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☆ United Airlines to offer free Wi-Fi using Starlink from Elon Musk's SpaceX
▼ + stars: | 2024-09-13 | by ( Leslie Josephs | Michael Sheetz | ) www.nbcnews.com time to read: +2 min

United Airlines said Friday that it plans to offer inflight Wi-Fi for free using Starlink from Elon Musk’s SpaceX on its hundreds of jetliners, the biggest inflight internet deal yet for the satellite service provider. The team-up comes as airlines have been investing in faster inflight Wi-Fi, sometimes offering it for free, in a bid to attract higher-paying customers like business travelers. Delta Air Lines announced in early 2023 that onboard internet would be free for members of its SkyMiles loyalty program. Hawaiian Airlines, which has a deal with Starlink, also offers complimentary inflight Wi-Fi. JetBlue Airways has offered free Wi-Fi for years.

Persons: United Organizations: Airlines, Elon Musk’s SpaceX, Delta Air Lines, Hawaiian Airlines, Starlink, Fi, JetBlue Airways, SpaceX, JSX, United, ViaSat, Panasonic, U.S, Atlantic, Pacific

United Airlines said Friday that it plans to offer inflight Wi-Fi from SpaceX's Starlink for free on its hundreds of jetliners, the biggest inflight internet deal yet for the SpaceX business. The team-up comes as airlines have been investing in faster inflight Wi-Fi, sometimes offering it for free, in a bid to attract higher paying customers like business travelers. Delta Air Lines announced in early 2023 that onboard internet would be free for members of its SkyMiles loyalty program. Hawaiian Airlines , which has a deal with Starlink, also offers complimentary inflight Wi-Fi. JetBlue Airways has offered free Wi-Fi for years.

Persons: United Organizations: Airlines, SpaceX, Delta Air Lines, Hawaiian Airlines, Starlink, Fi, JetBlue Airways, JSX, United, ViaSat, Panasonic, U.S, Atlantic, Pacific

☆ Southwest and Alaska Airlines planes nearly collide on Nashville airport runway, spurring FAA investigation
▼ + stars: | 2024-09-13 | by ( Pete Muntean | ) edition.cnn.com time to read: +3 min

The crew of Alaska Airlines flight 369 “discontinued their takeoff” at Nashville International Airport around 9:15 a.m. CT when Southwest Airlines flight 2029 “was cleared to cross the end of the same runway,” according to the FAA. The Alaska Airlines flight carrying 176 passengers and six crew members braked so suddenly that the crew “reported blown tires during the braking,” the FAA said. “The Alaska aircraft, on its way to Seattle, had received clearance for takeoff from Air Traffic Control,” Alaska Airlines said in a statement. The incident in Nashville also comes just two days after two Delta Air Lines planes collided as both were taxiing for takeoff from Atlanta’s busy Hartsfield-Jackson International Airport. The wheels of a plane are seen after a near-collision involving a Southwest Airlines flight and an Alaska Airlines flight at Nashville International Airport Thursday morning.

Persons: “, braked, “ We’re, John F, Kyle Forrester Organizations: CNN, Federal Aviation Administration, National Transportation Safety, Alaska Airlines, Nashville International Airport, Southwest Airlines, FAA, Alaska, Air Traffic Control, NTSB, Employees, Boeing, Delta Air Lines, Hartsfield, Jackson International, New, Syracuse Hancock International, Kennedy International Airport, Nashville, FedEx, Investigators Locations: Nashville, “, Seattle, Syracuse, JFK, Austin , Texas

☆ Flights are getting more expensive again as airlines scale back their growth plans
▼ + stars: | 2024-09-12 | by ( Leslie Josephs | ) www.cnbc.com time to read: +1 min

Alaska Airlines on Thursday raised its third-quarter profit forecast to a range of $2.15 to $2.25 per share from a previous outlook of no more than $1.60 per share. It also said it expects unit revenue to rise by as much as 2% after previously estimating flat to "positive" unit revenue. Delta has said it expected a $500 million hit from the outage and its aftermath, when it canceled some 7,000 flights. Alaska said it had a tailwind from the outage, which affected Delta customers more than those on other airlines. Delta's president, Glen Hauenstein, told a Morgan Stanley conference on Thursday that Delta isn't seeing a lingering impact on bookings from the outage.

