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☆ Shake Shack cheeseburgers to be served in first class on Delta flights
▼ + stars: | 2024-11-19 | by ( Jordan Valinsky | ) edition.cnn.com time to read: +2 min

The airline announced a “first-of-its-kind partnership” with Shake Shack to serve the chain’s cheeseburgers in first class on long-distance domestic flights beginning December 1 on flights out of Delta’s hub in Boston and expanding to other cities throughout 2025. For example, Alaska Airlines created a hot coffee that tastes better in the skies, while United Airlines added cold brew coffee from Illy. Delta has served a generic cheeseburger in first class over the past few years to mostly positive reviews online. And it’s not the first airline to partner with a burger chain — United Airlines once served McDonald’s Happy Meals in the 1990s. The partnership between Delta and Shake Shack marks an expansion of the airline’s relationship with celebrated chef Danny Meyer, who founded the burger brand in 2004.

Persons: we’re, ”, Stephanie Laster, Danny Meyer Organizations: New, New York CNN — Delta Air Lines, Alaska Airlines, United, Delta, CNN, Airlines, Square Hospitality Locations: New York, Boston, United Airlines, Illy, Delta

☆ Delta sues CrowdStrike over software update that prompted mass flight disruptions
▼ + stars: | 2024-10-25 | by ( ) edition.cnn.com time to read: +2 min

Delta, which said it has purchased CrowdStrike products since 2022, said the outage forced it to cancel 7,000 flights, impacting 1.3 million passengers over five days. “If CrowdStrike had tested the faulty update on even one computer before deployment, the computer would have crashed,” Delta’s lawsuit says. Last month, a senior executive at CrowdStrike apologized before Congress for the faulty software update. Adam Meyers, a senior vice president at CrowdStrike, said the company released a content configuration update for its Falcon Sensor security software that resulted in system crashes worldwide. “We are deeply sorry this happened and we are determined to prevent this from happening again,” Meyers said.

Persons: cybersecurity, Delta’s, ” CrowdStrike, Delta, CrowdStrike, ”, Adam Meyers, ” Meyers Organizations: CNN, Delta Air Lines, Court, Microsoft, US Transportation Department, Delta, Falcon Locations: Georgia, Fulton County, CrowdStrike

☆ Delta unveils sleek new cabin design
▼ + stars: | 2024-10-15 | by ( Marnie Hunter | ) edition.cnn.com time to read: +2 min

CNN —Delta Air Lines is debuting a new look this fall, with sleek new cabin interiors on its narrowbody Boeing 757 aircraft that will eventually be applied across the carrier’s fleet. While the interiors are getting a full refresh, there will be “no change to seating configuration, size or space between seats,” a Delta spokesperson said in response to a question about those facets of cabin design. Courtesy DeltaMemory foam cushions are part of the offering in Delta Premium Select and First Class as well as in economy seats on widebody aircraft. Main cabin seats feature engineered leather with red accents. When it’s time to wake up, the cabin slowly brightens into morning and daylight.”Every aircraft in the fleet will eventually feature the new cabin design, Delta said.

Persons: ”, Mauricio Parise, we’ve, Delta, “ Organizations: CNN, Delta Air Lines, Boeing, Airbus, Delta Locations: ”, mealtimes

☆ Delta lashes out at CrowdStrike for its ‘vastly inadequate’ apology
▼ + stars: | 2024-08-08 | by ( David Goldman | ) edition.cnn.com time to read: +4 min

Boies, hired to lead Delta’s lawsuit against CrowdStrike, said the tech company was “grossly negligent” and was solely responsible for the outage. But Boies called Delta’s IT systems “world class” and claimed Delta’s outage lasted longer because it was so heavily reliant on CrowdStrike and Microsoft. He also disputed the companies’ claims that Delta turned down help and worked around the clock to bring Delta back online. “CrowdStrike also did not work “tirelessly” to help Delta restore its systems,” Boies said. CrowdStrike said Delta ignored its help, and Microsoft said Delta’s mismanagement contributed to the cancellations.

