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☆ Are taxis safer with no driver? These women think so.
▼ + stars: | 2024-10-08 | by ( David Ingram | David Ingram Is A Tech Reporter For Nbc News. | ) www.nbcnews.com time to read: +11 min

Autonomous taxis are winning over women in cities like San Francisco by offering an answer to a long-standing concern about ride-hailing apps: misbehavior by human drivers, especially men. Now, those driver safety concerns are helping to fuel the popularity of autonomous taxis — especially for women traveling alone or at night. About three-quarters of Lyft and Uber drivers are men, according to industry and academic surveys. Lyft said in a statement to NBC News that it continues to try to improve safety, including with driver background checks, driver ratings, driver education and an emergency phone line for passengers. In 2023, Lyft started a feature, Women+ Connect, that allows women or nonbinary drivers to opt in to prefer riders who are women or nonbinary, and vice versa.

Persons: they’ve, Veronica Pastore, it’s, “ I’ve, ’ ”, Pastore, “ It’s, ”, they’d, they’re, Abby Vigil, she’s, Robotaxis, driverless, “, Jason Munderloh, ” Waymo, Lyft, Uber, Waymo, ” Uber, Dara Khosrowshahi, Diana Taurasi, Megan Neese, Neese, Amazon’s, Elon Musk, Jayka Noelle, Noelle, TikTok, DaBabyBoomers, Cheryl Baxter, Beth Bowles Organizations: San Francisco, Gig Workers, Rider, NBC News, CNBC, Phoenix Mercury, Google, Motors ’, Tesla Locations: San Francisco, Lyft, San, ”, —, U.S, Atlanta, Austin , Texas, Las Vegas, Phoenix, Los Angeles, Austin, Scottsdale , Arizona

☆ A millennial freelancer making 6 figures a year explains how she's preparing for the inevitable shift in side hustles
▼ + stars: | 2024-09-25 | by ( Robin Madell | ) www.businessinsider.com time to read: +6 min

The 36-year-old business coach said she's been gearing up for an "inevitable shift" in how work will operate since 2014. Upwork's latest data shows that nearly 64 million Americans — representing nearly 40% of the entire US workforce — have undertaken freelance work. Stats like these further reiterate the growing recognition of the importance of having multiple income streams. Dixon also uses this strategy in her freelance career. People without side hustles could struggleUltimately, Dixon stands by the idea that everyone should have a side hustle.

Persons: —, Reid Hoffman, Hannah Dixon, Dixon, she's, She's, It's, it's Organizations: Service, Twitter, Business

☆ DoorDash is trying a new way of making deliveries — and it doesn't involve gig workers
▼ + stars: | 2024-09-25 | by ( Alex Bitter | ) www.businessinsider.com time to read: +5 min

The delivery service is working with at least two local delivery providers, one in Austin, Texas, and another in Fresno, California, through its Local Commerce Service Partner Program. That's a big change from the gig workers that DoorDash and other delivery services have largely built their businesses on. Uber, Lyft, Instacart, and other delivery companies have also relied on gig workers to build their businesses, leading millions of people in the US into the gig economy. Gig workers lack many of the benefits and legal protections that employees get. The amount delivery services pay gig workers has been going up in some cities, too.

Persons: —, DoorDash Organizations: Service, Local Commerce, Business, Fresno Logistics, UC Berkeley Locations: Austin , Texas, Fresno , California, Fresno, Fresno , CA, Austin, New York City, Seattle

☆ Welcome to a new era of work: The portfolio career
▼ + stars: | 2024-09-14 | by ( Madison Hoff | ) www.businessinsider.com time to read: +9 min

But around a year and a half ago, she decided to pursue what she calls a "portfolio career." Anna Mackenzie has a portfolio career and likes the variety of gigs she can do with this type of work. Mackenzie SweetnamJanel Abrahami, who also has a portfolio career, doesn't see workers going back to how work was before the pandemic. Some people may take on a freelance job or work more than one job to kick off their portfolio career. AdvertisementThe pros and cons of a portfolio careerMackenzie and Abrahami both think a portfolio career isn't for everyone.

