JPMorgan is testing a generative AI "copilot" within its private bank, a move that is already saving advisors a couple of hours a day.
AdvertisementHow Donnelly's team drives innovation in the private bankJPMorgan's private bank caters to clients with at least $10 million in assets.
The unit's $974 billion in assets are managed by just over 3,500 client advisors.
When the CEO of JPM's private bank tapped an advisor with little to no technical experience to lead digital product for his division, it was intentional.
He didn't "want the individuals that are deciding the advisor experience and client experience not to sit amongst the front-office users," she said.
Persons:
Karen Donnelly, Donnelly, Morgan Stanley, Mary Erdoes, Dan Pinto's, JPMorgan's, She's, aren't, David Frame, —, Donnelly doesn't, gunning
Organizations:
Service, JPMorgan, Business, Advisors, ChatGPT