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Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailForrester’s Davis Truog is bullish about the future of chatbotsForrester's Davis Truog and Bank of America's Nikki Katz join 'Power Lunch' to discuss the chatbot boom and its impact on U.S. consumers.
Persons: Forrester’s Davis, chatbots Forrester's Davis, America's Nikki Katz Organizations: Bank
Nearly an hour later, the iPhone maker announced a much-rumored partnership with OpenAI to bring its ChatGPT technology to devices later this year. “I think Apple will take a pragmatic approach to the OpenAI partnership,” Wood said. Apple said it will not share any personal user information with OpenAI, so inquiries made through ChatGPT won’t be linked to an Apple user’s account. So it came as no surprise when some industry watchers, including Elon Musk, were quick to react to Apple’s partnership with OpenAI. “When users do query ChatGPT, Apple will track the prompts and gather metrics to improve its own models,” he said.
Persons: Sam Altman, Steve Wozniak, OpenAI, Altman, Tim Cook, , Ben Wood, “ Apple, Siri, Apple, ” Wood, Jeff Chiu, It’s, ” Cook, it’ll, Wood, Reece Hayden, Elon Musk, Musk, ” Musk, Annette Zimmermann, ” Andrew Cornwall, Forrester, Organizations: CNN, Apple, Insight, Apple Intelligence, Nvidia, Microsoft, ChatGPT, ABI Research, Industry, OpenAI, SpaceX, Gartner Locations: China, Washington, Cupertino , Calif
The new Passwords app for iPhone, iPad, Vision Pro, Mac and Windows, lets users store all of their passwords, including verification codes, app passwords, Wi-Fi passwords, Passkeys and more. Its new Passwords app, introduced at Apple's WWDC 2024 earlier this week, is one more solution to help protect online accounts and manage multiple logins. Password managers, like the Apple Password app, log different passwords, passcodes and logins securely under a safe account. You can't underestimate the amount of effort they will put into making sure that is locked down, and those are all tied into Apple IDs, Apple passwords. Apple Intelligence, its entry into AI, will leverage cloud-based models on special servers using Apple Silicon to ensure that user data is private and secure.
Persons: Cser, Gadjo Sevilla, eMarketer, That's, Andras Cser, Forrester, Security.org, LastPass, Sevilla, Siri, Elon Musk, We're, John Giannandrea Organizations: Windows, IBM, Apple, Google, Microsoft, iOS, Facebook, OpenAI, Apple Intelligence, Machine Locations: WWDC
"In essence, edge computing complements cloud computing, extending digital transformation to the edge," Bittman said. Gartner research shows that edge computing has value in all industries, "although how it's used varies widely," Bittman said. "Whenever an enterprise has people or assets widely distributed, where interactions are taking place at the edge — shopping, assembling, collaborating, systems of all sorts — edge computing may make sense." Sectors that are the most distributed or are asset-heavy are and will use edge computing the most, Bittman said. "Edge computing brings data, analytics processing, and storage closer to the equipment to monitor machine health in real time," she said.
Persons: Thomas Bittman, Bittman, Michele Pelino, Pelino Organizations: International Data Corporation, IDC, Companies, Gartner, Forrester Research
Here’s a closer look at what to expect at Apple’s big event:AI, AI and more AIApple is expected to call its AI initiative “Apple Intelligence” and make it opt-in only. A strategic partnershipIn the spring, Apple was reportedly discussing partnership opportunities with both OpenAI and Google to power its AI tools. That partnership Apple could elaborate on during the opening keynote on Monday. Apple aligning itself with a company and a technology that have yet to win public trust could pose some risks for Apple down the line. Generative AI could potentially propel the headset into another level of personalization and immersion and usher in new use cases for businesses, particularly in the education and medical spaces.