Persons: —, Anna Mackenzie, Mackenzie, Mackenzie Sweetnam Janel Abrahami, doesn't, it's, divesting, Abrahami, Janel Abrahami, Janel Abrahami Mackenzie, who've, who's, " Mackenzie Organizations: Service, Business Locations: New Jersey, Australia

☆ Most DoorDash gig workers spend a surprisingly short time doing the job
▼ + stars: | 2024-09-10 | by ( Alex Bitter | ) www.businessinsider.com time to read: +1 min

Roughly 7 million people worked as delivery contractors for DoorDash in 2023. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . But, surprisingly, most of them averaged just a few hours a week on the gig.

Persons: —, DoorDash Organizations: DoorDash, Service, Business

☆ Working for Doordash and Grubhub increasingly feels like a 9-5. And that may be bad news for the companies.
▼ + stars: | 2024-08-24 | by ( Alex Bitter | ) www.businessinsider.com time to read: +6 min

Read previewOn weekends, a gig delivery worker in Utah takes out his phone and opens one of three apps to make some extra money as an independent contractor. However, the people doing the work say that things like performance metrics often eat into that flexibility. "It doesn't feel much like I'm on contract," the Utah gig worker told Business Insider. But metrics such as this are just one aspect of delivery gig work that workers say feels like a traditional job. Related storiesFor example, one Chicago delivery worker told BI that he avoids Grubhub due to the app's scheduling feature.

Persons: —, Uber, Grubhub doesn't, Instacart, DoorDash, they're, Grubhub, David Jacobs, Jacobs, there's Organizations: Service, Business, Costco, Walmart, US Department of Labor, Trump, Kogod School of Business, Wall Locations: Utah, Chicago, Seattle

☆ Locked-up merchandise is turning off shoppers at CVS, Walgreens, and other big drugstores
▼ + stars: | 2024-08-11 | by ( Alex Bitter | Dominick Reuter | ) www.businessinsider.com time to read: +6 min

Read previewDrugstores like CVS, Walgreens, and Rite Aid have long been the spots where you can pick up essentials like a can of soup or some Tylenol in addition to your prescriptions. Another appears to show a Rite Aid store with an even wider selection of locked-up merchandise, including tortilla chips and microwavable ramen. Rite Aid did not immediately respond to a request for comment. She said she even avoids taking orders that involve shopping at one particular Walgreens store due to all the locked-up goods there. Do you work at CVS, Walgreens, Rite Aid, or another drugstore chain and have a story idea to share?

Persons: —, that's, Neil Saunders, Saunders, Duane Reade, Walgreens execs, Tim Wentworth, GlobalData's Saunders, dreuter@businessinsider.com Organizations: Service, Walgreens, Rite, Business, Global, CVS, Rite Aid, Companies, Walmart, Target Locations: Brooklyn , New York, Nevada

☆ Uber, Lyft and the gig economy think they've found a way to win the national labor war
▼ + stars: | 2024-08-06 | by ( Cheryl Winokur Munk | ) www.cnbc.com time to read: +10 min

While only applicable in California, labor law experts expect momentum to spread to other states where the issue hasn't yet been tested. 22 went into effect, more than 80% of California drivers surveyed said that it has been good for them. In other high-population states, there has been a wave of recent actions and compromises between the companies and the states. In November, New York announced two settlements totaling $328 million with Uber and Lyft to resolve multi-year investigations. The state had been seeking a court determination that Uber and Lyft drivers are employees, not independent contractors.

Persons: Caroline Donelan, Uber, Brazil —, Gary McLaughlin, Mitchell Silberberg, Lyft, there's, James Yukevich, Yukevich Cavanaugh, it's, Tony West, Kamala Harris, general's, Michael M, Baylson, Donelan, Massachusetts Uber, Verrett, John Wicker, Stradling Yocca Carlson, There's, Gregory P, Feit, Reavis Organizations: California Supreme, Blank, Employees, New York, Pew Research, Washington Post, Democratic Party, Transportation Network Companies, federal, Labor, Union, United, 32BJ SEIU, Service Employees International Union, International Association of Machinists, SEIU, Rauth Locations: California's, U.S, California, New, New York State, Massachusetts, Australia, Brazil, Washington, New York , Massachusetts, Pennsylvania, Minnesota, Florida, Minneapolis, In Massachusetts

☆ Is A.I. Unstoppable? Some Hollywood Craftspeople Fear the Answer Is Yes.
▼ + stars: | 2024-07-30 | by ( Noam Scheiber | ) www.nytimes.com time to read: +1 min

For most of his four-plus decades in Hollywood, Thomas R. Moore has worked as a picture editor on network television shows. When the episode was done, he would receive another episode’s worth of footage, and so on, until he and two other editors worked through the TV season. This model, which typically pays picture editors $125,000 to $200,000 a year, has mostly survived the shorter seasons of the streaming era, because editors can work on more than one show in a year. But with the advent of artificial intelligence, Mr. Moore fears that the job will soon be hollowed out. “We’ll become electronic gig workers.”