Persons: Delta’s, David Boies, CrowdStrike, Delta, Boies, ’ ”, misstatements, ”, ” Boies, “ CrowdStrike, “, “ CrowdStrike’s, George Kurtz, David DeWalt, DeWalt, Ed Bastian, ” Bastian Organizations: CNN, ” Delta, Microsoft, Delta, LinkedIn, CNBC, “, US Department of Transportation Locations: Delta

☆ Delta passengers sue airline over refund refusals after CrowdStrike meltdown
▼ + stars: | 2024-08-07 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +6 min

“The impact on Delta passengers was disastrous,” the lawsuit said. In other cases, it would only offer partial reimbursement if passengers signed a waiver releasing the airline of any legal claims. On Monday, July 22, Delta canceled more than 1,250 flights — making up nearly 70% of all domestic cancellations, the lawsuit said. In response, Delta offered Plaintiff a $100 voucher to use towards a future flight with Delta,” the lawsuit said. Both companies claimed Delta ignored their repeated offers for help as passengers were left stranded in airports across the country.

Persons: Delta, —, “, ” Delta, Pete Buttigieg, Ed Bastian, Bastian, CrowdStrike, ”, you’ve, ” Bastian, David Boies, Michael Carlinsky Organizations: New, New York CNN, Delta Air Lines, Microsoft, Delta, Greyhound, CNBC, CNN, IBM Locations: New York, Denver, Amsterdam, Delta, Atlanta

☆ Microsoft lashes out at Delta: Your ancient tech caused the service meltdown
▼ + stars: | 2024-08-06 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +6 min

Microsoft also claimed Delta turned down help after the CrowdStrike bug led to “blue screens of death” on Windows devices. Microsoft, CrowdStrike and Delta have been in a war of words since the airline hired a high-profile attorney to seek compensation from Microsoft and CrowdStrike. Delta CEO Ed Bastian lashed out at CrowdStrike in a CNBC interview last week and said the computer problems cost Delta $500 million. While other airlines were quick to resume normal operations after the CrowdStrike outage, Delta was forced to cancel about 30% of its schedule over those five days, leaving an estimated half-million passengers stranded. Free consulting advice to help us,” said the Delta CEO in an interview on CNBC.

Persons: cancelations, Delta, Ed Bastian, CrowdStrike, Mark Cheffo, “, ”, Satya Nadella, Bastian, you’ve, ” Bastian, David Boies, George Kurtz, Michael Carlinsky, —, CNN’s Chris Isidore Organizations: New, New York CNN, Microsoft, Delta Air Lines, CNBC, Delta, IBM, CNN, CrowdStrike Locations: New York, CrowdStrike, Delta

☆ Microsoft Says Delta Was Largely Responsible for Flight Cancellations
▼ + stars: | 2024-08-06 | by ( Niraj Chokshi | More About Niraj Chokshi | ) www.nytimes.com time to read: +1 min

Most carriers bounced back relatively quickly, but Delta struggled for days, ultimately canceling about 5,000 flights over four days, or more than a third of its schedule. Last week, he told employees that he had hired Mr. Boies’s firm, Boies Schiller Flexner, to pursue legal claims against Microsoft and CrowdStrike, which also rebutted Delta’s claims this week. Microsoft repeated that offer over five days, from July 19 to July 23, but was turned down each time, it said. (In its letter, CrowdStrike said Delta had rejected or ignored its offers for help, too.) It also accused Delta of using outdated information technology.

Persons: Ed Bastian, Boies’s, Boies Schiller, Delta’s, Cheffo, Satya Nadella, Bastian, CrowdStrike, Delta Organizations: Microsoft Windows, Delta, Microsoft, IBM Locations: Delta

☆ CrowdStrike Hits Back in Heated Spat With Delta Over Global Tech Outage
▼ + stars: | 2024-08-05 | by ( Lauren Hirsch | More About Lauren Hirsch | ) www.nytimes.com time to read: +1 min

The legal saber rattling between the cybersecurity company CrowdStrike and Delta Air Lines over the global I.T. outage last month just ratcheted up a notch. The blame for Delta’s woes lies with the airline alone, the lawyers wrote. The letter was in response to Delta’s hiring of David Boies, a prominent litigator, and saying that it would seek damages over the outage, which it said cost it $500 million. Shares in both companies have plunged since the July 19 outage, with CrowdStrike down more than 35 percent.

