Douglas Ordonez and Dominique Adams were mistakenly charged nearly $30,000 for an Uber due to a currency conversion error. Then I checked my bank account and that's when I saw the 29,000 US dollar charge," he told Insider. Ordonez and Adams say they usually charge Uber rides to their credit cards, but charged this ride to their debit card by accident. Altura Credit Union and Uber did not immediately respond to requests for comment for this story. The couple say it's unclear whether Altura Credit Union or Uber resolved the matter because they say their communications with both were patchy.

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Persons: Douglas Ordonez, Dominique Adams, Uber, they'll, Ordonez, She'd, she'd, Adams, it's Organizations: Morning, Altura Credit Union, Credit Union, Uber Locations: Guatemala, Costa Rica, Costa Rican, Colones