Persons: Thomas R, Moore, ”, Sora, “ Locations: Hollywood

☆ California top court upholds ballot measure treating Uber, Lyft drivers as independent contractors
▼ + stars: | 2024-07-25 | by ( ) edition.cnn.com time to read: +3 min

Reuters —California’s top state court on Thursday upheld a measure approved by voters allowing app-based services such as Uber and Lyft to consider drivers in the most populous U.S. state as independent contractors rather than as employees entitled to greater benefits. Whether gig workers should be treated as employees or contractors is a crucial issue for the ride-service industry. California is just one front in a nationwide legal battle over the classification of gig drivers and other contract workers. In June, Uber and Lyft agreed to adopt a $32.50 hourly minimum wage for drivers in Massachusetts and pay $175 million to settle a lawsuit by the state claiming they improperly treated drivers as independent contractors. A proposal that would allow app-based drivers to unionize will go before voters in the state in November.

Persons: Reuters —, Lyft, Uber, “, Tia Orr, ” Organizations: Reuters, Service Employees International Union, SEIU, Employees, California Supreme Locations: U.S, California, SEIU California, Minnesota, Minneapolis, Massachusetts

☆ The delivery reckoning is here
▼ + stars: | 2024-07-15 | by ( Alex Bitter | ) www.businessinsider.com time to read: +7 min

Unlike employees, contractor delivery workers have to cover many of their own costs. "No one wins under this law, including delivery workers," the spokesperson said. Gig workers have had to get choosier about jobsThe dilemma isn't unique to the food delivery world. Timothy Turer, who has worked in rideshare and gig delivery in Florida since 2016, remembers the dirt-cheap fares that Uber and Lyft offered riders early on. But with many telling BI that the job has gotten less profitable for them lately, or setting up their own delivery services, or even begging food delivery customers for better tips, it's clear cracks are starting to show in the well-polished delivery system.

Persons: —, Uber, that's, it's, Instacart wouldn't, Instacart, he's, you'd, They've, Timothy Turer, Lyft, I'm, Turer, hasn't, DoorDash Organizations: Service, Business Locations: California, North America, New York, Seattle, rideshare, Florida

☆ A gig worker says the Lyft CEO's depiction of easy earnings is nonsense
▼ + stars: | 2024-06-26 | by ( Alex Bitter | ) www.businessinsider.com time to read: +4 min

Take one of Risher's latest LinkedIn posts, which details driving Lyft riders around Napa Valley on a Sunday in early summer. But one Pennsylvania-based Lyft driver told Business Insider that the reality is far different than what Risher describes. AdvertisementDuring one recent week driving in Pennsylvania, the driver told BI that he completed eight rides over about three hours and drove 85 miles. Uber and Lyft workers say they're regularly offered rides that pay $3 or less each. Do you work for Lyft, Uber, DoorDash, or another gig rideshare or delivery service and have a story idea to share?

Persons: —, David Risher, Risher, They're, aren't, Lyft, Uber, they're, that's Organizations: Service, Business, Lyft Locations: Napa Valley, Pennsylvania, Napa

☆ A gig worker says the Lyft CEO's depiction of easy earnings are nonsense
▼ + stars: | 2024-06-26 | by ( Alex Bitter | ) www.businessinsider.com time to read: +4 min

Persons: —, David Risher, Risher, They're, aren't, Lyft, Uber, they're, that's Organizations: Service, Business, Lyft Locations: Napa Valley, Pennsylvania, Napa

☆ Delivering food on an e-bike or moped is a deadly endeavor in New York City
▼ + stars: | 2024-06-04 | by ( Eliza Relman | Madison Hoff | ) www.businessinsider.com time to read: +9 min

New York City delivery workers who don't use cars have one of the deadliest jobs in the city. There are now more than 65,000 app-based restaurant delivery workers in the city, and about 80% of them use e-bikes and motorbikes. The city report found that 28.7% of e-bike or moped delivery workers experienced injuries that forced them to miss work, lose consciousness, or seek medical care. They're asking for wider protected bike lanes, or even separate lanes for e-bikes and mopeds, and charging facilities for e-bikes. Indeed, "New Yorkers are dependent on app delivery workers to keep them safe and fed during times of crisis," she added.