Persons: Glen Hauenstein, Morgan Stanley Organizations: Alaska Airlines, Delta Air Lines Locations: Alaska

☆ The world’s best airline rewards programs, according to Point.me
▼ + stars: | 2024-09-12 | by ( Marnie Hunter | ) edition.cnn.com time to read: +6 min

CNN —Having trouble navigating the complicated, often frustrating, world of airline loyalty programs? 1 airline rewards program, according to the rankings. Last week, the US Department of Transportation announced a consumer protection probe into US airlines’ loyalty programs. World’s top 10 airline rewards programsHere are the top 10 programs globally and their scores on a 100-point scale, according to Point.me’s analysis:1. SeongJoon Cho/Bloomberg/Getty ImagesNorth America’s top 10 airline rewards programsHere are the top 10 programs in North America and their scores on a 100-point scale, according to Point.me’s analysis:1.

Persons: CNN —, ”, Tiffany Funk, Point.me, Canada’s Aeroplan, Funk, Delta, Avianca, they’re, ” Funk, SeongJoon Cho, Allegiant Organizations: CNN, Air France, KLM, Air, United, ” United Airlines, Virgin Atlantic, British Airways, JetBlue, Delta Air Lines, Delta, North, Canada’s, Qatar Airways Privilege, Cathay Pacific, Singapore Airlines KrisFlyer, US Department of Transportation, American Airlines, Southwest Airlines, United Airlines, Air Canada, British Airways Executive, Virgin Atlantic Flying, Alaska Airlines, JetBlue TrueBlue, Bloomberg, Getty, Southwest Airlines Rapid, Airlines, Spirit Airlines, Qatar Airways, Cathay Locations: Alaska, Latin America, East, Africa, Cathay Pacific Asia Miles, Asia, Pacific, Air France, North America, Europe, Middle East, Oceania

☆ 3-Stock Lunch: Moderna, Delta Air Lines & Signet Jewelers
▼ + stars: | 2024-09-12 | by ( ) www.cnbc.com time to read: 1 min

In this videoShare Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via Email3-Stock Lunch: Moderna, Delta Air Lines & Signet JewelersEva Ados, ERShares chief investment strategist, joins 'Power Lunch' to discuss stock plays for three stocks.

Persons: Signet Jewelers Eva Ados Organizations: Delta Air Lines, Signet Jewelers

A Delta aircraft clipped the tail of another plane Tuesday morning at an Atlanta airport. Video taken at the airport appears to show the Endeavor plane with its tail hanging off the side of the aircraft. There are no reports of injuries and maintenance crews are evaluating for damage, Delta Air Lines said. The Delta flight was headed to Tokyo and the Endeavor Air flight to Lafayette, Louisiana. A damaged Endeavor Air plane on the tarmac at Hartsfield-Jackson Atlanta International Airport after a collision Tuesday.

Persons: Delta, Ronald Reagan, Nathan Pike Organizations: Delta, Hartsfield, Jackson Atlanta International, Endeavor Air, Federal Aviation Administration, Endeavor, Delta Air Lines, Ronald Reagan Washington National Airport, JetBlue, Southwest Airlines, NBC News, American Airlines, FAA Locations: Atlanta, Tokyo, Lafayette , Louisiana, Ronald Reagan Washington

☆ 2 Delta planes collide on Atlanta airport taxiway, knocking the tail off one of the jets
▼ + stars: | 2024-09-10 | by ( Graham Rapier | ) www.businessinsider.com time to read: +1 min

Two Delta jets collided on an airport taxiway Tuesday, the airline said. Photos on X showed major damage to the tail section of one of the planes. Go to newsletter preferences Thanks for signing up! AdvertisementTwo Delta Air Lines jets collided on a taxiway at Georgia's Hartsfield-Jackson Atlanta International Airport on Tuesday morning, knocking a chunk of the tail section from one of the planes. Delta Flight 295 was taxiing for departure to Tokyo at 10:10 a.m.

