Delta CEO Ed Bastian said the airline went "too far" in its recent changes to its SkyMiles program.
The CEO's comments followed a social media uproar protesting the changes.
AdvertisementAdvertisementDelta CEO Ed Bastian said the airline went "too far" in its recent changes to its SkyMiles loyalty program that triggered a social media uproar earlier this month.
"We probably went too far in doing that," the CEO said at an Atlanta Rotary Club event on Monday.
AdvertisementAdvertisementIt also suggests renting Delta Car Rentals for half of those trips at $400 a rental and spending $8,000 a month for the qualification year on a Delta SkyMiles Reserve Business American Express Card.
Persons:
Ed Bastian, —, Bastian, Delta
Organizations:
Service, Atlanta Rotary, Delta, Delta SkyMiles, American, Diamond, Car Rentals, Delta SkyMiles Reserve Business, Express