Persons: —, takeout, Eric Adams, it's, Jose Alvarado, Andrew Lichtenstein, Brad Lander, Uber, DoorDash —, Ligia Guallpa, Guallpa, DoorDash, Guallpa's, Lander Organizations: Service, Business, Department of Consumer and Worker Protection, US Bureau of Labor Statistics, Bureau of Labor Statistics, Bloomberg, Yorkers, New York Times, Department of Transportation, Getty, City, York, Workers Justice Locations: New York City, York, New York, South Bronx, York City, City, Manhattan, Williamsburg , Brooklyn

☆ An ALICE has $250,000 in student loan debt and left teaching for a stable job: 'There are many teaching college who are hungry and can't go to the doctor'
▼ + stars: | 2024-06-03 | by ( Allie Kelly | ) www.businessinsider.com time to read: +5 min

The 51-year-old has about $250,000 in student loan debt. Like 29% of US households, Pizza lives paycheck to paycheck, but her income is too high for most government assistance, per Census Bureau data and cost-of-living estimates analyzed by the nonprofit United Way. AdvertisementTeachers and adjunct professors are especially vulnerable to being ALICEs. Sixty percent of adjunct professors make less than $50,000 a year, despite most of them holding at least a master's degree, according to a 2022 report by The American Federation of Teachers that surveyed 1,900 adjunct professors across the US. "There are many teaching college who are hungry and can't go to the doctor," Pizza said in an email to Business Insider.

Persons: —, ALICE, Pizza, She's, Paul, she's, Joe Biden's Organizations: Service, Business, The American Federation of Teachers, BI, SNAP Locations: Twin Cities, St

☆ Why Americans Don't Get Enough Sleep: Money Stress, Jobs, Health
▼ + stars: | 2024-05-30 | by ( Jeremy Ney | ) www.businessinsider.com time to read: +9 min

When we don't get enough sleep, it can influence everything from how much money we make to our likelihood of developing dementia, heart disease, and diabetes. Researchers have found that stress is one of the strongest indicators of poor sleep. On top of that, the county struggles with poor health, another major contributor to poor sleep. In our analysis, we overlaid the CDC's sleep data with a CDC survey on mental health and found a 79% correlation between mental-health problems and poor sleep. In the food-services industry, people juggle inconsistent shifts and low pay that often requires taking on multiple jobs, and 40% of workers don't get enough sleep.

Persons: Tim Cook, Robinhood's Vlad Tenev, Gordon Ramsay, Drake, Michael Phelps, Mingo, It's, Johns Hopkins, isn't Organizations: Centers for Disease Control, South . Residents, CDC, Columbia, Johns Hopkins University, Graduate Medical Locations: South, West Virginia , Kentucky, Alabama, Mingo, West Virginia, Boulder County , Colorado, America, healthiest, Manhattan, San Francisco, Mississippi, . California, Florida

☆ Three gig workers explain how they got deactivated on apps from Doordash to Walmart's Spark
▼ + stars: | 2024-05-25 | by ( Alex Bitter | ) www.businessinsider.com time to read: +6 min

That's because apps like DoorDash, Instacart, Uber Eats, and Walmart's Spark frequently deactivate the accounts of their drivers over minor issues — or no obvious issue at all, according to delivery workers who have spoken to Business Insider. Deactivated without doing a single orderOne Ohio delivery worker told BI she signed up for Walmart's Spark delivery service last fall. Advertisement"I was forced to rely on my DoorDash account, which only has bike mode," the second driver said. Then in January, the second driver said, his girlfriend's DoorDash account was reactivated after she tried contacting DoorDash multiple times. But that same month, DoorDash deactivated his own account, citing "suspicious activity."

