CNN —Japan Airlines is now offering to drop travelers’ suitcases off at their hotels for them, for a fee.
But the new program isn’t just about providing good customer service — it’s aimed at alleviating the burden on Tokyo’s overcrowded mass transit system.
JAL flyers who avail themselves of the service will get 50 frequent flyer points credited to their accounts.
The service is available in Haneda Airport’s Terminal 3 arrivals hall between 4 a.m. and 6 p.m. every day.
About 3.3 million foreign tourists visited Japan in July 2024, according to the Japanese National Tourism Organization (JNTO), an all-time high.
Persons:
— it’s, Overtourism
Organizations:
CNN — Japan Airlines, Haneda Airport, ” Japan Airlines, JAL, Haneda Airport’s, National Tourism Organization
Locations:
Haneda, Shinjuku, Shibuya, Chuo, Ginza, Japan, North America