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Top related persons:
Ed Bastian - 3 Delta - 3 Satya Nadella - 3 Bastian - 3 CrowdStrike - 3 Mark Cheffo - 2 David Boies - 2 Boies Schiller - 2
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Microsoft - 3 Delta - 3 IBM - 3 Delta Air Lines - 2 Web Services - 1 Microsoft Windows - 1 New - 1 New York CNN - 1

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3 mentions found


☆ Microsoft fires back at Delta after massive outage, says airline declined 'repeated' offers for help
  + stars: | 2024-08-06 | by ( Leslie Josephs Jordan Novet | Leslie Josephs | Jordan Novet | ) www.cnbc.com   time to read: +3 min
Mark Cheffo, a Dechert partner representing Microsoft, sent a letter Tuesday to attorney David Boies of Boies Schiller Flexner. Boies represents Delta and had sent letters on behalf of the airline to CrowdStrike and Microsoft. Cheffo wrote in his response that Microsoft empathizes with Delta and its customers on the impact of the CrowdStrike incident. Cheffo wrote that Microsoft offered to help Delta for free. Cheffo described a letter on July 22, from Microsoft to a Delta employee, offering help.
Persons: Ed Bastian, CNBC's, Mark Cheffo, David Boies, Boies Schiller, Boies, Hossein Nowbar, Cheffo, Delta, Satya Nadella, Bastian, CrowdStrike, George Kurtz Organizations: Microsoft, Delta Air Lines, Delta, IBM, Web Services Locations: Boies, Delta, Atlanta
☆ Microsoft Says Delta Was Largely Responsible for Flight Cancellations
  + stars: | 2024-08-06 | by ( Niraj Chokshi | More About Niraj Chokshi | ) www.nytimes.com   time to read: +1 min
Most carriers bounced back relatively quickly, but Delta struggled for days, ultimately canceling about 5,000 flights over four days, or more than a third of its schedule. Last week, he told employees that he had hired Mr. Boies’s firm, Boies Schiller Flexner, to pursue legal claims against Microsoft and CrowdStrike, which also rebutted Delta’s claims this week. Microsoft repeated that offer over five days, from July 19 to July 23, but was turned down each time, it said. (In its letter, CrowdStrike said Delta had rejected or ignored its offers for help, too.) It also accused Delta of using outdated information technology.
Persons: Ed Bastian, Boies’s, Boies Schiller, Delta’s, Cheffo, Satya Nadella, Bastian, CrowdStrike, Delta Organizations: Microsoft Windows, Delta, Microsoft, IBM Locations: Delta
☆ Microsoft lashes out at Delta: Your ancient tech caused the service meltdown
  + stars: | 2024-08-06 | by ( Ramishah Maruf | ) edition.cnn.com   time to read: +6 min
Microsoft also claimed Delta turned down help after the CrowdStrike bug led to “blue screens of death” on Windows devices. Microsoft, CrowdStrike and Delta have been in a war of words since the airline hired a high-profile attorney to seek compensation from Microsoft and CrowdStrike. Delta CEO Ed Bastian lashed out at CrowdStrike in a CNBC interview last week and said the computer problems cost Delta $500 million. While other airlines were quick to resume normal operations after the CrowdStrike outage, Delta was forced to cancel about 30% of its schedule over those five days, leaving an estimated half-million passengers stranded. Free consulting advice to help us,” said the Delta CEO in an interview on CNBC.
Persons: cancelations, Delta, Ed Bastian, CrowdStrike, Mark Cheffo, “, ”, Satya Nadella, Bastian, you’ve, ” Bastian, David Boies, George Kurtz, Michael Carlinsky, —, CNN’s Chris Isidore Organizations: New, New York CNN, Microsoft, Delta Air Lines, CNBC, Delta, IBM, CNN, CrowdStrike Locations: New York, CrowdStrike, Delta
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