Persons: —, Uber, DoorDash, hasn't, Instacart Organizations: Service, Business, Walmart Locations: Ohio, California

☆ Fintech nightmare: 'I have nearly $38,000 tied up' after Synapse bankruptcy
▼ + stars: | 2024-05-22 | by ( Hugh Son | ) www.cnbc.com time to read: +4 min

The situation deteriorated in April after Synapse declared bankruptcy following the exodus of several key partners. That has left users of several fintech services stranded with no access to their funds, according to testimonials filed this week in a California bankruptcy court. One customer, a Maryland teacher named Chris Buckler, said in a May 21 filing that his funds at crypto app Juno were locked because of the Synapse bankruptcy. Synapse had contracts with 20 banks and 100 fintech companies, resulting in about 10 million end users, according to an April filing from founder and CEO Sankaet Pathak. The freeze-up of customer funds exposes the vulnerabilities in the banking as a service, or BAAS, partnership model and a possible blind spot for regulatory oversight.

Persons: Andreessen Horowitz, Chris Buckler, Buckler, Dave, Juno, Sankaet Pathak, Pathak, Joseph Dominguez, Dominguez, Jason Mikula, Mikula Organizations: Istock, Synapse, Evolve Bank & Trust, Mercury, CNBC, Evolve Bank, Trust, Regulators, FDIC, Federal Reserve Locations: California, Maryland, Joseph Dominguez of Sacramento , California, Silicon

☆ Gen Z bosses on the 6 misconceptions people have about them in the workplace: ‘We see these stereotypes getting in the way’
▼ + stars: | 2024-05-20 | by ( Jennifer Liu | In Jljenniferliu | ) www.cnbc.com time to read: +8 min

In 2024, Gen Z workers are expected to outnumber baby boomers in the American labor force for the first time. Gen Z workers know what their bosses are saying about them, and they'd like to have a word. Some leaders even go as far as saying they avoid hiring Gen Z workers, who are as old as 27 this year. Myth: Gen Z is asking for too muchMany leaders think Gen Z are entitled not just in their earning power, but what they expect out of work in general. Myth: Gen Z workers will quit because they're disloyalIt's long been true that early-career professionals are more likely than seasoned workers to change jobs quickly.

Persons: Gen, Zers, Z, Keely Antonio, Baby Boomers, Gen Z, Antonio, Ziad Ahmed, Ahmed, Booth, I'm, Ziad Ahmed Head, They're, they're Organizations: CNBC, Baby, JUV Consulting, Fortune, United Talent Agency, UTA Marketing Research, Workers

☆ I used bots to work for Instacart. You need one to make the job worthwhile.
▼ + stars: | 2024-05-19 | by ( Alex Bitter | ) www.businessinsider.com time to read: +5 min

Business Insider has verified his identity and his use of two bots designed for gig delivery apps. I found this guy who writes some articles on gig work, and he talked about having access to bots for Instacart. AdvertisementThe biggest reason I purchased it was because you just have to keep refreshing the screen to get orders on Instacart. AdvertisementAn Instacart spokesperson told BI: "This shopper was deactivated from our platform for blatant and abusive violations of our terms of service." Do you work for Instacart, DoorDash, Walmart Spark, or another gig delivery service and have a story idea to share?

Persons: Ted Rosner, That's, Instacart, I've, it's Organizations: Service, Business, Walmart Locations: Washington, DC, Instacart, DoorDash

☆ Hackers really, really like trying to take over your food delivery apps
▼ + stars: | 2024-05-14 | by ( Alex Bitter | ) www.businessinsider.com time to read: +4 min

Read previewYour DoorDash or other food delivery apps are a prime target for hackers. One reason: food delivery apps use two-factor authentication — like those codes texted to you before you can log in — less often than other kinds, Sift found. Just 3.5% of log-ins on food delivery apps asked for that kind of verification, making it easier for hackers to get in. Related storiesHackers also target food delivery accounts since many customers only use them periodically — meaning they're less likely to notice if someone takes control. AdvertisementDo you work for DoorDash, Instacart, Uber Eats, or another gig delivery service and have a story idea to share?

