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CNN —A professor and two students were stabbed during a gender studies class at the University of Waterloo in Canada on Wednesday, and one person is in custody, authorities said. A male suspect walked into a university lecture classroom and stabbed the three victims with a knife, Waterloo Regional Police spokesperson Cherri Greeno told CNN. It’s unclear whether the suspect is connected to the university or if he personally knew any of the victims. Greeno said the classroom holds about 20 people and it’s unclear how many students were in the class, a philosophy class on gender studies, at the time of the attack. All other campus operations will proceed as usual,” the University of Waterloo tweeted Wednesday.
Persons: Cherri Greeno, Greeno, Organizations: CNN, University of Waterloo, Waterloo Regional Police, Waterloo Locations: Canada, Toronto
At Chick-fil-A, a doc says employees are trained to show compassion to "recover unsatisfied guests." Workers are told to focus on de-escalating tough situations using the HEARD model. This training document tells Chick-fil-A workers how to "recover" unhappy customers. Insider sourceArthur Greeno, one of the few multiunit Chick-fil-A franchisees in the US, wrote a LinkedIn article about the HEARD model in 2021. Are you a Chick-fil-A insider with insight to share?
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