Read previewA big perk of a Costco membership is the unlimited returns offered by the company. While the returns policy on electronic goods is now 90 days, until 2007, Costco members had an unlimited returns policy on electronic goods — excluding personal computers. It's far from the only example of Costco returns. Bean used to offer a legendary lifetime returns policy but switched to a one-year return limit in 2018 after some customers abused it. Shoshy Ciment/Business InsiderCostco's business model relies on maintaining customer loyalty, and unlimited returns help.

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Persons: —, Yuliana Martinez, Louis Orellana, Bean, Shoshy, Neil Saunders, Saunders, Katherine Black, Kearney, Gina Logan, Logan Organizations: Service, Costco, Business, GlobalData