It's important to choose your words carefully and use assertive language, say authors and communication experts Kathy and Ross Petras.
"The key is to be assertive without being overly aggressive," the Petrases wrote for CNBC Make It last year.
No, if you have something important to say, then say it."
If you're nervous or insecure during a meeting or conversation, changing a few words won't change the way you feel.
'I don't know'"I don't know" is a common filler phrase, or crutch word, to fill space until people can complete their thoughts.
Persons:
Kathy, Ross Petras, Danny Rubin, …, Rubin, Simon Taylor, Eric Yaverbaum, Yaverbaum
Organizations:
CNBC, Ericho Communications