Persons: Quinn Emanuel Urquhart, Sullivan, David Boies, Pete Buttigieg —, ”, we’re Organizations: Delta Air Lines, The New York Times, NPR, Transportation Locations: Delta

☆ CrowdStrike fires back at Delta, claiming the airline ignored offers of help during service meltdown
▼ + stars: | 2024-08-05 | by ( Ramishah Maruf | ) edition.cnn.com time to read: +4 min

New York CNN —CrowdStrike fired back at Delta after the airline’s CEO lashed out at the cybersecurity firm for computer problems that he said cost Delta $500 million. CrowdStrike claimed Delta would have to explain its own IT shortcomings in any litigation, and that it ignored CrowdStrike’s offers of assistance. But last week, Bastian claimed CrowdStrike was nowhere to be found during the meltdown. Free consulting advice to help us,” said the Delta CEO in an interview on CNBC. It said Delta would have to explain why other airlines restored operations faster and why it turned down CrowdStrike’s onsite assistance.

Persons: New York CNN — CrowdStrike, CrowdStrike, CrowdStrike’s, ” CrowdStrike, George Kurtz, Ed Bastian, “, Michael Carlinsky, —, Bastian, ”, you’ve, ” Bastian, David Boies, CNN’s Chris Isidore Organizations: New, New York CNN, Delta, CNBC, CNN, Microsoft Locations: New York, Delta, CrowdStrike

☆ Delta CEO offers employees free flights after CrowdStrike-Microsoft chaos
▼ + stars: | 2024-08-02 | by ( Leslie Josephs | ) www.nbcnews.com time to read: +1 min

Delta Air Lines CEO Ed Bastian on Friday offered employees two free travel passes to thank staff members who were caught in massive disruptions last month sparked by a botched CrowdStrike software update that stranded thousands of customers and crew. Delta had more trouble than competitors in recovering from the outages that took thousands of Windows machines offline. The disruption “has been a humbling moment for our company,” Bastian said in his note on Friday, which was seen by CNBC. Its executives frequently point out Delta’s work to win over customers willing to pay more to fly the carrier, marketing itself as a premium airline. Bastian said Delta plans to pursue legal action against CrowdStrike and Microsoft “to recover our losses caused by the outage” and that it has hired law firm Boies Schiller Flexner.

Persons: Ed Bastian, Bastian, ” Bastian, “, Delta, Boies Schiller, ”, CrowdStrike didn’t Organizations: Delta Air, Delta, CNBC, CrowdStrike, Microsoft

☆ A Pattern of Lavish Spending at a Leading L.G.B.T.Q. Nonprofit
▼ + stars: | 2024-08-01 | by ( Emily Steel | ) www.nytimes.com time to read: +1 min

A light rain fell at the Zurich airport one Sunday morning in January 2023 as Sarah Kate Ellis made her way from a seat in Delta’s most exclusive cabin to a waiting Mercedes. It was there to chauffeur her to the Swiss Alps, where she and her colleagues would stay at the Tivoli Lodge, a seven-bedroom chalet that cost nearly half a million dollars to rent for the week. Ms. Ellis, who was en route to the World Economic Forum in Davos, doesn’t run a Wall Street bank or a high-flying tech start-up. She is the chief executive of the nonprofit organization GLAAD, one of the country’s leading L.G.B.T.Q. The trip was part of a pattern of lavish spending at GLAAD, much of it by Ms. Ellis, that may have violated the organization’s own policies as well as Internal Revenue Service rules.

Persons: Sarah Kate Ellis, Mercedes, Ellis, doesn’t Organizations: Economic, GLAAD, The New York Times, Revenue Service Locations: Zurich, Delta’s, Swiss, Davos

☆ Delta hires powerful lawyer David Boies’ firm to seek compensation from CrowdStrike and Microsoft for its outage
▼ + stars: | 2024-07-30 | by ( Chris Isidore | ) edition.cnn.com time to read: +4 min

And now it wants Microsoft and the cybersecurity firm that caused the problem to compensate it for at least some of its losses. Delta has hired high-profile attorney David Boies’ law firm to seek damages from cyber security firm CrowdStrike and Microsoft for the massive service issues it suffered last week following a badly flawed software update caused problems in a key computer program. The hiring of the firm of Boies Schiller Flexner, first reported by CNBC, was confirmed to CNN by a person familiar with the decision. Delta’s costs could total between $325 million to $475 million, according to a note published Tuesday by Savanthi Syth, airline analyst for Raymond James. Boies and his firm won $290 million in 2023 from JPMorgan Chase for Jeffrey Epstein’s sexual abuse victims.

