A particular type of retail fraud soars during the summer season.
Scot Case, executive director of the Center for Retail Sustainability at the National Retail Federation, said wardrobing can drive up costs and waste for retailers if the product can no longer be resold.
"As companies build and integrate take back programs to repair and resell used items, returns take on a new role, fueling a new circular market."
The average value of a returned item for Optoro's customers is $85.
The highest item value reported as returned in the survey was $200.
Persons:
Amena Ali, Optoro, Ali, TJ Maxx, coverup, Scot Case, Stephen Lamar, Lamar, Stephen Lamar's
Organizations:
CNBC, Center for Retail Sustainability, National Retail Federation, Eagle Outfitters, American Apparel and Footwear Association
Locations:
recommerce