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As companies across the US confront complex challenges that require overhauling strategies, reimagining business models, and adapting workforce dynamics, many are appointing chief transformation officers to drive these changes. The core figures, including the CEO, the chief operating officer, and the chief financial officer, focus on delivering quarterly results. Being a chief transformation officer, Jesuthasan said, is akin to "building the train while you're driving it down the tracks." AdvertisementBrandon Batt, the chief transformation officer at Quadient, a company focused on digital transformation, knows this all too well. Kinney recently wound down her role as chief transformation officer at Wex.
Persons: Kristy Kinney, Kinney's, Kinney, Alicia Pittman, Pittman, Ravin, Mercer, Jesuthasan, They're, Brandon Batt, Batt, Chengyi Lin, Lin, it's, Gartner Organizations: Boston Consulting Group, Boston Consulting, Organization Locations: Portland , Maine
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailBoston Consulting Group's Rich Lesser still optimistic about emerging climate technologies in the U.S.Rich Lesser, global chair at Boston Consultancy Group, discusses challenges that the U.S. could face on climate policies during a second Trump presidency.
Persons: Group's Rich Lesser, U.S . Rich Lesser Organizations: Boston, Group's, U.S ., Boston Consultancy Group, Trump Locations: U.S
With evolving workplace priorities, the Workforce Innovation board also predicted which new roles might emerge in the C-suite, including "chief transformation officer" and "chief experience officer." AdvertisementTim Paradis: We've seen new C-suite roles emerge in recent years, like chief AI officer and chief ethics officer. Then, while there is a "chief AI officer" role that's picking up, there is also a lot of focus on automation. Pittman: I think that a lot of these roles — whether it's chief diversity officer, chief risk officer, chief digital officer — are really about building new competencies that are not widely spread. AdvertisementThe number of companies naming chief transformation officers grew about 140% over the last couple of years.
Persons: Maggie Hulce, Julia Hood, Alicia Pittman, Neil Murray, that's, Kenon Chen, Anant Adya, everybody's, Justina Nixon, Saintil, We've, we've, Borgonovo, Tim Paradis, Nixon, It's, Pittman, Chen, isn't Organizations: Business, Workforce Innovation, Boston Consulting, Clear, Infosys, IBM, Saintil, Mastercard
Electricity and labor headwinds slow Amazon's data center buildout. AdvertisementAmazon is spending heavily on data centers to support booming AI workloads, putting it on pace to build 240 new facilities by 2040, one estimate found. David Cahn, a Sequoia Capital general partner, recently predicted data center delays across the sector. Bernstein Research recently estimated that electricity demand for AI data centers could exceed supply in just two years without action. An Amazon data center in Oregon.
Persons: , It's, David Cahn, Marc Wulfraat, MWPVL, we've, Bernstein, Amazon's, Matt Garman, JOSH EDELSON, Garman, Manuel Pineda, Pineda, Owens Corning Organizations: Service, Sequoia Capital, Energy, Amazon, Boston Consulting Group, Bernstein Research, Business, Web, San Francisco 49ers, BI, AWS, Uptime Institute, Center, Survey Locations: AMER, Americas, Oregon , Ohio, Northern Virginia, Amazon's Portland, Arizona, Indiana, Pennsylvania, Silicon Valley, Santa Clara , California, Santa Clara, Levi's, City, Santa, Oregon
Employers might not ask if you have a degree, but many still care, a labor market expert told BI. AdvertisementDeming said many employers look upon a worker with a four-year degree as an investment — one that can be molded into what the firm wants. "What people are looking for, because it's the easiest and laziest filter, is a four-year degree from a 'good school,'" he said. "He's been the finalist for five different positions where they said, 'You're actually the best candidate we interviewed, but we require a four-year degree,'" Hyams said. Often, that might mean a four-year degree.
