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The airline announced a “first-of-its-kind partnership” with Shake Shack to serve the chain’s cheeseburgers in first class on long-distance domestic flights beginning December 1 on flights out of Delta’s hub in Boston and expanding to other cities throughout 2025. For example, Alaska Airlines created a hot coffee that tastes better in the skies, while United Airlines added cold brew coffee from Illy. Delta has served a generic cheeseburger in first class over the past few years to mostly positive reviews online. And it’s not the first airline to partner with a burger chain — United Airlines once served McDonald’s Happy Meals in the 1990s. The partnership between Delta and Shake Shack marks an expansion of the airline’s relationship with celebrated chef Danny Meyer, who founded the burger brand in 2004.
Persons: we’re, , Stephanie Laster, Danny Meyer Organizations: New, New York CNN — Delta Air Lines, Alaska Airlines, United, Delta, CNN, Airlines, Square Hospitality Locations: New York, Boston, United Airlines, Illy, Delta
My goal is to bring Shake Shack to the world," Lynch said. "I don't think there is a competitor for Shake Shack. We talk about ourselves as being a part of the fine casual movement; leading the fine casual movement." Nearing ten years on the market, Shake Shack started business in New York City as part of Danny Meyer's restaurant empire. "Now's our opportunity to leverage all of that and start opening up new markets and bringing Shake Shack to a lot more countries."
Persons: CNBC's Jim Cramer, Shake, Rob Lynch, " Lynch, Shack, Danny Meyer's, Meyer, Lynch Organizations: Shake Shack, Shake, Square Cafe, Michelin, Gramercy, Wednesday Locations: New York City, New York, California, JFK, LaGuardia, Newark, East, Asia, Europe
He then looked at the diverging fortunes of those restaurants that went on to receive a Michelin star — a signifier of excellence in the industry. By 2019, Sands found that restaurants given a Michelin star were more likely to shutter. The publicity created around an award such as a Michelin star drives interest. But he pointed out that even if they ultimately failed, the Michelin restaurants that closed in Sands' research generally had a pretty good run. In many ways, "what to do about growth" is a classic question in any business, including restaurants and hospitality.
Persons: Daniel Sands, Sands, Darren Tristano, Joe Carroll, Anselm, haven't, Carroll doesn't, Danny Meyer, Ryan Sutton, It's, John Gordon, Carroll, Semilla, Emily Stewart Organizations: University College London's School of Management, Michelin, The New York Times, New York Times, New, Square, LO Times, Business Locations: York, New York, Brooklyn, Sands, San Diego, , New York, Philadelphia, Manhattan
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailRestaurant demand is 'better than ever', says Shake Shack founder Danny MeyerRob Lynch, Shake Shack CEO, and Danny Meyer, Union Square Hospitality Group founder, join 'Money Movers' to discuss overall restaurant demand, why earlier reservations are doing better, and much more.
Persons: Danny Meyer Rob Lynch, Shake, Danny Meyer Organizations: Shake Shack, Square Hospitality Group
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailWatch CNBC's full interview with Shake Shack CEO Rob Lynch and Union Square's Danny MeyerRob Lynch, Shake Shack CEO, and Danny Meyer, Union Square Hospitality Group founder, join 'Money Movers' to discuss overall restaurant demand, why earlier reservations are doing better, and much more.
Persons: Rob Lynch, Danny Meyer Rob Lynch, Shake, Danny Meyer Organizations: Shake Shack, Union, Square Hospitality Group
After several layoffs, Emma Sadler decided to go all-in on her side hustle: custom pet portraits. She took a pay cut, but doesn't have to worry about layoffs and enjoys more freedom with her days. AdvertisementEmma Sadler was working in hospitality in early 2020 when the Covid pandemic first swept the nation. "I really wanted another outlet where I could make something physical and not just something digital." I don't want to really pay myself right now if I can avoid it."
Persons: Emma Sadler, Taleology, , Danny Meyer, Sadler, I'd, she'd, I've, couldn't, it's Organizations: Service, BI Locations: New York City, Brooklyn, New York, Taleology
When Shake Shack founder Danny Meyer interviews job applicants, he likes to ask a couple of his favorite questions. "It gives me a chance to actually see the person and see how they see themselves." Meyer's other favorite job interview question, he said: Tell me about something that happened in your life, before you turned 12, that you think had more of an impact on you today than anything else. "The point is that whatever that story is, you then get a chance to talk about how did it change who you are today," he said. "I'm looking for honesty, vulnerability, willingness to grow, looking maybe for a little growth mindset."