Persons: Delta, David Boies, Boies Schiller, Savanthi Syth, Raymond James . Delta, ”, CrowdStrike, Patrick T, Fallon, Boies, JPMorgan Chase, Jeffrey Epstein’s, Elizabeth Holmes, Boeis, Harvey Weinstein, Weinstein, Jeffrey Epstein's, Peter Foley, Al Gore, Brown Organizations: New, New York CNN — Delta Air Lines, Microsoft, CNBC, CNN, Delta Air Lines, Los Angeles International Airport, Getty, Endeavor Air, Delta, JPMorgan, Theranos, Bloomberg Locations: New York, AFP, Perry v

The reality of the American air travel system is that powerful forces keep passengers flying the same carriers, even after service meltdowns like Delta just suffered. For passengers who live near one of the hubs where Delta controls most of the flights, such as Atlanta, Detroit, Minneapolis or Salt Lake City, choices are even more limited. But by Monday, the problems were mostly limited to Delta as other businesses were back to normal, adding to the frustration of its passengers. Delta canceled more than 4,400 flights from July 19 to 21, according to tracking service FlightAware. Past experience, plus the dominance of Delta in Atlanta and Don Hooper’s frequent flyer miles, would keep them using the airline.

Persons: Don Hooper, Dorothy, I’m, ” Don Hooper, “, ” Dorothy, Dorothy Hooper, ”, Don Hooper’s, Jeremy, Kaylee Jones, Lucia, Jeremy Jones, Zach Griff, won’t, McNamara, Joe Raedle, Scott Keyes, Delta, Dylan Steele, Steele, It’s, I’ve, … It’s, he’s, you’ve, “ We’ve Organizations: New, New York CNN — Delta Air Lines, Delta, CNN, St, Detroit Metropolitan Wayne County Airport, “ Locations: New York, Delta, United, Southwest, Atlanta, Detroit, Minneapolis, Salt Lake City, Bozeman , Montana, Greece, Italy, Spokane , Washington, St, Orlando, Washington

He told CNN he wasn’t notified of the minors program embargo. The couple flew to Atlanta, Georgia, from Spokane, Washington, on a Delta flight and encountered no issues, they told CNN. Travelers wait for their luggage at the Delta baggage claim at Hartsfield-Jackson Atlanta International Airport (ATL) in Atlanta, Georgia, US, on Tuesday, July 23, 2024. “There should be some kind of compensation for this.”He told CNN the issues have cost him a significant amount of money. Bastian also told Delta passengers in a note on Sunday that the airline would “continue to offer meal vouchers, hotel accommodations and transportation where available.

Persons: CNN —, “ Delta, ”, Reed, wasn’t, Delta, He’s, Pete Buttigieg, Jeremy, Kaylee Jones, Lucia, ” Jones, Ed Bastian, Christian Monterrosa, Dylan Steele, Steele, “, Arthur Ginolfi, I’ve, Ginolfi, Bastian, we’re Organizations: CNN, Delta, “, LaGuardia, Delta Air Lines, Atlanta’s Hartsfield, Jackson International Airport, Hartsfield, Jackson Atlanta International, Bloomberg, Getty, Jackson Airport, Delta Airlines Locations: Delta, Atlanta, Charlotte, New, Orlando, New York, Florida, St, Atlanta , Georgia, Spokane , Washington, Delta’s, South Georgia, Washington, Jackson, Philadelphia, New Jersey

☆ Delta’s CEO went to Paris Olympics as his airline struggles to recover from massive meltdown
▼ + stars: | 2024-07-24 | by ( Chris Isidore | ) edition.cnn.com time to read: +3 min

Meanwhile, Bastian traveled to Paris for the Olympics, accordingly, where Delta is a sponsor of the US Olympic Team. Ed remains fully engaged with senior operations leaders.”Delta Air Lines CEO Ed Bastian traveled to Paris Wednesday for the start of the Olympics later this week as the airline works to recover from a five-day service meltdown. Jeenah Moon/Bloomberg/Getty Images/FileBastian flew to Paris on a Delta commercial flight, not a private jet, the airline said. As the official airline of the US Olympic Team, the company is flying athletes, coaches and other support staff to Paris. “Unless you’re going to the Olympics, people aren’t going to Paris… very few are,” Bastian told CNBC.

