New York CNN —Some H&R Block customers who waited until the last day to file their taxes faced frustrating outages that began Sunday night, according to the company and Downdetector.
The IRS had expected “tens of millions” more returns to be filed in the last few days, and many tax filers rely on online services such as H&R Block.
The bad gateway error prevented some desktop software users from filing their returns, H&R Block said on X.
H&R Block advised customers to either file again or print, file and mail the form to the IRS.
“We have notified our clients via an in-product message and as they reach out to customer service that they can now efile their return,” H&R Block said in a statement to CNN.
Persons:
Block, X, ”, CNN’s Jeanne Sahadi
Organizations:
New, New York CNN, IRS, Block, CNN, Taxpayers, “ Taxpayers, Patriots, District of Columbia
Locations:
New York, Maine, Massachusetts, District