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Chipotle - 2 Daniel Fukuba - 2 we're - 2 — - 1 Laurie Schalow - 1 Wells - 1 Danilo Gargiulo - 1 Gargiulo - 1
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2 mentions found


☆ Robots might solve Chipotle's portion complaints. But there's a big reason they won't replace humans — yet.
  + stars: | 2024-07-25 | by ( Lloyd Lee | ) www.businessinsider.com   time to read: +7 min
For years, customers have griped about their portion sizes at the fast-food chain, and Chipotle has vigorously defended itself. "There have been no changes in our portion sizes, and we have reinforced proper portioning with our employees," Laurie Schalow, Chipotle's chief corporate affairs and food safety officer, told Business Insider. "Yes, you can have the same customization with a digital makeline, but you are more constrained in what you can do." technically the robot but i've seen the robot referenced broadly as a "digital makeline." The analyst added that robots could be a solution for digital orders, which Chipotle has said it plans to do.
Persons: —, Chipotle, Laurie Schalow, Wells, Danilo Gargiulo, Gargiulo, Daniel Fukuba, we're, Fukuba, Brian Niccol's, Chipotle's, Niccol, Fortune, de gallo, Niccol didn't Organizations: Service, Business, BI Locations: AllianceBernstein, Chipotle, San Jose , California, pico
☆ Could Chipotle's burrito bowl robot crack down on customers' favorite portion-maximizing hacks?
  + stars: | 2023-09-25 | by ( Lloyd Lee | ) www.businessinsider.com   time to read: +5 min
That's compared to a human employee who can make about 20 to 30 bowls per hour, Hyphen told Insider. The internet is full of anecdotal stories about how ordering Chipotle online will yield lighter burrito bowls. AdvertisementAdvertisementSimmons told Insider employees are well aware of these so-called hacks. "Online orders would only be a fun thing if we were only doing online orders because you can just focus on that," she said. However, employees can often move back and forth from online orders to in-person customers, especially during rush hours.
Persons: we're, Daniel Fukuba, amandaarmagostt, Chipotle, Snopes, Amber Simmons, Simmons, Hyphen's Makeline Organizations: Service Locations: Wall, Silicon, Chipotle, New Jersey
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