Often overlooked as a behind-the-scenes job, IT support offers competitive salaries, diverse opportunities and flexibility that many fail to recognize, Lisa Gevelber, a vice president at Google and founder of Grow With Google, tells CNBC Make It.
The Bureau of Labor Statistics projects that the number of IT support jobs will grow at least 15% in the next decade — more than three times faster than the average for all occupations.
There are more than 300,000 unfilled IT support jobs in the U.S. right now, Gevelber points out.
On Google, searches for "IT support jobs" and "IT support skills" hit an "all-time high" in 2024, since the search engine started tracking such queries 20 years ago, she adds.
Here's how to land a job in IT support — and where to find the best opportunities:
Persons:
Lisa Gevelber
Organizations:
Google, Grow, CNBC, Labor Statistics
Locations:
U.S