Persons: Danny Meyer, Adam Grant, Meyer, who's Organizations: Shake, Wharton School, University of Pennsylvania, New, Square Hospitality Locations: New York
That led Meyer to take a lesson with a golf pro on an indoor simulator, an experience that eventually led him and his investment firm, Enlighted Hospitality Investments, to make a $20 million minority investment in Five Iron Golf, an indoor golf and entertainment company. Five Iron Golf, founded in 2017, has grown as it has looked to appeal to several types of golfers, according to CEO Jared Solomon. "The core of Five Iron Golf is to be the best place for the serious golfer as well as the entertainment-type person," Solomon said. But the amount of people who are only playing golf on courses is decreasing, down 9% from the previous year. In fact, there are more players now playing at golf entertainment venues like Topgolf , standalone driving ranges, and businesses like Five Iron Golf with simulator and screen golf setups than there are players playing on a course, according to the NGF data.
Persons: Danny Meyer, hasn't, Meyer, we've, Jared Solomon, Solomon Organizations: Shake, Enlighted Hospitality Investments, National Golf Foundation Locations: U.S
Panera Bread has confidentially filed to go public again, the Financial Times reported. The restaurant chain, known for its soups, sandwiches and bagels, has been signaling for months that it's looking to go public through an initial public offering. In May, Panera announced a CEO transition and said the leadership changes were "in preparation for its eventual IPO" — amid a two-year IPO drought that ended in the fall. Mediterranean restaurant chain Cava , whose chair is Panera founder Ron Shaich, was among the trickle of companies that went public this year. JAB also tried to take Panera public again that year.
Persons: Panera, Ron Shaich, Panera isn't, Shein confidentially, Skims, Danny Meyer's Organizations: Financial Times, Investors, Bloomberg, CNBC, Yum Brands, Panera's, Financial, CNBC PRO Locations: Cava, Rye
Panera Bread founder Ron Shaich led a public company for more than two decades, but that doesn't mean he's a fan of initial public offerings or Wall Street. Ironically, Panera Bread is mulling an IPO, but Shaich, who is no longer involved with the chain, directs his advice toward founders. Even as Au Bon Pain bought St. Louis Bread Company, renamed it Panera Bread and then shed Au Bon Pain to focus on Panera's growth, Shaich's company was publicly traded. "The reality is for 90% of the CEOs that take a company public, they live to regret it," Shaich told CNBC. "Cava is a company that will succeed as a public company.
Persons: Ron Shaich, Shaich, Cookie, Bon Pain, Louis, Cava, Brett Schulman, Sweetgreen hasn't, Panera, Danny Meyer's Organizations: III Holdings, Louis Bread Company, CNBC, Wall Street Locations: Cava
Chip City has a goal to open 40 locations by the end of the year. The cookie chain is known for its unique and seasonal flavors. Then in 2022, Shake Shack founder Danny Meyer and his investment firm, Enlightened Hospitality Investments, poured $10 million in Chip City to help the company open more locations. Crumbl is much larger in comparison, with 800 store locations, though Chip is showing that perhaps slow and steady wins the race. I visited the Astoria, Queens, flagship store to see why the cookie chain is so popular.
Persons: Chip City, , Peter Phillips, Teddy Gailas, Phillips, Danny Meyer, Meyer, Chip Organizations: Service, Food Institute, Shake Shack, Enlightened Hospitality Investments, Nation's, Astoria , Locations: Astoria , Queens, Miami Beach , Florida, Fairfield , Connecticut, Chip City, New York City, Long, New Jersey, Connecticut, Astoria
Since the pandemic, fast-food workers have fled the sector, leaving restaurant chains struggling to find help. But how have fast-food general managers, whose duties range from dealing with fussy customers to inventory management, fared over the years? "While Taco Bell Corporate cannot mandate salaries and wages of franchisees, we offer competitive pay rates and encourage franchisees to do the same," Taco Bell said. The chain said 54% of Taco Bell general managers started as restaurant-level workers. Taco Bell President and Chief Operating Officer Mike Grams began his career as an assistant general manager in Detroit, Michigan.
Persons: , That's, Taco Bell, Burger, Lynsi Snyder, Nancy Luna, Snyder, Harry, Esther Snyder, Matt Marton, Taco, Mike Grams, Chipotle, Scott Boatwright, Edison Graff, Danny Meyer, Angela Campbell, Campbell, Nordstrom, Jersey Mike's, Sweetgreen, John Wooden Organizations: Service, Bureau of Labor Statistics, Taco Bell, Bell, Taco Bell President, LinkedIn, Shake, GMs, The, Shack, Jersey Mike's, Restaurant Business, UCLA Locations: McDonald's, Irvine , California, Taco, Detroit , Michigan, Chipotle, Newport Beach , California, Canada, France, Germany, Las Vegas , Nevada, Las Vegas, Campbell, The New York, Jersey, Charlotte , North Carolina, Charlotte, Seattle, Arlington , Virginia
AI tools are enabling some restaurants to get a jump on what customers want — and when. AdvertisementAdvertisementLittle Caesars, Darden Restaurants, and Jack in the Box are each tapping into troves of sales data. "If you forecast your traffic better, you order better, you receive better, you schedule better," Cardenas said. AdvertisementAdvertisementService is also better, Klopfenstein said, since the AI tools enable Little Caesars to hire more easily and train new employees more quickly — a big lift in a tight labor market. If tech isn't easy to use, customers won't come back, Anita Klopfenstein, Little Caesars' chief information officer, said.
