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Red Lobster workers are letting out their anger online after losing their jobs without notice. More than 50 Red Lobster restaurants in the US closed this week amid financial troubles at the company. "If you work at Red Lobster, you need to start finding something else to do," one TikTok user said. AdvertisementFormer Red Lobster workers are venting their anger online after the seafood chain abruptly laid off staff as it closed more than 50 restaurants. "Red lobster just laid all of us off without notice," one person posted on X, adding that even the managers at their restaurant weren't told in advance.
Persons: , weren't Organizations: Service, Business
Read previewA restaurant in Las Vegas hosted what parents described as an "extremely disappointing" "Bluey" meet-and-greet event which left kids upset and their parents angry. one person wrote on Facebook. "Bluey is a guy in Bluey pajamas," one person wrote. Some people said they wouldn't return to the restaurant after their experience at the Bluey event. one Facebook user wrote.
Persons: , FOX5 Vegas, Taj Wilder, FOX5, , Instagram, Ludo Studio, Richard Haigh, Willy Wonka Organizations: Service, Facebook, Business, Staff, Sams Club, Costco, Brand Finance, Bloomberg Locations: Las Vegas, Glasgow
Sweetgreen introduced caramelized garlic steak, which is now the most expensive protein on its menu. The salad chain, which has over 225 locations, added caramelized garlic steak on Tuesday. Axios reported that it's the first red meat Sweetgreen has sold. In comparison, Sweetgreen charges $2.75 to add roasted tofu, $3.75 to add blackened or roasted chicken, and $6.15 to add miso glazed salmon. Neman said that Sweetgreen introduced steak to boost its dinner sales and expand its customer base.
Persons: Sweetgreen, , Jonathan Neman, they've Organizations: Service, New York Times, Times Locations: Manhattan, Boston, Neman, Australia, New Zealand
I ate at Shake Shack for the first time. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementI'd heard good things about Shake Shack, the burger and frozen custard chain that started life as a hot dog stand in New York City. My friend gushed about its cheesy fries after returning from New York, and I'd seen billboards advertising its delicious-looking vegan crispy shallot burger. Shake Shack first came to the UK in 2013.
Persons: , I'd, gushed, Shack Organizations: Service Locations: New York City, New York
Target plans to stock Pride merch in about half its stores this year, sources told Bloomberg. Last year, Target's Pride range faced a massive backlash from conservatives, contributing to a fall in sales. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementTarget plans to stock Pride merch in just half its stores after it faced an intense backlash and even calls for a boycott last year, Bloomberg reported. It plans to sell its full Pride range online, the people said.
Persons: Organizations: Bloomberg, Service, Pride Month
Planet Fitness is hiking the price of its Classic Card membership plan by 50% to $15 a month. AdvertisementPlanet Fitness is hiking the price of its basic membership plan by 50% after holding it at $10 a month for 26 years. Benson said that Planet Fitness had started testing $12.99 and $15 price points in the fall. AdvertisementAround the time that the new Classic Card price is introduced, Planet Fitness will start testing new prices for the Black Card, Benson said. As part of the Classic Card price change, Planet Fitness plans to focus more heavily on its "price for life" policy, Benson said.
Persons: , Craig Benson, Thomas Fitzgerald, Benson, Fitzgerald, Chris Rondeau Organizations: Service, Bureau of Labor Statistics, Black Card, Black
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewA woman spent about a year living inside the rooftop sign of a grocery store in Midland, Michigan, police say. "It's a story that makes you scratch your head, just somebody living up in a sign." However, he said that once on the roof she was able to enter the inside of the sign using a 3'x4' access door. Little is known about the woman, including what led her to living on the rooftop.
Persons: , Brennon Warren, Warren, wasn't, I've Organizations: Service, Midland Police Department, Police, Business, Midland Daily News, BI, ABC, The Midland Daily News, Homeless, SpartanNash, Fare Locations: Midland , Michigan, Michigan
The CEO of Applebee's owner, Dine Brands, told CNBC that the chain offers a better value proposition than its fast-food rivals. Applebee's diners are buying cheaper items and visiting less often. But even if it is winning over some fast-food customers, Applebee's sales are still falling. Applebee's diners are cutting back, tooBut casual dining chains have been raising their prices, too, because of wage and food inflation. Have you switched from fast food to casual dining chains like Applebee's, Chili's, and Olive Garden?
