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Chicago's Orange Line "L" train offers an inexpensive yet stunning city tour. The line starts at Midway Airport and goes past popular spots such as the Willis Tower. AdvertisementThough most locals use Chicago's Orange Line to commute to work or Chicago Midway Airport, I think it has so much more to offer visitors and residents alike. As part of Chicago's CTA public-transportation system, the "L" train, or elevated train, only costs $2.50 a ride. It's been 20 years since my first ride on the Orange Line, but a sense of pride and amazement still fills me every time I board the train.
Persons: Willis, Roosevelt, Organizations: Airport, Quincy, Service, Chicago Midway Airport, Chicago's CTA, Business Locations: Chicago's, It's
Fixes to the Southwest Airlines' crew scheduling system that failed spectacularly during the service meltdown in December will be live "tomorrow," said Andrew Watterson, Southwest's chief operating officer, during a Senate Commerce Committee hearing on Thursday. "With regard to this event, our crew scheduling system had a particular fault," Watterson said. "Tomorrow, the fix will go in, it will be live on our production system. But Watterson cautioned the scheduling system was not the only thing that failed and caused the problems. "We believe our winter operations resiliency was the root cause, and that will take longer to address," he said.
New York CNN —Southwest Airlines’ customers are furious about the company’s Christmas week service meltdown. Southwest said that it lost about $350 million in ticket sales for January and February because people have avoided bookings on the airline. No wonder: the holidays are perhaps the worst time of the year to strand customers. One group that has clearly not forgiven Southwest as of yet is airline investors. Southwest (LUV) shares closed Tuesday down only 1% from where they closed December 19, the day before the meltdown started.
Why Southwest is still melting down
  + stars: | 2022-12-29 | by ( David Goldman | ) edition.cnn.com   time to read: +6 min
Still, Southwest canceled another 2,300 flights today, long after its rivals had resumed normal service. Here’s why is Southwest taking so long to get its operations back on track: Southwest got unlucky with the location of the storm and its timing. And outdated scheduling technology left Southwest scrambling to match crew with planes. Bad luckThe storm hit Chicago and Denver hard, where Southwest has two of its biggest hubs – Chicago Midway airport and Denver International airport. Although Southwest says it was fully staffed for the holiday weekend, illness makes adjusting to increased system stress difficult.
Why Southwest is melting down
  + stars: | 2022-12-27 | by ( David Goldman | ) edition.cnn.com   time to read: +6 min
By Monday, air travel was more or less back to normal – unless you booked your holiday travel with Southwest Airlines. More than 90% of Tuesday’s US flight cancellations are Southwest, according to flight tracking website FlightAware. Southwest warned that it would continue canceling flights until it could get its operations back on track. Similar to this month’s service mayhem, Southwest fared far worse than its competitors last October. While Southwest canceled hundreds of flights in the days following the peak of October’s disruption, competitors quickly returned to normal service.
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