Persons: , Jack, Anita Klopfenstein, Danny Meyer, Ricardo Cardenas, Cardenas, Klopfenstein, Mike Glinski, Darin Harris, Harris, they're Organizations: Service, Darden, Little Caesars, Olive Garden, LongHorn, Caesars, Microsoft
After a months-long public campaign that began shortly after Mayor Brandon Johnson (right) took office in May, advocates reached a deal with restaurant industry lobbyists to phase out the tipped-minimum wage over five years. "The closest pending victory is in Chicago," said Saru Jayaraman, founder and president of the advocacy group One Fair Wage. Three-fourths said they would reduce the number of tipped workers on their payroll, and nearly half said the cuts would be significant. The $9.48 an hour wage most workers got cost the restaurant $5,449.61, he said, a fraction of the $17,198 in tips workers earned. That's one reason why the restaurant industry engaged in a kind of bidding war against itself, to find a compromise solution that politicians like Alderman Carlos Ramirez Rosa, Johnson's floor manager in the City Council, would buy.
Persons: Brandon Johnson, Scott Weiner, Covid, Hornick, Danny Meyer, Meyer, Chicago –, Saru Jayaraman, Michael Hornick hasn't, Callahan, That's, Weiner, Rick Rick Bayless, Topolobampo, Bayless, He's, , We've, We're, Johnson —, Democratic Socialist Alliance —, Alderman Carlos Ramirez Rosa, Sam Toia, Rosa Organizations: U.S . Department of Labor, Chicago, Illinois Restaurant Association, City Council, Chicago's, Wrigley, Farm, Frontera Grill, Michelin, Covid, Bar, Frontera, Frontera Group, Democratic Socialist Alliance, Chicago Sun, Times, Times , Illinois Restaurant, CNBC, Sun Locations: downtown, Chicago, York, Covid, Lakeview, Evanston, Frontera, Johnson's, City, Times ,
The 6 p.m. reservation is now the "most prized table" in New York, per restaurateur Danny Meyer. Meyer offered three theories for the change, including the social isolation of remote work. Get the inside scoop on today’s biggest stories in business, from Wall Street to Silicon Valley — delivered daily. "When did a 6:00 dinner reservation become the new 8:00, most prized table of the night — and will it last?" celebrated restaurateur Danny Meyer asked in a Wednesday post on X, the social media network formerly known as Twitter.
Persons: Danny Meyer, Meyer, Steve Hafner, It's, Roni Mazumdar Organizations: Shake, Service, Twitter, New York Times Magazine, Wall, Square Hospitality, Gramercy Locations: New York, Wall, Silicon
Mingrone pays her kitchen staff between $20-25 an hour, well above minimum wage. Comparatively, her front of house staff — servers and bartenders — make the state’s tipped minimum wage of $6.38 an hour. Eight states have abolished their tipped minimum wage. One Fair Wage, the group leading the movement, wants businesses to be required to pay employees the state’s minimum wage, plus tips. The federal tipped minimum wage is $2.13 an hour and has been frozen there since 1991 — and many states default to that.
Persons: , Carly Cullen, ” Cullen, Emily Mingrone, aren’t, Mingrone, , I’ve, Danny Meyer, , pushback, Sean Kennedy, Destiny Fox, Georgetti’s, Coco Pazzo —, She’s, Fox Organizations: New, New York CNN, Purdue University, Temple University, Co, Square Hospitality, Nation Restaurant Association, National Restaurant Association Locations: New York, New Haven , Connecticut, State, Chicago
CNN —Prominent restaurateur and Shake Shack founder Danny Meyer announced he will be closing two New York City restaurants located in a hotel which has been repurposed as a shelter for the city’s growing migrant population. Meyer’s Union Square Hospitality Group said in a statement they “admire and respect Redbury’s decision,” and that Meyer has previously advocated for expedited work permits for asylum-seekers. The nationally known ones include Gramercy Tavern and Union Square Cafe. In March 2020, Meyer closed all of his 19 restaurants in New York. Currently, the Union Square Hospitality Group said the two restaurants it is closing are looking for a new location and for job placements for employees affected by the closures.
