ChatGPT usage recently fell. If that's the reason, it's a bad sign for OpenAI and AI-powered chatbots. ChatGPT usage has fallen. Churn rates, which measure the percentage of users who stop engaging with a service, have also spiked into the 20% range for ChatGPT, according to Bernstein Research. "This idea that if the ChatGPT drop-off is due to students on summer break, that implies a narrower audience and fewer use cases."

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Persons: ChatGPT Bernstein, ChatGPT, Mark Shmulik, Bernstein, Shmulik, It's, chatbots, OpenAI, Garry Tan Organizations: Morning, Bernstein Research, ChatGPT Bernstein Research, Microsoft, Enterprise, insider.com Locations: OpenAI, Silicon Valley