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☆ Tesla faces California class action on its EV range claims
  + stars: | 2023-08-03 | by ( Law Firm Clifford Chance Posts Increased Revenue | Stalled Profits | Sara Merken | ) www.reuters.com   time to read: +3 min
The directive to present the optimistic range estimates came from Tesla CEO Elon Musk, this person said. The lawsuit's three plaintiffs cite occasions when their Teslas didn't achieve close to their advertised ranges and said they had complained to the company without success. The lawsuit states: "Had Tesla honestly advertised its electric vehicle ranges, consumers either would not have purchased Tesla model vehicles, or else would have paid substantially less for them." The complaint seeks class-action status to represent "all persons in California who purchased a new Tesla Model 3, Model S, Model Y, and Model X vehicle." A California Tesla owner also filed a proposed consumer class action in April after Reuters reported that Tesla employees had shared on an internal messaging system sensitive images and videos captured by cars' cameras.
Persons: Pascal, Tesla, Elon Musk, Adam A, Edwards, Coleman Bryson Phillips Grossman, James Porter, Hyunjoo Jin, Mike Scarcella, Steve Stecklow, Kevin Krolicki, Edwina Gibbs Organizations: REUTERS, Wednesday, Northern, Northern District of, Reuters, Tesla, California Tesla, Thomson Locations: Chateauvillain, France, California, U.S, Northern District, Northern District of California, Nevada, Petaluma , California
☆ Olaplex customers just filed a lawsuit alleging hair loss. See how other consumer suits have played out.
  + stars: | 2023-02-10 | by ( Sindhu Sundar | ) www.businessinsider.com   time to read: +8 min
Olaplex has been sued by customers who alleged its products damaged their hair and scalp. Companies like Thinx, P&G, and Unilever have set aside millions of dollars to settle consumer suits. The suit's allegations follow a pattern familiar in other consumer lawsuits, which have also targeted companies' advertising and the ingredients in their products. In that case, customers said Devacurl's curly hair products contained ingredients that released formaldehyde and caused skin irritation, and said the company had quietly changed ingredients and formed a committee to handle negative publicity. Devacurl has said on its settlement website that it "vigorously denies" claims of health problems like hair loss and scalp problems.
☆ Why buzzy cases like the $5 million Thinx settlement don't often result in customers getting much money back
  + stars: | 2023-01-27 | by ( Sindhu Sundar | ) www.businessinsider.com   time to read: +8 min
Thinx customers can now seek recoveries as part of a settlement by the period underwear brand. The news may have some customers wondering: Can I, too, recoup money spent on a product that let me down? Instead, these cases — which can take years — may recoup only a portion of customers' spending on the products in question. The Thinx settlement includes a $4 million pot to pay customers and legal fees, and as much as another $1 million for any required "valid claims," according to the settlement. Unilever agreed to the settlement while "denying wrongdoing of any nature and without admitting liability," according to the settlement agreement.
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