Persons: , Ranji McMillan, that's, McMillan, She's, what's, McMillan David Deming, Deming, Mona Mourshed, Mourshed, Chris Hyams, Hyams, He's, Forsa, Gartner, Jon Lester, Lester, they've Organizations: Service, Ranji, McMillan, Harvard's Kennedy School, Glass, Harvard Business School, Census, McKinsey & Company, Boston Consulting Group, Employers, Workers, US Department of, Georgetown University Center, Education, Savvas Learning Company, IBM, BI, Research, McKinsey Locations: Northridge, Los Angeles, America
But opponents ignore both the history of so-called meritocracy, and the fact that DEI programs benefit business, Frazier and Chenault argue. But they said opponents have weaponized select examples of diversity programs that are not practiced widely to oppose DEI entirely. Brandon Bell/Getty ImagesMeanwhile, conservative legal groups are now filing lawsuits targeting companies’ diversity initiatives, and Republican leaders like Florida Gov. Frazier and Chenault said there was a split between companies that rushed to create diversity programs in the wake of George Floyd’s murder in 2020 and companies that have embedded these programs into their business. “For those companies that had integrated DEI into the way they do business, fundamentally, it’s marbled into the meat, so to speak.
Persons: Ken Frazier, Ken Chenault, Ken Chenault’s, John Deere, Davidson, Bud Light’s, Frazier, ” Frazier, America’s “, Elon, Chenault, Roy Vagelos —, — Frazier, Vagelos, weren’t, Merck, , ” Chenault, don’t, George Floyd, Brandon Bell, Ron DeSantis, Arkansas Sen, Tom Cotton, Bud Light, Robby Starbuck, Starbuck, George Floyd’s, They’re, Organizations: New, New York CNN, America, Merck, Black, American Express, Fortune, CNN, Corporate America, Tractor Supply, Boston Consulting Group, DEI, Revelio Labs, White, ” Companies, McKinsey, Republican, Florida Gov, Disney, Nike, Harley Locations: New York, Philadelphia, America, Arkansas
U.S. blockchain startup Ripple made a major foray into crypto custody on Thursday, launching new services aimed at helping banks and financial technology firms to store digital assets on behalf of clients. The crypto custody market is forecast to reach at least $16 trillion by 2030, according to the Boston Consulting Group. Ripple said that custody is one of the fastest-growing areas for the startup, with Ripple Custody posting customer growth of over 250% year-over-year growth this year and operating in seven countries. Last year, Ripple acquired Metaco, a firm that helps other entities store and manage their crypto, in a bid to boost its nascent crypto custody business. The company this year also acquired Standard Custody & Trust Company, another crypto custody firm, to further bolster its efforts.
Persons: Ripple, Aaron Slettehaugh Organizations: CNBC, Boston Consulting, HSBC, BBVA, Societe Generale, DBS, XRP, Trust Company, U.S . Securities, Exchange Commission, SEC Locations: San Francisco, Swiss
Tech: Amazon's Prime Day kicks off tomorrow, and there are some deals on surprising items . Amazon's Prime Day kicks off tomorrow, and there are some deals on . Getty Images; Jenny Chang-RodriguezWe've already got one indication companies are in good shape: Friday's blockbuster jobs report . But another blowout report — 250,000 jobs added and at least 4% wage growth — could lead the Fed to reconsider its easing policy. In addition to the usual Prime Day gadgets, like TVs and Airpods, Amazon is dishing out deals on tents, pocket knives, and chainsaws.
