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Meta appeals Kenyan court's decision it can be sued in Kenya
  + stars: | 2023-02-21 | by ( ) www.reuters.com   time to read: +1 min
NAIROBI, Feb 21 (Reuters) - Facebook parent company Meta (META.O) has filed an appeal in Kenya challenging a ruling that said the company could be sued in the East African country even though it has no official presence there. A Kenyan labour court earlier this month ruled that Meta could be sued in the country after a former content moderator filed a lawsuit alleging poor working conditions. In the appeal, seen by Reuters on Tuesday, the U.S. company disputed the court's finding that Kenyan courts had jurisdiction over Meta. Meta outsourced its content moderation work via Sama, a U.S.-headquartered company with operations in Kenya. The lawsuit was filed by former content moderator Daniel Motaung on behalf of a group of former Sama employees.
REUTERS/Stringer/File PhotoNAIROBI, Feb 6 (Reuters) - A labour court in Kenya ruled on Monday that Meta (META.O), the parent company of Facebook, can be sued in the East African country after a former content moderator filed a lawsuit against it alleging poor working conditions. The lawsuit was filed by one person on behalf of a group and was also filed against Meta's local outsourcing company Sama. The decision from Kenya's employment and labour relations court could have implications for how Meta works with content moderators globally. The U.S. company works with thousands of moderators around the world, tasked with reviewing graphic content posted on its platform. Meta is also facing another lawsuit in Kenya.
One former Majorel advisor estimated that 1,400 content moderators work just on the firm's TikTok contract across Morocco. While targets and goals varied between teams, six moderators told Insider that their goals were difficult to meet. A spokesperson for Majorel told Insider these targets were guidance and not individual targets. While Majorel told Insider that moderators have access to harm-mitigation tools, such as grayscale features, all of the moderators Insider spoke with said they didn't have access to any such feature. Five other Majorel moderators also said the company's wellness counselors weren't enough to help them with the pressures of the role.
Daniel Motaung was a Facebook graphic content moderator from South Africa who worked through an outsourcing company Sama. I was quickly on the journey of a lifetime to work as a Facebook content moderator in Nairobi, Kenya. We're trying to make Facebook safer — at the expense of our mental healthThe job of content moderators is to try to make Facebook safe for everyone who uses it. While better, this does little to improve our actual living conditions. Mark Zuckerberg, Facebook, Sama, and other profiteering capitalists in this industry will not be absolved by history.
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