Persons: —, Brittany Allen, Allen, fraudsters, Uber Organizations: Service, Business, Facebook, Walmart Locations: cryptocurrency

☆ Massachusetts takes Uber and Lyft to trial over status of gig workers
▼ + stars: | 2024-05-13 | by ( ) edition.cnn.com time to read: +2 min

Uber and Lyft are set to face trial on Monday in a US lawsuit by Massachusetts’ attorney general alleging the ride-share companies misclassified their drivers as independent contractors rather than more costly employees. Uber (UBER) and Lyft (LYFT) argue that they properly classified the drivers, saying they are not transportation companies that employ drivers but technology companies whose apps facilitate connections between drivers and potential riders. The lawsuit going to trial was filed in 2020 by Campbell’s predecessor, Maura Healey, now the state’s Democratic governor. Should the state prevail, it has said the companies could face large penalties for not properly classifying their drivers. By not classifying their Massachusetts drivers as employees, Uber and Lyft avoided paying $266.4 million into workers’ compensation, unemployment insurance and paid family medical leave over 10 years, according to a report by the state auditor.

Persons: Andrea Joy Campbell, Uber, Peter Krupp, Rohit Singla, Maura Healey, Lyft Organizations: Democratic, Studies, Massachusetts, Campbell’s Locations: Massachusetts, Boston, Suffolk

☆ Seattle's gig worker wage law is just four months old. Now a proposed overhaul could result in pay cuts.
▼ + stars: | 2024-05-09 | by ( Alex Bitter | ) www.businessinsider.com time to read: +6 min

Read previewSince January, gig delivery workers in Seattle have been reaping the benefits of a local law mandating a certain pay level. Under the proposal, gig workers would be paid an hourly rate of $19.97 for their time spent retrieving and delivering orders. Instead, gig workers would get paid 35 cents per mile — down from the current 74 cents. In emails and calls to action sent to gig workers, DoorDash, Instacart, Uber, and others have claimed that there are fewer orders for gig workers to claim. Seattle City Council President Nelson did not respond to a request for an interview from Business Insider.

Persons: —, Sara Nelson, They're, PayUp, Justin Taylor, Taylor, he'll, Nelson, Dashers, Instacart, Uber, it's Organizations: Service, Business, Seattle City, Washington, PayUp, Seattle's, Uber, Seattle City Council Locations: Seattle, Seattle's

☆ This college town is experimenting with giving low-income entrepreneurs and gig workers $12,672, no strings attached
▼ + stars: | 2024-05-07 | by ( Allie Kelly | ) www.businessinsider.com time to read: +5 min

Ann Arbor's program, called Guaranteed Income to Grow Ann Arbor, is giving low- and moderate-income residents $528 a month, no strings attached. Over 50 municipalities have tried the GBI model since 2019, offering low-income participants between $100 and $1,000 a month, no strings attached for one to five years. "This pilot will help us learn whether guaranteed income payments can be an effective way to help some entrepreneurs with their business efforts." Chicago announced in April that it restarted its previous GBI program that offered low-income residents $500 a month. A GBI program in Harris County, Texas is being challenged by Attorney General Ken Paxton, who called the program "unconstitutional."

Persons: —, Ann, Ann Arbor's, Monique Gonzalez, Ann Arbor, GBI, Ken Paxton Organizations: Service, Business, Local, Services, Denver, Ann Arbor Area Community Foundation, University of Michigan, Chicago, Republican Locations: Ann Arbor , Michigan, Ann Arbor, San Antonio, Antonio's, Ann, Michigan, Atlanta, Denver, Flint, Harris County , Texas, Iowa , Arizona, South Dakota

☆ Uber and Instacart just formed an alliance, and they're taking aim at Doordash
▼ + stars: | 2024-05-07 | by ( Alex Bitter | ) www.businessinsider.com time to read: +1 min

Instacart is now offering restaurant delivery through Uber Eats on its app. The partnership represents "a threat to DoorDash," Uber CEO Dara Khosrowshahi told Bloomberg. AdvertisementYou can now get restaurant takeout through Instacart thanks to a new partnership with Uber Eats. Restaurant orders placed through Instacart will be picked up and delivered by Uber Eats gig workers. Users of Instacart+, the company's paid subscription service, will get free delivery on restaurant orders over $35.

Persons: Instacart, Uber, Dara Khosrowshahi, It's, — Organizations: Bloomberg, Service, Business

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