Persons: — Organizations: Delta, Service, Air Lines, Georgia's Hartsfield, Jackson Atlanta International Airport, Endeavor Air, Federal Aviation Administration, FAA, Business Locations: Tokyo, Lafayette , Louisiana

☆ Frequent flyer programs: The most profitable part of the airline industry
▼ + stars: | 2024-09-08 | by ( Chris Isidore | ) edition.cnn.com time to read: +6 min

That’s because frequent flyer programs have become a crucial part of the airline industry’s profitability. The typical airline passenger probably never thinks about the economics of frequent flyer programs, but the programs have become crucial for airlines to generate the profits needed to stay afloat. United reported a mere $3.2 billion on its other operating line that came primarily on payments to its frequent flyer program. “The airlines’ frequent flyer programs are their lifeblood; they’re the reason the airlines are in business,” said Zach Griff, senior aviation reporter for The Points Guy, a travel site that closely follows the programs. But it’s probably inaccurate to say frequent flyer programs are more valuable than the airlines themselves since actual flights give the programs their intrinsic value, said Andrew Didora, airline analyst with Bank of America.

Persons: cardholders, ”, Zach Griff, Tom Fitzgerald, TD Cowen, “, it’s, Pete Buttigieg, Scott Kirby, Griff, Guy, Andrew Didora, Didora, “ They’re, ” Didora Organizations: New, New York CNN, Delta Air Lines, American Express, American Airlines, Delta, Department of Transportation, United, Airlines, America, Bank of America Locations: New York

☆ U.S. airlines cool hiring after adding 194,000 employees in post-Covid spree
▼ + stars: | 2024-09-06 | by ( Leslie Josephs | ) www.nbcnews.com time to read: +5 min

U.S. passenger airlines have added nearly 194,000 jobs since 2021 as companies went on a hiring spree after spending months in a pandemic slump, according to the U.S. Department of Transportation. It’s a departure from the previous years when airlines couldn’t hire employees fast enough. U.S. airlines are usually adding pilots constantly since they are required to retire at age 65 by federal law. Then, travel demand snapped back faster than expected, climbing in earnest in 2022 and leaving airlines without experienced employees like customer service agents. “We will be hiring for the foreseeable future at levels like that,” he said at the time.

Persons: Kit Darby, they’ll, Raymond James, Savanthi, Tammy Romo, Robert Isom, “, ”, Ken Byrnes Organizations: U.S . Department of Transportation, Airlines, Boeing, Airbus, U.S, American Airlines, United Airlines, Delta Air Lines, Southwest Airlines, JetBlue Airways, Spirit Airlines, Pratt & Whitney, Frontier Airlines, Dallas, ”, ” United Airlines, —, FedEx, UPS, American, Embry, Riddle Aeronautical University Locations: U.S, ” United

☆ Here's where American Airlines is adding flights to Europe in summer 2025
▼ + stars: | 2024-09-05 | by ( Leslie Josephs | ) www.cnbc.com time to read: +1 min

Boeing 787-9 Dreamliner, from American Airlines company, taking off from Barcelona airport, in Barcelona on 24th February 2023. As social media feeds make their seasonal shift from the Parthenon to pumpkin patches, airlines are busy preparing for the 2025 Europe travel season, a bet that strong demand for international travel will continue next summer. American Airlines on Thursday unveiled new routes to Europe for spring and summer next year. Rivals United Airlines and Delta Air Lines are expected to release their 2025 travel plans in the coming weeks. American said its trans-Atlantic capacity next summer will be up low-to-mid-single digits over this year, with executives confident that consumers will continue to prioritize travel.