Persons: they're, , John Peyton, Bacon Burger, Applebee's, Burger, Peyton, It's, That's Organizations: Dine Brands, CNBC, Service, Dine Locations: Applebee's, Olive
The drinks were tied to at least two wrongful death lawsuits against Panera. AdvertisementPanera Bread is discontinuing its controversial, highly caffeinated Charged Sips range that was linked to at least two wrongful death lawsuits in the US. Panera currently sells two flavors of Charged Lemonade — strawberry lemon mint and mango yuzu citrus — and a blood orange "charged" splash. Two of these were wrongful death lawsuits. The company previously told BI that it thought the wrongful death lawsuits were "without merit" and that it stood by the safety of its products.
Persons: , Panera, they're Organizations: Panera, Service, Bloomberg, CNBC, Food and Drug Administration
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewA retirement community in Columbus, Georgia, fired a 78-year-old receptionist because of her age shortly after she was taken to hospital with high blood pressure, a federal agency says. The worker, who had been a receptionist since 2007, was fired in February 2022, the EEOC said in the lawsuit. She was released two days later, the EEOC said, and doctors later told her it was the result of dehydration. AdvertisementThe Age Discrimination in Employment Act forbids age discrimination against people aged 40 or older, including in hiring and termination decisions.
Persons: , BrightSpace, didn't, Brian Hendricks Organizations: Service, Retirement, US, Employment, Commission, Business, Employees, Covenant, CBS News, Bureau of Labor Statistics Locations: Columbus , Georgia, Louisiana
Longtime Starbucks CEO Howard Schultz has some thoughts on Starbucks' poor sales. He said the chain needs to listen to baristas, fix its app, and focus on the customer experience. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementHoward Schultz says Starbucks needs to fix its stores and mobile app to reverse its "fall from grace." "The company's fix needs to begin at home: US operations are the primary reason for the company's fall from grace," Schultz wrote.
Persons: Howard Schultz, , Schultz Organizations: Starbucks, Service, Business Locations: North America, China
To win penny-pinching customers back, some say they're planning smaller price increases for the rest of the year. Wendy's CFO Gunther Plosch told investors on Thursday that consumers are "still under pressure" — especially those with household incomes under $75,000. Chains raised prices drastically during the pandemic to offset rising labor and food costs, and it's coming back to bite them. For some restaurant chains, comparable sales even fell. McDonald's would "certainly" be "prudent and thoughtful" about any further price increases in the rest of 2024, Borden said.
Persons: , Gunther Plosch, Ian Borden, Joshua Kobza, Burger, Popeyes, Burger King, Wendy's, William Blair, Sharon Zackfia, Borden, Katie Fogertey Organizations: Service, Starbucks, KFC, US, Bureau of Labor Statistics Locations: Burger, North America
Analysts say fast-food prices feel particularly painful because they're rising faster than grocery prices. Fast-food prices have been shooting upRestaurant prices are determined by "two major categories" — food costs and labor costs, Citi analyst Jon Tower told BI. Related storiesFast-food chains put up their menu prices to reflect the higher food costs and payrolls. AdvertisementGrocery inflation is coolingFast food seems particularly expensive right now because grocery inflation is cooling much more rapidly, analysts BI spoke to said. AdvertisementBut the inverse is also true — grocery stores benefit much more than restaurants when food inflation cools.
