It was important to understand every facet of our business, from social media to customer service, before we made any costly decisions.
I also did my best to connect with every local parent-teacher association, business owner and media outlet.
Great customer service will get you far.
It was a tough negotiation, but we landed a deal with Kevin O'Leary for $600,000 in exchange for 19% equity.
O'Leary and his team have helped us immensely in growing the business nationally and weathering the pandemic.