Persons: Charlotte ,, Brian Znotins, American's Organizations: Boeing, American Airlines, Milan, Rivals United Airlines, Delta Air Lines Locations: Barcelona, Europe, Chicago, Madrid, Philadelphia, Edinburgh, Scotland, Charlotte, Charlotte , North Carolina, Athens, Greece, Miami, Rome, Italy

☆ Delta chief operations officer departing for another company after just over a year on the job
▼ + stars: | 2024-08-23 | by ( Leslie Josephs | ) www.cnbc.com time to read: +1 min

Delta Air Lines ' chief operating officer is leaving at the end of the month, the company said in a securities filing on Friday. CEO Ed Bastian said in an employee memo that Chief Operations Officer Mike Spanos is taking a job at another company. Delta doesn't plan to replace Spanos, Bastian said. Instead, John Laughter, the chief of operations and president of Delta's TechOps maintenance-and-overhaul unit, and Allison Ausband, chief customer experience officer, will report to Bastian. Spanos joined Delta in May 2023 and previously held the role of CEO at Six Flags Entertainment and executive positions at PepsiCo .

Persons: Ed Bastian, Mike Spanos, Bastian, Spanos, John Laughter, Allison Ausband Organizations: Delta Air Lines, Delta, Microsoft, Six Flags Entertainment, PepsiCo Locations: Delta

☆ Microsoft plans September cybersecurity event to discuss changes after CrowdStrike outage
▼ + stars: | 2024-08-23 | by ( Jordan Novet | ) www.cnbc.com time to read: +3 min

Delta Air Lines , which said fallout from the outage cost the company $550 million, is seeking damages from CrowdStrike and Microsoft. Software from CrowdStrike Check Point , SentinelOne and others in the endpoint-protection market currently depend on kernel mode. But an application in kernel mode that fails can cause all of Windows to crash. The Microsoft executive said removing kernel access in Windows would only solve a small percentage of potential problems. "We will share further updates on these conversations following the event," Microsoft Corporate Vice President Aidan Marcuss wrote in a blog post.

Persons: CrowdStrike, Aidan Marcuss Organizations: Delta Airlines, Microsoft, Delta Air Lines, CNBC, Windows, Apple, Rust Foundation, Microsoft Corporate Locations: Los Angeles, Airlines, Redmond , Washington, SentinelOne, macOS

☆ Private jet flights are down 15% in two years as Covid-era demand wanes
▼ + stars: | 2024-08-16 | by ( Robert Frank | ) www.cnbc.com time to read: +7 min

Private jet flights fell 15% in the first half of the year compared with their peak in 2022, as the industry grapples with waning demand and a new competitive landscape for high-end travel. Despite a short boost from the Summer Olympics, with a record 713 private jet flights to Paris the last week of July, the private jet industry continues to lose altitude this travel season. Jet It, a large U.S. private jet operator, shut down last year after grounding its fleet of Phenom 300s, Gulfstream G150s and HondaJets. Private jet passengers who paid six figures for flights started facing delays and cancellations as operators couldn’t buy or lease planes fast enough. “Prices are about 20% higher than they were in 2019,” Private Jet Card Comparisons' Gollan said.

Persons: Washington's, J, David Ake, Robert Frank, Covid, Rob Wiesenthal, George Mattson, VistaJet, Thomas Flohr, Doug Gollan, ”, Jay Duckson, —, ‘, I’m, Gollan, Travis Kuhn, “ It’s, ” Gollan, Berkshire Hathaway, ” Kuhn, “ Organizations: Gulfstream, Washington's Reagan National Airport, Getty, Private, Summer, Argus International, Blade Air Mobility, Delta Air Lines, CNBC, Industry, Central Business Jets, Companies, Jefferies, Argus, Berkshire Locations: Arlington , Virginia, Paris, U.S, Covid, Argus, “