Persons: , Jim Sanderson, Jon Tower, Sharon Zackfia, William Blair, Price, Danilo Gargiulo, Bernstein, Gargiulo, they've, Garguilo, Sara Senatore, Chad Frye Organizations: Analysts, Service, Northcoast Research, Citi, US Bureau of Labor Statistics, Bank of America Locations: Russia, Ukraine, California
Shake Shack doesn't currently plan to increase prices again this year, CFO Katie Fogertey said. Overall, menu prices went up in the mid-single digits in the quarter, she said. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . Some diners have said that rising prices at fast-food and fast-casual chains are putting them off. Shake Shack raised menu prices by about 3% in mid-March, CFO Katie Fogertey told investors on Thursday.
Persons: Katie Fogertey, Organizations: Service, Starbucks, Business
Alaska, Delaware, and West Virginia aren't home to any billionaires, Forbes reported. AdvertisementAlaska, Delaware, and West Virginia are the only states that still don't have a single billionaire resident, according to a new report by Forbes. Forbes estimates that the West Virginia resident, who's also the president of Marshall University, was worth about $900 million as of March. AdvertisementTo be clear, Alaska, Delaware, and West Virginia are among the least-populated states in the US. According to Census Bureau estimates for 2023, Alaska was the fourth-smallest state or district in the US by population, Delaware was seventh-smallest, and West Virginia was 13th-smallest.
Persons: Forbes, , Elon Musk, Mark Zuckerberg, Michael Bloomberg, Brad Smith —, who's, Elizabeth Snyder, Jonathan Rubini, Leonard Hyde, Hyde Organizations: Service, Forbes, New, Henley & Partners, Microsoft, Marshall University, Properties, Wall, Henley, Partners Locations: Alaska, Delaware, West Virginia, California, Alaska , Delaware, Texas, New York, Tex, Florida, . California, Austin, Scottsdale , Arizona, Palm Beach , Florida
Peloton CEO Barry McCarthy is stepping down, the fitness company announced on Thursday. After reaching new highs during the pandemic, the company has recalled products, laid off workers, and seen sales and its stock tank. McCarthy replaced John Foley as Peloton CEO and president in February 2022. But since then, the company has recalled products, laid off thousands of workers, and seen sales and its stock tank. It posted a net loss for the quarter of $167.3 million, down from $275.9 million for the same quarter in 2023.
Persons: Barry McCarthy, , McCarthy, John Foley, Karen Boone, Chris Bruzzo Organizations: Service Locations: Ohio
Consumers are "price weary," and McDonald's is paying attention. McDonald's will be "thoughtful" about any further price increases in 2024, CFO Ian Borden said. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . "The consumer is price weary," McDonald's CFO Ian Borden told analysts at the company's earnings call on Tuesday. "And I think we certainly are going to be prudent and thoughtful about any further price increases that we're looking at for the rest of 2024."
Persons: Ian Borden, Borden, , McDonald's, Chris Kempczinski Organizations: Service, Business
Read previewA food delivery driver who pleaded guilty to grievous bodily harm after biting off a customer's thumb has been spotted delivering food again, the BBC reported. Though Deliveroo riders have to be over 18 with no unspent criminal convictions, it's historically been up to individual riders, not Deliveroo itself, to check that their substitutes meet this criteria. But after Rocha appeared in court, the BBC spotted her twice collecting food for delivery on her moped, it reported. "We take our responsibilities extremely seriously and are committed to preventing misuse of our platform," the spokesperson told BI. "We have strengthened our processes and recently introduced a new registration process and identity verification technology for substitute riders."
Persons: , Jeniffer Rocha, Stephen Jenkinson, Jenkinson, Rocha, didn't, he'd, She's, Jenkinson — Organizations: Service, BBC, Business, Winchester Crown, Deliveroo
Starbucks is set to roll out its own version of boba in May, CEO Laxman Narasimhan said Tuesday. "We are launching our first texture innovation, Pearls," he said. Some Starbucks baristas have posted TikTok videos making drinks with "raspberry-popping pearls." AdvertisementStarbucks is set to roll out its own version of boba at its stores this summer, more than two years after it first confirmed that it was testing drinks with pearls. "For summer, we are launching our first texture innovation, Pearls," CEO Laxman Narasimhan told analysts at the company's earnings call Tuesday.
