Man sits on a sofa in his living room and uses a credit card to pay online.
Stefanikolic | E+ | Getty ImagesFriendly fraud is a broad termCredit card experts say identifying friendly fraud can be difficult.
"We look at the number of accounts, number of disputes, number of overturned disputes, number of closed accounts.
Looking at Socure's research, $89 billion of the $100 billion attributed to this type of fraud is lost by merchants.
The remainder comes from credit card fraud loss ($18 billion) and the dispute resolution from the top 15 U.S. banks.
Persons:
Robert Painter, Chi Chi Wu, That's, Wu, Johnny Ayers, Ayers, Domenic Cirone
Organizations:
Getty, National Consumer Law, Merchant Risk Council
Locations:
U.S