☆ Delta says chaos after CrowdStrike outage cost it $550 million
▼ + stars: | 2024-08-08 | by ( Leslie Josephs | ) www.nbcnews.com time to read: +1 min

Delta Air Lines on Thursday said last month’s CrowdStrike outage and subsequent mass flight cancellations cost it some $550 million and reiterated that it is pursuing legal claims against the company as well as Microsoft. The incident, in which it canceled some 7,000 flights, also meant a $170 million expense “associated with the technology-driven outage and subsequent operational recovery,” the carrier said, adding that its fuel bill will likely be $50 million lower because of the scrubbed flights. Delta struggled more than its competitors to recover from the July 19 outage, which took millions of Windows-based machines offline around the world. The disruptions occurred at the height of the summer travel season, leaving thousands of Delta customers stranded, a rare incident for the carrier that markets itself as a premium carrier that gets top marks for reliability. “Since the incident, our people have returned the operation to an industry-leading position that is consistent with the level of performance our customers expect from Delta.”

Persons: Ed Bastian Organizations: Delta Air Lines, Microsoft, Delta Locations: Atlanta, Delta

☆ Delta says chaos after CrowdStrike outage cost it $380 million in revenue
▼ + stars: | 2024-08-08 | by ( Leslie Josephs | ) www.cnbc.com time to read: +2 min

A Delta Airlines Airbus A319-114 aircraft taxis at Los Angeles International Airport after arriving from Las Vegas on May 5, 2024 in Los Angeles, California. Delta Air Lines on Thursday said last month's CrowdStrike outage and subsequent mass flight cancellations cost it some $550 million and reiterated that it is pursuing damages against the company as well as Microsoft . Delta struggled more than its competitors to recover from the July 19 outage, which took millions of Windows-based machines offline around the world. "Since the incident, our people have returned the operation to an industry-leading position that is consistent with the level of performance our customers expect from Delta." The U.S. Department of Transportation last month said it is investigating Delta's response to the outage and flight cancellations.

Persons: Ed Bastian, CrowdStrike Organizations: Delta Airlines Airbus, Los Angeles International Airport, Delta Air Lines, Microsoft, Delta, U.S . Department of Transportation Locations: Las Vegas, Los Angeles , California, Atlanta

☆ Delta passengers sue airline over refund refusals after CrowdStrike meltdown
▼ + stars: | 2024-08-07 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +6 min

“The impact on Delta passengers was disastrous,” the lawsuit said. In other cases, it would only offer partial reimbursement if passengers signed a waiver releasing the airline of any legal claims. On Monday, July 22, Delta canceled more than 1,250 flights — making up nearly 70% of all domestic cancellations, the lawsuit said. In response, Delta offered Plaintiff a $100 voucher to use towards a future flight with Delta,” the lawsuit said. Both companies claimed Delta ignored their repeated offers for help as passengers were left stranded in airports across the country.

Persons: Delta, —, “, ” Delta, Pete Buttigieg, Ed Bastian, Bastian, CrowdStrike, ”, you’ve, ” Bastian, David Boies, Michael Carlinsky Organizations: New, New York CNN, Delta Air Lines, Microsoft, Delta, Greyhound, CNBC, CNN, IBM Locations: New York, Denver, Amsterdam, Delta, Atlanta

☆ Tuesday's analyst calls: Taiwan Semiconductor a buying opportunity, CrowdStrike upgraded
▼ + stars: | 2024-08-06 | by ( Fred Imbert | ) www.cnbc.com time to read: +6 min

He increased his price target by $25 to $575, which suggests shares can jump about 20.9% over the next year. Rollins upgraded the stock to neutral from sell and upped his price target from $1.25 to $3.15 per share, which implies roughly 21.6% potential upside. Analyst Rick Wise initiated coverage of GE Healthcare with a buy rating and $100 price target, which suggests 22.7% upside. Analyst Rob Owens upgraded the global cybersecurity company to overweight from neutral and lowered his price target by $20 to $290, which implies 30.6% upside. Its price target of 1,200 Taiwanese dollars implies upside of 36.4%.

