the power of the consumerShopify president Harley Finkelstein joins 'Squawk on the Street' to discuss the company's breaking its Black Friday record, after customers hit $4.1 billion in sales, holiday season shopping outlook, and more.
Persons: Shopify's Harley Finkelstein, Harley Finkelstein Organizations: Black
CNBC's Jim Cramer on Monday lauded the success of e-commerce merchants during Black Friday, suggesting that new technology and online services has helped small and medium-sized businesses turn profits. Cramer cited data from Shopify President Harley Finkelstein, who said the e-commerce platform saw $4.1 billion in sales on Black Friday, up 22% from last year. Shopify helps merchants build online stores, offering a variety of services, including shipping and inventory management, for around $39 per month. Owners are are empowered by new, fairly accessible tools that help them succeed despite an economy burdened by the Federal Reserve's rate hikes, Cramer said. There are a number of companies that allow small businesses compete with larger ones by offering services at reasonable prices, such as website designer Wix.com , Cramer said.
Persons: CNBC's Jim Cramer, Cramer, Harley Finkelstein, Wix.com, Twilio Organizations: Federal, Intuit, Social Locations: Black
Like on the app, shoppers using the new site can search for and purchase products from across Shopify's merchant base. Shop Cash can only be redeemed on Shop. The app and website also display special offers from merchants where shoppers' Shop Cash rewards are multiplied. Shopify's web app and Shop app before it are as much marketplaces as Amazon," Juozas Kaziukėnas, CEO of e-commerce intelligence firm Marketplace Pulse, told Insider. We're not disclosing just yet, but the Shop app is becoming much more popular," company president Harley Finkelstein said in response.
Persons: Shopify, Rick Watson, Watson, they've, Siti Panigrahi, Harley Finkelstein Organizations: Google, RMW Commerce Consulting, Cash, Shopify, Shoppers, Shop, Mizuho Securities, LTV, Amazon
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailShopify's Harley Finkelstein on Q3 earnings beat: We're really firing on all cylinders right nowShopify president Harley Finkelstein joins 'Squawk on the Street' to discuss the company's quarterly earnings results, which beat on the top and bottom lines for the third quarter, and more.
Persons: Shopify's Harley Finkelstein, Harley Finkelstein
It also provides apps for merchants to sell directly on marketplaces like Amazon and Walmart, which are also building out AI additions for merchants. As part of the AI suite, Shopify launched AI app Sidekick, which helps sellers decide on inventory, promotions and marketing, lessening their dependence on third-party widgets. Analysts expect sales of Shopify's merchant products, which includes Shopify Magic, to increase 21% to $1.2 billion compared to last year, the first deceleration in four quarters. Shopify Magic is part of the company's long-term strategy to gain more merchants on its platform that will pay higher prices for its services. Shopify's subscriptions include Shopify Magic at no additional charge.
Persons: Chris Wattie, Jeff Hoffmeister, Shopify, Michael Morton, Hunter, Harley Finkelstein, Angelo Zino, Zino, Arriana McLymore, Josie Kao Organizations: REUTERS, Walmart, CFRA, Thomson Locations: Ottawa , Ontario, Canada, LSEG, Ottawa, New York City
Shopify CEO Tobi Lütke wrote a company-wide memo Wednesday discouraging employees from having side hustles. "This surprises me because it directly contradicts the countless times I've said Shopify is like a professional sports team that requires our unshared attention." The Vault is a set of internal web pages where Shopify employees can access information about company policies. "He was someone who could devote his full attention and time to that quest," Finkelstein wrote. Lütke said Wednesday that employees should start their own Shopify stores because it helps them to stay familiar with the platform.
Persons: Tobi Lütke, Lütke, I've, Shopify, Harley Finkelstein, David Segal, Finkelstein, Segal, Jess Hertz, Read, Jess, Tia, Truman Locations: Shopify, mstone@insider.com
Amazon and Shopify announced a new Buy with Prime app for Shopify on Wednesday. Buy with Prime let merchants offer Prime benefits, such as fast shipping and free delivery, on websites beyond Amazon.com. Amazon had no choice but to let Shopify merchants view Buy with Prime-related metrics on its own backend console, not within the unified Shopify Admin tool, according to the internal Amazon document from April. If Buy with Prime data wasn't smoothly integrated into Shopify Admin, Shopify merchants might not use the Amazon feature much. Constant delaysThe internal Amazon document described a Shopify-native Buy with Prime app as a "flagship" goal for Amazon's top leadership because it would make Buy with Prime more appealing to Shopify merchants.
