Bank of America made at least $80 million by repeatedly charging customers a $35 fee, the CFPB said.
The bank would sometimes push the fee multiple times on the same transaction, per the CFPB.
"Over a period of multiple years, Bank of America generated substantial additional revenue by illegally charging multiple $35 fees."
The regulator ordered the bank to refund customers $80.4 million, and to pay a $120 million total fine.
In May 2022, the bank was also made to pay $10 million in civil penalties for unlawfully garnishing its customers' wages.
Persons:
It's, Rohit Chopra, William Haldin, Haldin
Organizations:
of America, Service, Bank of America, Consumer Finance Protection, Bank of
Locations:
Wall, Silicon