Persons: Morgan Stanley, Piper Sandler, Rob Sanderson, Sanderson, — Pia Singh, Michael Rollins, Rollins, Lumen, Rick Wise, Wise, CrowdStrike, Rob Owens, Owens, pare, Price, Charlie Chan, Chan, Fred Imbert Organizations: CNBC, Taiwan Semiconductor, Meta, Citi, Lumen Technologies, GE Healthcare, Delta Air Lines, Microsoft Locations: U.S

☆ Microsoft lashes out at Delta: Your ancient tech caused the service meltdown
▼ + stars: | 2024-08-06 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +6 min

Microsoft also claimed Delta turned down help after the CrowdStrike bug led to “blue screens of death” on Windows devices. Microsoft, CrowdStrike and Delta have been in a war of words since the airline hired a high-profile attorney to seek compensation from Microsoft and CrowdStrike. Delta CEO Ed Bastian lashed out at CrowdStrike in a CNBC interview last week and said the computer problems cost Delta $500 million. While other airlines were quick to resume normal operations after the CrowdStrike outage, Delta was forced to cancel about 30% of its schedule over those five days, leaving an estimated half-million passengers stranded. Free consulting advice to help us,” said the Delta CEO in an interview on CNBC.

Persons: cancelations, Delta, Ed Bastian, CrowdStrike, Mark Cheffo, “, ”, Satya Nadella, Bastian, you’ve, ” Bastian, David Boies, George Kurtz, Michael Carlinsky, —, CNN’s Chris Isidore Organizations: New, New York CNN, Microsoft, Delta Air Lines, CNBC, Delta, IBM, CNN, CrowdStrike Locations: New York, CrowdStrike, Delta

Mark Cheffo, a Dechert partner representing Microsoft, sent a letter Tuesday to attorney David Boies of Boies Schiller Flexner. Boies represents Delta and had sent letters on behalf of the airline to CrowdStrike and Microsoft. Cheffo wrote in his response that Microsoft empathizes with Delta and its customers on the impact of the CrowdStrike incident. Cheffo wrote that Microsoft offered to help Delta for free. Cheffo described a letter on July 22, from Microsoft to a Delta employee, offering help.

Persons: Ed Bastian, CNBC's, Mark Cheffo, David Boies, Boies Schiller, Boies, Hossein Nowbar, Cheffo, Delta, Satya Nadella, Bastian, CrowdStrike, George Kurtz Organizations: Microsoft, Delta Air Lines, Delta, IBM, Web Services Locations: Boies, Delta, Atlanta

Travelers wait in line, as a flight board shows delays, on the check-in floor of the Delta Air Lines terminal at Los Angeles International Airport (LAX) on July 23, 2024 in Los Angeles, California. CrowdStrike on Sunday said Delta Air Lines had rejected onsite help during last month's massive outage that sparked thousands of flight cancellations. Delta CEO Ed Bastian told CNBC's "Squawk Box" last week that the mass cancellations following the outage, which occurred at one of the busiest times of the year, cost the company about $500 million, including customer compensation. In response, Michael Carlinsky, CrowdStrike lawyer and co-managing partner at Quinn Emanuel Urquhart & Sullivan wrote to Delta's lawyer David Boies on Sunday that Delta's litigation threats "contributed to a misleading narrative that CrowdStrike is responsible for Delta's IT decisions and response to the outage." He said CrowdStrike's CEO George Kurtz reached out to Bastian to "offer onsite assistance, but received no response."