Persons: OpenAI, , Tim Cook, Dan Ives, Here’s, , Siri, ” Thomas Husson, Forrester, Reece Hayden, Apple, ” Hayden, Hayden Organizations: California CNN, Developers Conference, Nvidia, ” Apple, Apple, Apple Intelligence, Bloomberg, CNN, ABI Research, Google, Fortune, Apple Vision, Gartner Locations: Cupertino, California, China, Washington
Apple prepares for its 2024 WWDC event
  + stars: | 2024-06-08 | by ( Samantha Murphy Kelly | ) edition.cnn.com   time to read: +7 min
CNN —Apple is on the verge of kicking off perhaps its most important event in years as it faces a gauntlet of challenges. Apple is expected to team up with ChatGPT creator OpenAI Jaap Arriens/NurPhoto/Getty Images/FileA strategic partnershipIn the spring, Apple was reportedly discussing partnership opportunities with both OpenAI and Google to power its AI tools. But now the company is believed to have inked a deal with the ChatGPT creator, a partnership Apple could elaborate on during the opening keynote on Monday. Apple aligning itself with a company and a technology that have yet to win public trust could pose some risks for Apple down the line. Generative AI could potentially propel the headset into another level of personalization and immersion and usher in new use cases for businesses, particularly in the education and medical spaces.
Persons: OpenAI, , Tim Cook, Dan Ives, Here’s, Siri, Suzanne Plunkett, , ” Thomas Husson, Forrester, Reece Hayden, OpenAI Jaap Arriens, Apple, ” Hayden, Hayden Organizations: CNN, Developers Conference, Nvidia, ” Apple, Apple, Apple Intelligence, Bloomberg, ABI Research, Google, Fortune, Apple Vision, Gartner Locations: China, Washington
But the business experience in the retail health clinic space has largely disappointed. Walmart and the problem of volume vs. priceIn 2019, Walmart announced a bold initiative to open 4,000 in-store health clinics by 2029. "Primary health care is a low margin business," said Arielle Trzcinski, a principal analyst covering health care at research firm. "Compared to what they see in traditional retail, health care is a fundamentally different business," Trzcinski said, citing the challenges of navigating insurance companies and administrative burdens that health care brings. In-store health clinics can be profitable and viable, and retailers are experimenting with piecemeal approaches tailored to the local market.
Persons: Bobbi Radford, Radford, haven't, CVS's MinuteClinic, Karla Lemon, CVS's, I've, That's, Timothy Hoff, Hoff, didn't, Colleen Sanders, Sanders, Arielle Trzcinski, Forrester, Trzcinski, America Sanders, Virgil Brantz, Brantz Organizations: CVS, Walmart, Walgreens, Northeastern University, Insurance, Washington , D.C, Aetna, Retailers, Washington, Hartford HealthCare, Health Clinic, Arizona State University, Little Clinics, Kroger Locations: Batavia , Ohio, VillageMD, Southern California, New England, Conway , South Carolina, Washington ,, MinuteClinic, USA, America, Connecticut, Hartford, Phoenix, Atlanta, Little
What a generative AI iPhone could look like
  + stars: | 2024-05-28 | by ( Samantha Murphy Kelly | ) edition.cnn.com   time to read: +7 min
Although artificial intelligence has powered some of the iPhone’s experiences for years, such as Live Text and improved autocorrect, generative AI could unlock new levels of interaction and personalization. The debut of an AI iPhone could also entice consumers to upgrade at a time when they’ve been holding onto older models longer. Now all eyes shift to Apple for its take on generative AI. Expediting AIBehind the scenes, Apple reportedly has been working on its on-device generative AI capabilities and acquiring companies for awhile, such as Canadian startup DarwinAI. But now it needs to show it’s going all in on artificial intelligence to stay relevant in a rapidly evolving industry.
Persons: Apple’s Siri, Siri, , Tim Cook, they’ve, Paul Schell, ” Schell, Thomas Husson, Forrester, Apple, Nabila, doesn’t, ” Popal, , “ It’s, it’s Organizations: CNN, Developers Conference, Google, Samsung, ” Apple, Apple, ABI Research, Microsoft, Meta, IDC, Bloomberg, Huawei Locations: China
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailTarget is now getting outpaced by competitive retailers, says Forrester Research's Sucharita KodaliSucharita Kodali, Forrester Research retail analyst, joins 'Squawk Box' to discuss Target's quarterly earnings results, why Target's not growing, and much more.
Persons: Forrester Organizations: Forrester Research
Walmart surges on earnings beat
  + stars: | 2024-05-16 | by ( ) www.cnbc.com   time to read: 1 min
In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailWalmart surges on earnings beatSucharita Kodali, Forrester Research retail analyst, joins 'Squawk Box' to discuss Walmart as the company topped quarterly earnings and revenue expectations.