Persons: boba, Laxman Narasimhan, Organizations: Starbucks, Service, Business
New regulations will require airlines to provide refunds for delayed or canceled flights. The refunds, which airlines have to implement over the next six to 12 months, must be automatic and prompt. AdvertisementAirlines are going to be required to provide automatic refunds for delayed or canceled flights under new Department of Transportation regulations, announced on Wednesday . The checked bag isn't delivered within 15 hours of an international flight that's 12 hours long or less arriving at the gate. The checked bag isn't delivered within 30 hours of an international flight that's more than 12 hours long arriving at the gate.
Persons: , they're Organizations: Service, Airlines, Department of Transportation, Business, Transportation
Chipotle's CFO said that says that fewer customers are ordering ahead as its service speeds up. A key metric for the chain is how many entrées each restaurant makes in its peak 15 minutes. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementChipotle says that its service is becoming so much speedier that fewer customers are bothering to order ahead on its app. During the pandemic, many fast-food and fast-casual chains rolled out ways for customers to order ahead so that customers could skip the line.
Persons: , Chipotle, Jack Hartung, Brian Niccol, Niccol, Hartung Organizations: Service, Business, Boston
Chipotle renamed its barbacoa filling because customers didn't know what it was. It has now been renamed "braised beef barbacoa," its CEO said. AdvertisementChipotle's CEO said it had to rename its barbacoa burrito filling because diners weren't sure what it was. "Many of our guests did not know that barbacoa was braised beef," CEO Brian Niccol told analysts at the company's first-quarter earnings call on Monday. The item, which is labeled on its US menu as "beef barbacoa" and in its ads as "braised beef barbacoa," is available as a filling for burritos, burrito bowls, salad bowls, tacos, and quesadillas.
Persons: Chipotle, Barbacoa, , barbacoa, Brian Niccol Organizations: Service, Business Locations: Mexico
Read previewA former Chick-fil-A worker said that the fried-chicken chain asked her to stop posting videos of her staff meals on TikTok because she was breaking company policy. Food reviews are hot stuffRestaurant reviews and food rankings are popular topics for TikTok videos. Webb's last Chick-fil-A video before the company's PR team contacted her, which has 3.4 million views, shows her reviewing the four drinks in its limited-edition Cherry Berry range. AdvertisementWebb's TikTok account also features videos of her reviewing her staff meals at Aldi, where she also has a job. In her video announcing the end of her Chick-fil-A staff meal videos, Webb said that other brands wanting to collaborate with her should reach out.
Persons: , Miriam Webb, Webb, Chick, I'm, Miriam Webb's, Cherry Berry, commenter Organizations: Service, Business, PR, Aldi Locations: Los Angeles County, TikTok
Airlines must start providing passengers with automatic refunds when flights are delayed or canceled. New regulations announced Wednesday mean passengers can also get automatic refunds on delayed baggage. AdvertisementAirlines are to be required to provide passengers with "prompt" automatic refunds when their flights are delayed or canceled under a new rule from the Department of Transportation, announced on Wednesday. This includes domestic flights delayed by more than three hours and international flights delayed by more than six hours. AdvertisementMany passengers have previously spoken to Business Insider about their troubles getting compensation for delayed and canceled flights and lost luggage.
Persons: , they're, lockdowns Organizations: Service, Airlines, Department of Transportation, Boeing
Read previewAn already delayed British Airways plane that took off from Singapore landed back at the same airport five hours later after a technical fault forced it to turn back. British Airways Flight 12 circled Singapore for around four hours before landing back where it started. Advertisement"Planes are designed to land below certain weights," Business Insider previously reported. Advertisement"We currently do not have a revised departure time for your flight," British Airways said in an email to passengers at about 9:15 a.m. local time. However, that flight had to be canceled, as British Airways did not have any other aircraft available.
Persons: Organizations: Service, British Airways, London Heathrow, Business, Airbus, Flightradar24 Aircraft, Passengers, Singapore Changi Airport, Heathrow Locations: British, Singapore, Singapore Changi, London, Malaysia, Heathrow, Los Angeles
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