Persons: Shopify, Santos Jeff Bezos Kevin Mazur, Jeff Bezos, Tobi Lütke David Fitzgerald, Sportsfile, Harley Finkelstein, Finkelstein, Mark William Lewis, Andy Jassy, they've Organizations: Amazon, Amazon.com, Prime, Project Santos, Getty, Amazon Logistics, Netalico Commerce, Web, Associated
Shares of Shopify jumped as much as 9% in early trading Thursday after the Canadian e-commerce company said it struck a deal with Amazon to offer its "Buy with Prime" program to merchants. The companies announced late Wednesday that U.S.-based Shopify merchants will soon be able to access Amazon's Buy with Prime service, which allows them to add the Prime logo and offer Amazon's quick-turnaround delivery options on their storefronts. Members of Amazon's Prime loyalty club can check out using their Amazon accounts. Shopify President Harley Finkelstein later suggested the company was "in talks" with Amazon about integrating Buy with Prime on its platform. As part of the deal, Buy with Prime will be accessible via Shopify's checkout service, and transactions will be processed by Shopify Payments.
Persons: Shopify, Amazon, Harley Finkelstein Organizations: Amazon, Shopify Payments Locations: Ottawa , Ontario, Canada
Fans can explore and buy exclusive products through a digital rendering of Drake's Toronto mansion. Shopify's latest tool allows the rap star to partner with other brands for unique merch drops. True to form, his approach has been a bit unconventional, with a flagship e-commerce site modeled off his $100 million Toronto mansion, The Embassy. Rather than scroll through the same-old grid of product listings, fans can explore various virtual rooms strewn about with items to buy, all powered by Shopify's e-commerce platform. Shopify Collective is one of several new business-to-business initiatives the company has announced recently, and on the earnings call Finkelstein highlighted the launch of dozens of new B2B features in the last year alone.
Persons: Drake, Everette Taylor, Harley Finkelstein, Finkelstein Organizations: Service, Shopify's Locations: Toronto, Wall, Silicon, Canadian, Embassy
Shopify is working on a customer support offering for enterprise merchants. In June, Shopify announced that its one-click checkout Shop Pay would be made available to non-Shopify enterprise merchants through Commerce Components. The 2023 version of the report evaluated Shopify Plus and ranked the platform at the top of its peers in terms of execution. Merchant success managers are Shopify employees who consult with Plus merchants about launching and running their online stores. They're often touted as a benefit that can help merchants "get the most value out of Shopify Plus."
Persons: Shopify, Staff Glen Worthington, Ken Wong, Oppenheimer, Wong, Harley Finkelstein, Kaz Nejatian Organizations: Staff, Mattel, Merchant, Shopify Locations: Canadian, Commerce
Some are leaning away from the heavy discounting and confusing rewards programs of the past and instead turning to new tech that offers customers cash back for shopping. When shoppers purchase from brands that partner with Catch, they'll get 5-10% back in credit to spend at that store. While DTC brands historically spent a lot to acquire new customers , changes to iOS tracking have made targeted ads less effective. Credit-card companies have also been doing cash-back rewards for years, but those programs don't really benefit brands. PostscriptFondue is another startup looking to revamp loyalty programs by zeroing in on cash-back rewards.
Persons: Nico Perdomo, Denia Ebersole, they'll, It's, Perdomo, Shopify, Harley Finkelstein, that's, Laura Kennedy, William Herlands, Abraham Lucey, Adam Turner, Oren Charnoff, Fondue, Kennedy, Alex Beller, Charnoff Organizations: DTC, Grow, American Express, zeroing, Barstool
Fans can explore and buy exclusive products through a digital rendering of Drake's Toronto mansion. Shopify's latest tool allows the rap star to partner with other brands for unique merch drops. Rather than scroll through the same-old grid of product listings, fans can explore various virtual rooms strewn about with items to buy, all powered by Shopify's e-commerce platform. "We can actually match incredible content creators that have massive audiences with incredible brands," Shopify President Harley Finkelstein said on the company's second-quarter earnings call. Shopify Collective is one of several new business-to-business initiatives the company has announced recently, and on Wednesday's call Finkelstein highlighted the launch of dozens of new B2B features in the last year alone.
Persons: Drake, Harley Finkelstein, Finkelstein Organizations: Service, Shopify's Locations: Toronto, Wall, Silicon, Canadian, Embassy
The "Barbie effect" is also boosting Mattel's direct-to-consumer sales of dolls, per Shopify. Shoppers are "voting with their wallets" for their favorite brands, even as they cut spending elsewhere, one exec said. Two weeks after the hit summer film's release, box office sales are on track to top $1 billion, and retail sales of the namesake dolls are booming. "We're seeing [Mattel] doll sales up 56%," said Harley Finkelstein, president of Shopify, the e-commerce platform that powers the direct-to-consumer operation for Barbie's parent company. "Consumers are voting with their wallets to buy from their favorite brands," he said.
Persons: Barbie, Harley Finkelstein, Finkelstein, Richard Dickson, Dickson, we've Organizations: Service, Shopify, Mattel Locations: Wall, Silicon
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