Persons: Sucharita Kodali Organizations: Walmart, Forrester Research
Apple looks kind of ridiculous right now
  + stars: | 2024-05-15 | by ( Jordan Hart | ) www.businessinsider.com   time to read: +3 min
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Apple, though, has kept pretty quiet about its own AI ambitions so far — and it's increasingly obvious. "The buzz around AI, and specifically GenAI, has been so deafening that Apple is noticeable by omission," Dipanjan Chatterjee, vice president and principal analyst at Forrester, told Business Insider. Still, if the rumors about OpenAI or Gemini iPhone integration are true, this week's "strong announcements actually would bode well for Apple," William Kerwin, an analyst at Morningstar, said. AdvertisementThe analyst told BI that the new iPad rollout is simply an "appetizer to the real meat and potatoes" of Apple's AI strategy, expected to be announced at the WWDC in June.
Persons: , Sam Altman's, Google's, Dipanjan Chatterjee, Forrester, Chatterjee, Gene Munster, it'd, Apple's, bode, William Kerwin, Siri, Dan Ives Organizations: Service, Big Tech, Business, Apple, Conference, Google, Deepwater Asset Management, Morningstar, Microsoft
Modern HealthModern Health provides personalized mental health treatment to employers, including coaching and therapy. Lennox-Miller said it's unlikely Modern Health could snag the same valuation from its last fundraise in a deal today. DeGagne said employer-focused mental health startups such as Modern Health have the potential for more profitable growth with "stickier" recurring revenue models. He said pharmacy giants Walgreens or CVS Health might seek to pick up a mental health asset like Modern Health. In a statement provided by Modern Health, Forrester senior analyst Jonathan Roberts said, "Modern Health is certainly a partner with its finger on the pulse.
Persons: Alyson Watson, Alexander Lennox, Miller, fundraise, DeGagne, Forrester, Jonathan Roberts Organizations: Modern Health, Health, Lennox, BI, Modern, Walgreens, CVS Health, CVS
CNN —Many adults heard the phrase “Robux” for the first time last holiday season when the virtual currency of gaming platform Roblox landed on the top of most wish lists. And it will have to prove to Wall Street there’s more growth up ahead. In its fourth quarter of 2023, Roblox revenue was $750 million, up 30% year-over-year – but had a net loss of $323.7 million. Like Fortnite, Roblox is also moving ahead with a“payout to creators” business model. “It’s clear that [Roblox] intends to go after younger gamers in 2024 and 2025,” Ward said.
Persons: , Roblox, Matilda Beinat, Lindsey Nicholson, UCG, David Baszucki, Ralph Lauren, Mike Proulx, Forrester, , ” Proulx, Michael Nagle, ” Beinat, Lewis Ward, ” Ward, Ward Organizations: CNN, Investors, ABI Research, , Gaming Center, Costco, Brookhaven RP, Nike, Walmart, New York Stock Exchange, Bloomberg, Getty, Apple’s, IDC, Disney, Pixar, Marvel, Star Wars Locations: Asia, Roblox, New York, Fortnite
To do so, Edelman recently promoted Brian Buchwald to global chair of product and AI to oversee the firm's AI investments. Buchwald joined Edelman in 2023 and was previously the global head of product, trust data, and technology at the firm. Previously, this tool used small language models and now uses generative AI and large language models, Buchwald said. Using generative AI has increased the tool's ability to predict future trustworthiness with 97% accuracy, he said. More broadly, holding companies have made significant investments into generative AI for content creation that compete with Edelman.
Persons: Edelman, Taco Bell, Brian Buchwald, Buchwald, Weber, Interpublic Group's Weber, Jay Pattisall, Forrester Organizations: eBay, Business, New York Times, Google, Adobe, Edelman, WPP Locations: Talkwaker
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailConsumer confidence level is still relatively low, says Forrester Research's Sucharita KodaliSucharita Kodali, Forrester Research retail analyst, joins 'Squawk Box' to break down PepsiCo's quarterly earnings results, what it says about the strength of the consumer, and more.
Persons: Forrester Organizations: Forrester Research
Organizations and individuals who delay investing in the latest AI PCs risk falling behind in an increasingly competitive landscape where technological advancements are essential for staying innovative, collaborative, and secure. These AI PCs possess the ability to anticipate and comprehend user requirements, resulting in a highly personalized and responsive interaction. The new Latitude AI PCs can deliver up to 38% less power when running AI-enhanced collaboration features like Zoom.22. Content creators can save time by generating images 1.7 times faster with StabilityAI on their Dell AI PCs or Dell AI workstations with new Intel processors.33. Knowledge workers can optimize their Dell AI PCs by utilizing just 1% of CPU usage, effectively detecting malware with Crowdstrike4.