Persons: Ed Bastian, Delta, Bastian, “ Ed, ”, Ed, CrowdStrike, Jessica McGowan, ” Bastian Organizations: New, New York CNN, Olympics, US Olympic, CNN, Delta Air, Paris Wednesday, Bloomberg, Getty, US Olympic Team, Olympic, Delta, Delta Air Lines, Hartsfield International Airport, CNBC, “ Locations: New York, Paris, Delta, Atlanta

☆ Delta is finally starting emerging from chaos. Why didn’t it learn from Southwest’s meltdown?
▼ + stars: | 2024-07-24 | by ( Elisabeth Buchwald | ) edition.cnn.com time to read: +5 min

The situation finally appeared to be returning to normal Wednesday: Delta canceled only 51 flights as of 6 am ET, according to tracking service FlightAware, or only about 1% of its schedule. But it could still take days to get all Delta passengers who had been booked on those canceled flights to where they wanted to go. Delta passengers try to find their bags after canceled and delayed flights at Hartsfield-Jackson Atlanta International Airport on Monday. But it’s not like Delta executives were sitting on the sidelines during Southwest’s struggles thinking, “’Well we really are an amazing airline. Travelers wait in line at the Southwest Airlines ticketing counter at Nashville International Airport after the airline canceled thousands of flights in Nashville, Tennessee in December 2022.

Persons: New York CNN — It’s, Delta, Jessica McGowan, Kathleen Bangs, Ed Bastian, it’s, ’ ” Bangs, Seth Herald, We’ve, Chris Perry, Bangs, she’d, aren’t, ” Organizations: New, New York CNN, Delta Air Lines, Delta Connection, Delta, Department of Transportation, Hartsfield, Jackson Atlanta International Airport, CNN, “, Southwest Airlines, Nashville International, Getty, Southwest Locations: New York, Atlanta, Southwest, Nashville , Tennessee, AFP

☆ Families Left Scrambling After Delta Bars Minors From Flying Alone in Wake of Outage
▼ + stars: | 2024-07-23 | by ( Yan Zhuang | ) www.nytimes.com time to read: +1 min

Scott Darling and his wife drove their 17-year-old son, Asher, to the San Jose airport on Sunday morning and saw him off at the check-in counter. They were back in their car and pulling out of the airport when they got a frantic call: Delta Air Lines wouldn’t let Asher check in because he didn’t have a parent accompanying him on the flight. Darling said. Asher had flown by himself on several occasions, he said, and “we were never notified about this.”Delta has been the slowest U.S. airline to restore its operations, canceling over 1,000 flights each day from Friday to Monday. Another 400 had been canceled as of 7 a.m. on Tuesday, according to the flight tracking website FlightAware.

Persons: Scott Darling, Asher, ” Mr, Darling, Pete Buttigieg, Delta Organizations: San, Delta Air Lines, Microsoft Locations: San Jose

☆ What Delta passengers are entitled to in terms of compensation
▼ + stars: | 2024-07-23 | by ( Marnie Hunter | ) edition.cnn.com time to read: +7 min

And some weary, frustrated passengers were still trying to reconstruct travel plans or abandon them for compensation. Here’s what we know about what they’re entitled to and how passengers can make claims with the airline. What are Delta passengers entitled to? Delta lists a “right to a refund upon request” in a Monday afternoon update on what it’s doing to serve affected customers. Some passengers reported six-hour waits, and many affected passengers had trouble securing food and lodging over the weekend.