Persons: CrowdStrike, Ed Bastian, CNBC's, Bastian, Boies Schiller, Michael Carlinsky, Quinn Emanuel Urquhart, Sullivan, David Boies, George Kurtz Organizations: Delta Air Lines, Los Angeles International Airport, Microsoft Locations: Los Angeles , California

☆ CrowdStrike Hits Back in Heated Spat With Delta Over Global Tech Outage
▼ + stars: | 2024-08-05 | by ( Lauren Hirsch | More About Lauren Hirsch | ) www.nytimes.com time to read: +1 min

The legal saber rattling between the cybersecurity company CrowdStrike and Delta Air Lines over the global I.T. outage last month just ratcheted up a notch. The blame for Delta’s woes lies with the airline alone, the lawyers wrote. The letter was in response to Delta’s hiring of David Boies, a prominent litigator, and saying that it would seek damages over the outage, which it said cost it $500 million. Shares in both companies have plunged since the July 19 outage, with CrowdStrike down more than 35 percent.

Persons: Quinn Emanuel Urquhart, Sullivan, David Boies, Pete Buttigieg —, ”, we’re Organizations: Delta Air Lines, The New York Times, NPR, Transportation Locations: Delta

☆ CrowdStrike is sued by fliers after massive outage disrupts air travel
▼ + stars: | 2024-08-05 | by ( ) www.cnbc.com time to read: +2 min

Travelers wait to board their delayed flight at the Hartsfield-Jackson Atlanta International Airport on July 23, 2024 in Atlanta, Georgia. CrowdStrike 's legal troubles from last month's massive global computer outage deepened on Monday, as the cybersecurity company was sued by air travelers whose flights were delayed or canceled. CrowdStrike said in a statement: "We believe this case lacks merit and we will vigorously defend the company." Delta faces a U.S. Department of Transportation probe into why it needed more time than rivals to recover from the outage. Monday's case is del Rio et al v CrowdStrike Inc, U.S. District Court, Western District of Texas, No.

Persons: CrowdStrike Organizations: Hartsfield, Jackson Atlanta International Airport, Southwest Airlines, Delta Air Lines, Austin, U.S . Department of Transportation, CrowdStrike Inc, Western District of Locations: Atlanta , Georgia, Austin , Texas, Atlanta, Rio et, Western District, Western District of Texas

☆ CrowdStrike is denying Delta's claims it was to blame for thousands of flight disruptions
▼ + stars: | 2024-08-05 | by ( Nora Redmond | ) www.businessinsider.com time to read: +1 min

CrowdStrike denies Delta's claims that the firm is responsible for thousands of flight disruptions. CrowdStrike wrote in a letter that it "strongly rejects" the airline's allegations. Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Go to newsletter preferences Thanks for signing up! download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy .

Persons: CrowdStrike, Delta's, Ed Bastian, —, Michael Carlinsky, Quinn Emanuel Urquhart, Sullivan Organizations: Service, Delta Air Lines, Business Locations: Delta, Texas

☆ Delta CEO offers employees free flights after CrowdStrike-Microsoft chaos
▼ + stars: | 2024-08-02 | by ( Leslie Josephs | ) www.nbcnews.com time to read: +1 min

Delta Air Lines CEO Ed Bastian on Friday offered employees two free travel passes to thank staff members who were caught in massive disruptions last month sparked by a botched CrowdStrike software update that stranded thousands of customers and crew. Delta had more trouble than competitors in recovering from the outages that took thousands of Windows machines offline. The disruption “has been a humbling moment for our company,” Bastian said in his note on Friday, which was seen by CNBC. Its executives frequently point out Delta’s work to win over customers willing to pay more to fly the carrier, marketing itself as a premium airline. Bastian said Delta plans to pursue legal action against CrowdStrike and Microsoft “to recover our losses caused by the outage” and that it has hired law firm Boies Schiller Flexner.

Persons: Ed Bastian, Bastian, ” Bastian, “, Delta, Boies Schiller, ”, CrowdStrike didn’t Organizations: Delta Air, Delta, CNBC, CrowdStrike, Microsoft

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