“There needs to be transparency on the part of the co-op board and the managing agent as to why there was spotty service throughout the summer,” said Debra J. Guzov, a real estate lawyer in Manhattan.
“If there is a problem, the board has a duty to the shareholders to address that problem.”The managing agent is hired by the co-op’s board of directors and typically assigns an account representative to carry out the co-op’s business at the direction of the board.
Your managing agent should bring in an engineer or reputable heating-and-cooling company to inspect the air-conditioning equipment and identify the problem.
If the board is dissatisfied with the managing agent, it can request a different account representative for the building or even terminate the managing agent’s contract and hire another company.
“Finding the right managing agent and assigned property manager is always a challenge,” said Ronald H. Gitter, a real estate lawyer who focuses on co-ops and condominiums.
Persons:
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Locations:
Manhattan