Persons: Pete Buttigieg, “, ” Buttigieg, Buttigieg, ”, ” Delta, CNN’s Chris Isidore, Isabel Rosales, Amanda Musa Organizations: CNN, Delta Air Lines, Department of Transportation, Delta, of Transportation, Transportation, Delta’s, Atlanta’s Hartsfield, Jackson, “, ”, USDOT, Baggage Service, Service, Command Locations: Delta, Atlanta

☆ Delta is still melting down. It could last all week
▼ + stars: | 2024-07-23 | by ( Chris Isidore | ) edition.cnn.com time to read: +4 min

Frustrated passengers and crewsThe problems left tens of thousands of frustrated Delta customers stranded and unable to return home. Delta crew members are dealing with similar frustrations. Some Delta crew members also are unable to get hotel rooms and are sleeping at airports. This week, Delta remained in the dark about the whereabouts of its crew members. Delta also declined to comment on these offers to crew members.

Persons: Rahul Samant, ” Samant, Ed Bastian, “, Ed, ”, Delta, Raymond James Organizations: New, New York CNN, Delta Air Lines, Endeavor Air, Delta Connection, Delta, IT, “, CNN Locations: New York, Atlanta, Delta

☆ Delta Cancels More Flights as It Struggles to Recover From Tech Outage
▼ + stars: | 2024-07-22 | by ( Yan Zhuang | More About Yan Zhuang | ) www.nytimes.com time to read: +1 min

Delta Air Lines canceled more than a thousand flights on Sunday, leading Secretary of Transportation Pete Buttigieg to single out the airline as it struggles to recover three days after a global software outage disrupted the aviation industry and grounded flights globally. Delta canceled about 1,300 flights on Sunday, roughly the same number as each of the previous two days, and delayed another 1,600, according to flight tracking website FlightAware. The tech outage on Friday hit airlines especially hard. A flawed update from CrowdStrike, whose software is used around the world, forced Allegiant Air, American Airlines, Spirit Airlines and United Airlines to ground flights, according to the Federal Aviation Administration. It canceled about 1,200 flights each on Friday and Saturday, according to FlightAware, while cancellations for other airlines moderated into the hundreds or dozens.

Persons: Transportation Pete Buttigieg, Buttigieg Organizations: Delta Air Lines, Transportation, Delta, American Airlines, Spirit Airlines, United Airlines, Federal Aviation Administration

☆ More flight cancellations are expected as airlines gradually recover from global tech outage
▼ + stars: | 2024-07-21 | by ( Dalia Faheid | ) edition.cnn.com time to read: +8 min

CNN —Additional flight cancellations are expected through this weekend as airlines gradually recover from a global tech outage that has left thousands of passengers stranded at airports. The outage “has basically turned computers into bricks around the world,” Glenn Gerstell, former general counsel of the US National Security Agency, told CNN Saturday. More than 400 United flights were canceled Saturday, and over 200 flights were canceled Sunday, according to FlightAware.com. “I was supposed to be in California for my mom’s wedding,” Richard Whitfield of Pasco County, Florida, told CNN Saturday. They didn’t tell me – I had no notification, nothing,” Charlotte Yeh told CNN affiliate WFXT on Saturday.

Persons: ” Glenn Gerstell, ” Gerstell, ” CrowdStrike, George Kurtz, ” United, Delta, “, Allegiant, it’s, David Kennedy, “ It’s, ” Kennedy, “ There’s, Pete Buttigieg, ” Buttigieg, Justin Tallis, Villareal, ” Villareal, we’ve, ” Richard Whitfield, Whitfield, Jonathan Shade, Richard, ” Shade, Shade, ”, –, ” Charlotte Yeh, “ We’ve, ” Marc Forbes, WFXT, ” Carol Edwards Organizations: CNN, Microsoft, US National Security Agency, United Airlines, Delta Air, American Airlines, Binary Defense, US Department of Transportation, ”, Gatwick Airport, Getty, Atlanta’s Hartsfield, Jackson International Airport, Delta Air Lines, Boston Logan International, WFXT, Las Locations: Horley, London, California, Pasco County , Florida, Tampa, Atlanta, Tallahassee, Delta, Fort Lauderdale, Ft . Lauderdale, West Palm, Boston, Las Vegas