Persons: Danny Meyer, Eric Adams, , Communications Fabien Levy, Meyer, USHG, ” USHG, Mayor Adams, Organizations: CNN, Shake Shack, New, Communications, Meyer’s, Square Hospitality, Gramercy Tavern, Square, NYSE, Square Hospitality Group Locations: New York City, Marta, York, New York
Shake Shack says it expects to have self-service ordering kiosks in all of its restaurants by the end of Q3. Shake Shack first began experimenting with kiosks in 2017 when it debuted its first kiosk-only store in New York City. Kiosks encourage premium drink ordersAt Shack Shack, Garutti and Fogerty said kiosks have boosted profits in other ways beyond labor. Kiosks are also helping Shake Shack stores to enhance hospitality, a core mission among all Meyer-founded restaurants. For about a year, Fogerty said Shake Shack workers in some stores have been redeployed to run food to tables instead of having customers respond to buzzers.
Persons: Danny Meyer, Randy Garutti, Katie Fogerty, that's, Brandon Barton, Barton, Jessica Tyler, Taco Bell, Shack, Garutti, Fogerty, Meyer, we've Organizations: Service, New York City, Business, Taco, QSR, Shack, Labor Locations: Wall, Silicon, New York City
Shake Shack's founder told CNBC that customers shouldn't feel obligated to tip on takeout orders. Last year, Shake Shack added the option to tip at all its locations. More restaurants are prompting customers to tip during payment, causing confusion and frustration. Meyer said customers shouldn't feel obliged to tip when ordering takeout or coffee from a restaurant. Meyer founded Union Square Hospitality Group, and while the group doesn't oversee Shake Shack, it does manage many restaurants in New York City.
Persons: Shack, Danny Meyer, Meyer, Joe Biden Organizations: CNBC, Service, Square Hospitality Group, US Department of Labor Locations: Wall, Silicon, New York City
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailRestaurateur Danny Meyer explains why he ended the no-tipping policy at his restaurantsDanny Meyer, Union Square Hospitality Group founder and executive chairman and founder and chairman of Shake Shack, joins 'Squawk Box' to discuss the state of the restaurant industry, tipping culture, and more.
Persons: Danny Meyer Organizations: Square Hospitality Group, Shake
Restaurateur Danny Meyer doesn't think customers need to tip when they pick up takeout or buy coffee. Meyer founded Shake Shack and serves as chair of its board. He also founded Union Square Hospitality Group, which mostly operates full-service restaurants. The company's eateries include Union Square Cafe, Gramercy Tavern and fast-casual chain Daily Provisions. As more businesses adopt Square's and Toast's point-of-sale systems, customers are getting more used to being prompted to tip as they pay.
Persons: Danny Meyer, Meyer Organizations: Shake, Square Hospitality, Gramercy Tavern
A flagship location for Frenchette Bakery will open in the Whitney Museum of American Art, replacing the Danny Meyer restaurant Untitled, which closed at the start of the pandemic. In a statement, the museum said it was “reimagining its food and beverage program” for its ground-floor restaurant space. Riad Nasr and Lee Hanson, who own the restaurants Frenchette and Le Rock, opened their first Frenchette Bakery in TriBeCa in 2020, taking over the former Arcade Bakery. Since then, Frenchette Bakery has turned out breads, viennoiserie, sandwiches and pizzettes. The menu at the Whitney location will include both sweet and savory fare, breakfast, lunch, takeaway food and assorted beverages.
Persons: Danny Meyer, Riad Nasr, Lee Hanson, Whitney Organizations: Whitney Museum of American, Whitney Locations: TriBeCa, meatpacking
Business: Shake Shack owns, operates and licenses Shake Shack restaurants, which offer hamburgers, chicken, hot dogs, crinkle-cut fries, shakes, frozen custard, beer, wine and other products. Shake Shack entered a cooperation agreement with Engaged. Over the past 20 years, he and his team have developed one of the greatest casual hamburger chain restaurants in the country, Shake Shack. They took Shake Shack public in 2015 with 63 restaurants and have expanded to 436 restaurants in eight years. As a public company, Shake Shack has significantly underperformed both the market and its peers.
Customers patronize an open Panera Bread location in the Walt Whitman Mall on March 26, 2020 in Huntington Station, New York. JAB Holding, the investment arm of the Reimann family, bought Panera Bread in 2017 for $7.5 billion, taking it private. In the press release, Panera Brands said the leadership changes are "in preparation for its eventual IPO." Panera Bread, the largest chain in the portfolio, has long been known as a technology leader in the restaurant industry. Panera Bread has also been testing A.I.
Certain credit cardholders and frequent bookers are now the top of lists when it comes to booking restaurant reservations. SevenRooms says it shares data with restaurant clients to identify big spenders and offer premium reservations. Members of Resy's Global Access Dining program have access to exclusive reservations at popular restaurants around the world. Through partnerships with both SevenRooms and Resy's Global Dining Access program, Amex holders have special tables set aside for them. Whether that fish is a walk-in or from the Global Dining Access program," he said.
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