Persons: cyberattacks, Dell, Read, Forrester Organizations: Forrester, Processing, Dell, Intel, Dell Optimizer, Dell Technologies, Insider Studios, Forrester Consulting, Services Locations: NPU, Argentina, Chile, China, Colombia, Costa Rica, Guatemala, Hong Kong, Korea, Malaysia, Russia, South Africa, Taiwan, Ukraine, Venezuela, Vietnam, Thailand, Philippines
Apple added that the lawsuit could empower the government “to take a heavy hand in designing people’s technology.”But if successful, the lawsuit could ripple across Apple’s products and services. Anna Moneymaker/Getty ImagesChanges to the App StoreIf found liable, the company could be forced to change a number of things. One such change is how iPhone users could get greater access to “super apps” that have been largely restricted before. More open servicesAnother likely change is how hardware from other companies, such as smartwatches, will interact with the Apple range of devices and software, including the iPhone and Apple’s services like Fitness+. But Apple’s success stems in part to its tight grip on its products and services, keeping things intuitive and seamless.
Persons: Biden, Apple, here’s, General Merrick Garland, Anna Moneymaker, Dipanjan Chatterjee, Forrester, , Chatterjee, it’s, David McQueen, ” McQueen, ” Chatterjee Organizations: CNN, Apple, Department of Justice, , Apple Watch, ABI Research Locations: Washington ,, innovating
Some critics of the suit believe it could make the iPhone worse, leading to security concerns and a less seamless experience. But is that something that iPhone users really want? The DOJ filed an antitrust lawsuit against Apple on Thursday. AdvertisementFor its part, Apple has argued that the DOJ's lawsuit could pose any number of issues for iPhone users — from security and privacy concerns to a degradation in user experience. A less seamless user experienceThe DOJ's lawsuit could also have a detrimental impact on Apple's signature user experience, according to some experts.
Persons: , Apple, Jeff Chiu, Tim Cook, Cook, Benedict Evans, Evans, Jennifer Huddleston, Koch, Huddleston, Adam Kovacevich, Dave Lee, Lee, Forrester, Dipanjan Chatterjee, Apple's, Chatterjee, Fortune Organizations: DOJ, Apple, Service, US Department of Justice, AP, Union's, Venture, Cato Institute, Apple Watch, of, Big Tech, Bloomberg
During a call with analysts after its February earnings, Walmart CEO Doug McMillon talked about the gen AI search capabilities in its app. As a technology company, Walmart has to experiment a lot, and in the case of adding generative AI search capabilities, there's a very low cost for failure, she said. AI and search, shopping business model shiftsIt's not only Walmart investing in this type of search in the retail sector. Amazon's AI shopping assistant Rufus lets people have a conversation with the platform about what they need rather than just looking for direct items. "Google is anxious is about search in general, and the question this raises is will it be a death by a thousand cuts for Google Search?"
Persons: Doug McMillon, McMillon, Marc Lore, Sucharita Kodali, Kodali, Sergey Brin, Brin, Rufus, Jacob Bourne, Bourne, it's Organizations: Google, Walmart, Amazon, Insider Intelligence, Ikea, Lowe's
… I’m completely done with smart devices like that.”24-year-old Heather Hines is among the Wyze users whose personal camera footage was viewed during a recent security breach. Henderson, who owns 10 Wyze cameras, said he is starting to replace them with other brands. It also raises the question about whether the value of smart devices is worth the risks. Amazon and Google have experienced security breaches with Ring and Nest security devices in recent years. People can also reconsider how many smart devices they actually need in the home.