☆ Delta Changes Uniform Policy After Employees Seen With Palestinian Flag Pins
▼ + stars: | 2024-07-13 | by ( Emmett Lindner | More About Emmett Lindner | ) www.nytimes.com time to read: +1 min

Two Delta Air Lines flight attendants seen in a social media post wearing pins depicting the Palestinian flag caused an online uproar, a rogue response from a Delta employee and a change to the company’s uniform policy. The image, reposted on Wednesday, showed the flight attendants in a plane aisle with small Palestinian flag pins affixed to their uniforms. The post characterized the pins as “Hamas badges.”The post prompted a wave of criticism on social media aimed at the airline. Soon after the images were published, the official Delta account on X responded in solidarity. “On Wednesday, we removed a reply that was not in line with our values,” Delta said on social media.

Persons: “, ”, Delta Organizations: Delta Air Lines, Delta Locations: “

☆ Delta removes an employee, changes its uniform policy after backlash over social media post perceived to be anti-Palestinian
▼ + stars: | 2024-07-12 | by ( Mounira Elsamra | ) edition.cnn.com time to read: +5 min

“We apologize for this error.”On Wednesday, an account on X reposted pictures of two Delta flight attendants wearing Palestinian flag pins on their uniforms. Now imagine getting into a @Delta flight and seeing workers with Hamas badges in the air. What do you do?” the post read, falsely equating the Palestinian flag to the one flown by the militant group. The reply sparked a swift backlash from Delta employees and leaders in Palestinian and Muslim communities. However, effective Monday, the company will only allow US flag pins to be worn, Delta told CNN.

Persons: Delta, “, Azka Mahmood, ”, Mahmood, unionize, Omar Suleiman –, – Organizations: CNN, Delta, Islamic, Palestinian, CAIR, ” Locations: Palestinian, Georgia, Palestine, Ukraine, Israel, U.S

☆ Inflation isn’t keeping Americans from having fun this Memorial Day weekend
▼ + stars: | 2024-05-24 | by ( Alicia Wallace | Krystal Hur | ) edition.cnn.com time to read: +5 min

And this Memorial Day weekend could be a case in point: Travelers are expected to come out in record-setting droves. Three-plus years of high inflation have taken their toll on Americans’ budgets and, especially, their mindsets. Inflation has slowed during the past couple of years, pulling back significantly from its peak of 9.1% in June 2022. Americans, especially lower-income consumers, have pulled back spending at retailers as goods inflation outpaces wage growth. Pandemic-era savings have been spent while sticky inflation and high inflation rates eat into household budgets.

Persons: ” Gus Faucher, Price, ” Faucher, Taylor, it’s, ”, Ed Bastian, Swift, Delta, Taylor Swift’s, That’s, Kathleen Oberg, “, Peter Kern Organizations: New, New York CNN, Transportation Security, TSA, PNC Financial Services, CNN, Consumer, Mickey Consumer, Commerce Department, Disney, Delta Air, ” United Airlines, Mastercard, Institute, Marriott International, Marriott, Expedia Group Locations: New York, United States, Hong Kong, Europe

☆ Americans are shopping less but they’re still spending on flights, hotels and Disneyland
▼ + stars: | 2024-05-09 | by ( Krystal Hur | ) edition.cnn.com time to read: +6 min

New York CNN —Consumers may be fed up with high prices at the store, but they’re still willing to splurge on travel. Other key players in the travel industry have reported a similar trend this earnings season. Americans, especially lower-income consumers, have pulled back spending at retailers as goods inflation outpaces wage growth. They’ve even become frugal with some experience-based spending like dining out, opting instead to eat at home. “We saw a healthy but more normalized market environment for travel globally,” CEO Peter Kern told analysts on May 2.

Persons: they’re, ”, Hugh Johnston, it’s, Ed Bastian, Kathleen Oberg, “, Peter Kern, ” FTX, FTX, Sam Bankman, Fried, Olesya Dmitracova, Read, Tesla, Anna Cooban, André, Elon Musk’s Organizations: CNN Business, Bell, New York CNN, Delta Air, ” United Airlines, Marriott International, Marriott, Disney, Expedia Group, Alameda Research, CNN, RTL Locations: New York, Hong Kong, California, Florida, Alameda, Berlin, Germany, Europe

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