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Top related persons:
Liza Carver - 2 Andrew Kelly - 1 Navya Mittal - 1 Rashmi Aich - 1 Subhranshu - 1 Sameer Manekar - 1 Rashmi - 1
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Dell Australia Bengaluru Manhattan , New York City U.S Round Rock , Texas Australia's
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Dell Technologies - 3 Australian Competition - 3 Consumer Commission - 3 Dell Australia - 3 Monday - 2 Dell - 2 Federal Court - 2 Thomson - 2

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4 mentions found


☆ Australian court fines Dell unit $6.5 mln for misleading customers on discounts
  + stars: | 2023-08-14 | by ( Navya Mittal | ) www.reuters.com   time to read: +1 min
The Dell logo is seen on an item for sale in a store in Manhattan, New York City, U.S., November 24, 2021. REUTERS/Andrew KellyAug 14 (Reuters) - Australia's Federal Court on Monday ordered Dell Technologies Inc's (DELL.N) local unit to pay A$10 million ($6.46 million) in penalties for making misleading representations on its website about discounts for add-on computer monitors. In a legal action brought by the country's competition regulator, Dell Australia was found guilty by the Federal Court in June to have misled customers about the prices or discounts on add-on monitors on its website. "This outcome sends a strong message to businesses that making false representations about prices or inflating discounts is a serious breach of consumer law and will attract substantial penalties," said Liza Carver, commissioner of the Australian Competition and Consumer Commission. ($1 = 1.5480 Australian dollars)Reporting by Navya Mittal in Bengaluru; Editing by Rashmi Aich and Subhranshu SahuOur Standards: The Thomson Reuters Trust Principles.
Persons: Andrew Kelly, Liza Carver, Navya Mittal, Rashmi Aich, Subhranshu Organizations: REUTERS, Monday, Dell Technologies, Dell, Federal Court, Australian Competition, Consumer Commission, Dell Australia, Reuters, Thomson Locations: Manhattan , New York City, U.S, Dell Australia, Bengaluru
☆ Australian court fines Dell unit $6.5 million for misleading customers on discounts
  + stars: | 2023-08-14 | by ( ) www.cnbc.com   time to read: +1 min
A Dell Technologies flag outside the company headquarters in Round Rock, Texas, US, on Monday, Feb. 6, 2023. Australia's Federal Court on Monday ordered Dell Technologies local unit to pay $10 million Australian dollars ($6.46 million) in penalties for making misleading representations on its website about discounts for add-on computer monitors. In a legal action brought by the country's competition regulator, Dell Australia was found guilty by the Federal Court in June to have misled customers about the prices or discounts on add-on monitors on its website. "This outcome sends a strong message to businesses that making false representations about prices or inflating discounts is a serious breach of consumer law and will attract substantial penalties," said Liza Carver, commissioner of the Australian Competition and Consumer Commission. Dell Australia, which sold more than 5,300 add-on monitors with overstated discounts between Aug. 2019 and Dec. 16, 2021, will be working "with impacted customers to provide appropriate refunds plus interest and are taking steps to improve our pricing processes to ensure this sort of error does not happen again," a spokesperson for Dell Australia said in a statement to Reuters.
Persons: Liza Carver Organizations: Dell Technologies, Monday, Dell, Federal Court, Australian Competition, Consumer Commission, Dell Australia Locations: Round Rock , Texas, Australia's, Dell Australia
☆ Dell Australia found guilty of misleading customers on monitor prices, discounts
  + stars: | 2023-06-06 | by ( Industry Insight | How Law Firms Calculate Greenhouse Gas Emissions | Gayatri Joshi | ) www.reuters.com   time to read: +1 min
Companies Dell Technologies Inc FollowJune 6 (Reuters) - Dell Technologies Inc's (DELL.N) Australian unit has been found guilty by the country's Federal Court to have misled customers about the prices or discounts on its add-on monitors on its website, Australia's competition regulator said on Tuesday. When customers chose to buy a personal computer, Dell Australia gave them an option to bundle a compatible monitor at a discounted, or a 'strikethrough' price, suggesting it would be cheaper to buy the monitor in a bundle rather than separately. Consumers paid more than A$2 million ($1.32 million) for add-on monitors between August 2019 and mid-December 2021, the regulator added. Dell Australia, which sold more than 5,300 add-on monitors with overstated discounts during the period, has refunded or agreed to offer compensation to more than 4,250 affected consumers, and has been ordered to offer full or partial refunds to affected customers. ($1 = 1.5122 Australian dollars)Reporting by Sameer Manekar in Bengaluru; Editing by Rashmi AichOur Standards: The Thomson Reuters Trust Principles.
Persons: Sameer Manekar, Rashmi Organizations: Dell Technologies, Dell Australia, Australian Competition, Consumer Commission, Thomson Locations: Bengaluru
☆ Australian watchdog to take Dell to court for alleged misleading cost claims
  + stars: | 2022-11-04 | by ( ) www.reuters.com   time to read: +1 min
Nov 4 (Reuters) - Australia's competition regulator said on Friday it would take the local unit of U.S. computer firm Dell Technologies Inc (DELL.N) to court for allegedly misleading people about the cost of buying add-on monitors. The Australian Competition and Consumer Commission (ACCC) said between August 2019 to Dec. 16, 2021, Dell Australia allegedly made false or misleading representations on its website and the potential savings a customer got when an additional monitor was purchased with a computer. In an emailed statement, Dell said the issue affected about 2,100 customers due to an error in its pricing processes which led to incorrect information being displayed on its website about the pricing and savings associated with certain monitors. The company added that it was actively working to update its systems to prevent the error from re-occurring. Reporting by Jaskiran Singh and Upasana Singh in Bengaluru; Editing by Rashmi AichOur Standards: The Thomson Reuters Trust Principles.
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