Persons: Heather Hines, Hines, , “ I’m, ” Hines, I’m, Eddie Henderson, Henderson, Dave Cosby, Tuck, Paddy Harrington, That’s, Michela, Michela Menting, , ” Harrington, It’s, you’ve, they’ll, ” Menting Organizations: CNN, Wyze, Consumer, Amazon, Walmart, Sears, Federal Communications Commission, US, Forrester Research, Attackers, Google, ABI Research, Consumer Product Safety, White, FBI Locations: Southern California, Nova Scotia, Canada, China, ” Haddington
But experts say that while AI tools might be new, watching, reading and tracking employee conversations is far from novel. A Chevron spokesperson told CNN the company is using Aware to help monitor public comments and interactions on its internal Workplace platform, where employees can post updates and comments. Cybersecurity company Proofpoint uses similar technology to help monitor cyber risks, such as incoming phishing scams or if an employee is downloading and sending sensitive work data to their personal email account. This would prevent employees from not sharing sensitive company data with an AI model, which could resurface in future responses. Even when employees are not on a secure work network, companies are able to monitor activity through browsers.
Persons: , David Johnson, , Johnson, Slack, Reece Hayden, ” Hayden, Hayden Organizations: CNN, Walmart, Starbucks, Chevron, Forrester Research, Microsoft, Warner Brothers Discovery, Fortune, ABI Research, Meta Locations: Delta
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailThe consumer isn't spending with big brands typically associated with retail, says Sucharita KodaliSucharita Kodali, Forrester Research retail analyst, joins 'Squawk Box' to discuss the quarterly earnings results from Lowe's and Macy's, what they say about the U.S. consumer, and more.
Persons: Sucharita Organizations: Forrester Research
NEW YORK (AP) — The maker of ChatGPT is now diving into AI-generated video. The model can also generate video from an existing still image. Getting an AI system to generate videos is newer and more challenging but relies on some of the same technology. Still, industry analysts stress the apparent quality and and impressive length of Sora videos shared so far. Although Sora's abilities have astounded observers since Thursday's launch, anxiety over ethical and societal implications of AI-generated video uses also remains.
Persons: Sora —, Sora isn't, Sam Altman, OpenAI, , Sora isn’t, Fred Havemeyer, ” Havemeyer, “ You’re, — Forrester, Rowan Curran, Curran, “ We’re, Sora, ” OpenAI’s, Anna Makanju, Sora “, ________________ O'Brien Organizations: San Francisco, Meta, Associated Press, ” Tech, European Union, Munich Security Conference, OpenAI, Microsoft, The New York Times Locations: San, Macquarie, Providence , Rhode Island
Walmart is reportedly in talks to buy TV manufacturer Vizio for over $2 billion , in an effort to bolster its ad business, according to The Wall Street Journal. Here are three ways Vizio would power-up Walmart's ad business and make it a much bigger competitor to Amazon, according to several ad industry experts. While Walmart buying Vizio would grow its ads business, it would also improve the margins for its current ad business, said Nikhil Raj, chief business officer of adtech company Moloco’s retail media business. The new inventory Walmart would inherit would let it tap TV and branding budgetsIf Walmart buys Vizio, it would inherit connected-TV ad inventory, which it doesn’t currently have. Most of Walmart’s retail media business comes from search ads , though it’s expanded that to include some display and video ads.
Persons: you’ve, there’s, , Nikhil Raj, Raj, Walmart.com, ” Raj, doesn’t, it’s, ” Forrester, Nikhil Lai, Eric Franchi, Eric Seufert, Mobile Dev Organizations: Walmart, Wall Street, Amazon, Business, Vizio, CTV, “ Walmart, Walmart Connect, Connect, VC, Mobile Locations: Vizio, Walmart.com,
CNN —Countless creative ideas have been born in the kitchen of Charleston House, the bohemian modernist farmhouse inhabited from 1916 by painters Duncan Grant and Vanessa Bell in a rural part of southern England. Courtesy Osman Yousefzada“What I do is try and tell working class stories in highbrow institutional spaces,” Yousefzada told CNN in a phone interview. “Even now, generations on, Charleston is still a very aspirational and very privileged space, but I try and subvert that.., to open the space for working class voices,” said Yousefzada. “A warning, caution.”"Unless you're signposted that having a creative life is OK, it's not an easy path to take," said Yousefzada. I grew up in a restricted monoculture and so it took me a long time to find those (artistic) spaces.
Persons: Duncan Grant, Vanessa Bell, Grant, Bell —, Virginia Woolf, Forrester —, , Osman Yousefzada, Lee Robbins, , Emily Hill, Yousefzada, Osman, , , Duncan Grant’s, it’s, we’re, there’s Organizations: CNN, Charleston House, Bloomsbury, Charleston Trust “, Charleston Trust Locations: Charleston, England, Virginia, British, Birmingham, Iran, India, Turkey, London
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