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Dado Ruvic - 2 Intesa - 2 Giorgia Meloni - 2 Carlo Messina's - 2 Intesa Sanpaolo - 1 Paolo - 1 Letizia - 1 Giuseppe Fonte - 1
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☆ Intesa Sanpaolo gives clients more time to opt out of digital shift
  + stars: | 2023-11-13 | by ( ) www.reuters.com   time to read: +1 min
Intesa Sanpaolo bank logo is seen displayed in this illustration taken, May 3, 2022. REUTERS/Dado Ruvic/Illustration/File Photo Acquire Licensing RightsROME, Nov 13 (Reuters) - Italy's biggest bank Intesa Sanpaolo (ISP.MI) reopened the deadline for thousands of its customers to opt out of switching to its digital lender Isybank, a document showed, following protests from consumer associations and ruling lawmakers. The complaints prompted Italy's central bank as well as the antitrust authority to look into the way the lender was shifting the clients to the app-based unit. In a note sent to customers on Monday and seen by Reuters, the bank wrote that anyone wanting to remain with Intesa Sanpaolo had until the end of February to say so. The competition watchdog took aim at how Intesa informed account holders of the move, adding it had received more than 2,000 complaints.
Persons: Dado Ruvic, Intesa Sanpaolo, Intesa, Paolo, Letizia, Giorgia Meloni, Carlo Messina's, Giuseppe Fonte, Keith Weir Organizations: REUTERS, Rights, Reuters, Brothers, Thomson Locations: Italy
☆ Italy's antitrust probes Intesa's customer shift to mobile service Isybank
  + stars: | 2023-11-02 | by ( Giulia Segreti | ) www.reuters.com   time to read: +2 min
Intesa Sanpaolo bank logo is seen displayed in this illustration taken, May 3, 2022. REUTERS/Dado Ruvic/Illustration/File Photo Acquire Licensing RightsCompanies Intesa Sanpaolo SpA FollowROME, Nov 2 (Reuters) - Italy's antitrust authority said on Thursday it had opened a probe into the transfer of thousands of Intesa Sanpaolo (ISP.MI) customers to the bank's mobile-only service Isybank. After launching Isybank in June, Intesa at the beginning of October started moving about 300,000 customers from its traditional network. The antitrust also said that the shift to Isybank carried with it "important changes" to the terms and conditions of the accounts. Intesa told a presentation in June that it would over time increase the number of services Isybank users can access on their accounts.
Persons: Dado Ruvic, Intesa, Giorgia Meloni, Carlo Messina's, Giulia Segreti, Valentina Za Organizations: REUTERS, Intesa, ROME, Treasury, Thomson Locations: Italy's
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