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First, the ride-hailing pay calculations used by researchers, drivers, and companies can vary considerably — some don't fully account for the expenses and hours that impact a driver's profits. Second, drivers' pay can fluctuate based on how often they drive, their vehicle's expenses, and how well their customers tip. Aaron Lavender, a 36-year-old full-time Uber and Lyft driver in Colorado, previously told Insider that tips make up 10% to 20% of his income. AdvertisementAdvertisementMinimum wage laws could help clarify drivers' payThe uncertainty of drivers' pay doesn't seem to have stopped Americans from giving ride-hailing gigs a shot. The number of Uber drivers hit a record-high 5 million in 2022, with more than 70% of new drivers citing inflation as a reason they joined the platform, the company reported.
Persons: Uber, , Lyft, Jeff Hoenig Jeff Hoenig Uber, Gabe Ets, Jeff Hoenig, Smith, Wesley Johnson, Aaron Lavender Aaron Lavender, Dallas Uber, Aaron Lavender, Nathaniel Hudson, Hartman, he's Organizations: Service, Drivers, Demand, Tesla Motors Locations: Oakland , California, South Carolina, Silicon, Mountain View , California, San Francisco, Dallas, Colorado, Portland, New York City, Seattle, California
Drivers told Insider riders should tip and that Uber was partly to blame for low tips. Insider spoke with several ride-hailing and delivery drivers, each of whom pushed back on many of the arguments made by the commenters on the Times story. Chris, a 28-year-old Uber Eats driver in upstate New York, said: "Uber has successfully convinced customers that drivers get paid way more than we do." In-app tipping wasn't even an option for Uber riders until 2017, roughly five years after Lyft rolled out the feature. He said he always tipped at least 20% whenever he took an Uber, Lyft, or cab.
Ben and other drivers have some theories about why riders aren't as generous as they used to be. Ben, a full-time Uber and Uber Eats driver for five years, said he'd worked as many as 90 hours in one week to make ends meet. Last year, Ben earned roughly $77,000 pretax driving for Uber and Uber Eats. Sergio AvedianUltimately, Avedian said Uber riders' tipping habits today could be traced to the company's decisions several years ago. In-app tipping wasn't even an option for Uber riders until 2017, despite drivers pushing for it for years.
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