Persons: , Jenny Chang, Rodriguez, Matthew Fox, we'll, Rodriguez We've, there's, Philipp Carlsson, Chelsea Jia Feng, haven't, Donald Trump's, Tyler Le, John Tomac, that's, boomers, They're, Gen Xers, Gen Zers, Kamala Harris, Dan DeFrancesco, Jordan Parker Erb, Hallam Bullock, Grace Lett, Amanda Yen, Milan Sehmbi Organizations: Business, Service, . Tech, Amazon's, Pfizer, Wall Street, JPMorgan, Wells Fargo, Big Tech, Getty, Fed, Boston Consulting, Trump Media, Microsoft, BI, pharma, CBS, ASEAN Locations: Israel, fintech, Vientiane, Laos, New York, London, Chicago
“Did the Fed even need to cut rates in September, let alone cut by 50bps (basis points)?” Seema Shah, chief global strategist at Principal Asset Management, wrote in a note on Friday. Second-guessing the Fed isn’t new, of course. Central bank officials themselves note the uncertainty inherent in their work, especially when the economy reaches inflection points. Even Fed officials don’t always agree with the central bank’s actions, such as Fed Governor Michelle Bowman, the lone dissenter to the Fed’s decision to cut rates by half a point in September. ‘This isn’t exact science’Fed officials aren’t shy about admitting that they don’t always have confidence in how the US economy will evolve.
Persons: Washington CNN —, Jerome Powell, Philipp Carlsson, Seema Shah, James Knightley, Powell, don’t, Michelle Bowman, wouldn’t, , ” Carlsson, Szlezak, , ” Gina Bolvin Organizations: Washington CNN, Federal Reserve, Boston Consulting, Asset Management, ING, Bolvin Wealth Management Locations: Wall, Washington
During a virtual roundtable, we asked Business Insider's Workforce Innovation board to tell us how AI would transform companies over the next year. How will the most innovative companies be transformed by AI over the next 12 months? Last year, we had an AI challenge across the company, and a huge percentage of our employees participated. There are a lot of different points of view on what AI will and will not do and how quickly. And that the promise we think AI is going to deliver will probably take longer than we think to come to fruition.
Persons: Tim Paradis, Vinod Khosla, Khosla, upskilling, Justina Nixon, Nixon, Saintil, AARP's Marjorie Powell, Powell, Chris Deri, Anant Adya, Marjorie Powell, Alicia Pittman, We've, We're, It's, coder, Maggie Hulce, Salesforce, what's, Chen, we've, Weber, everybody's, Anant, Shane Koller, Tipton Organizations: Sun Microsystems, Weber, IBM, Saintil, Infosys, AARP, Boston Consulting, Clear, Federal Housing Finance, Street Locations: Dreamforce, San Francisco, Tipton
How consulting lost its cool
  + stars: | 2024-09-30 | by ( Lakshmi Varanasi | Tim Paradis | Kelsey Vlamis | ) www.businessinsider.com   time to read: +9 min
Consulting firms have faced increased employee turnover after layoffs and delayed start dates. For decades, business students and MBAs looked to consulting because the work was high in pay and prestige. AdvertisementThe lure of other industriesThe declining appeal of the consulting industry is most evident in the number of employees leaving. That's different from when he left in 2022, when there was a pandemic-fueled boom for consulting work. "When I was transitioning out of consulting, consulting was actually still all the rage.
Persons: , MBAs, Jason Saltzman, Lightbank, Ezra Gershanok, Gershanok, Gorick Ng, Ng, Matt Sternberg, Sternberg, he's, who've, Consulting hasn't, Ernst, Young, Irmgard Naudin, Cate, Atli Thorkelsson, Thorkelsson Organizations: Service, Accenture, Technologies, McKinsey, Harvard University, Boston Consulting Group, BI, Big, Consulting, Redpoint Ventures, Business Locations: , London
Dirty soda shops want to be the next Starbucks
  + stars: | 2024-09-28 | by ( Ramishah Maruf | ) edition.cnn.com   time to read: +8 min
At a local store called Thirst, she tried a classic dirty soda combination: Dr Pepper with coconut cream and a raspberry syrup. Dirty soda is a non-alcoholic drink combined with creams, flavored syrups or fruit. What surprised Myrick the most about dirty soda shops was the sheer quantity of choices. Soda shops will have to continue to make the drinks relevant even once social media moves on, especially with such lofty growth goals. “It’s tough here because the vibe of the soda shops is a drive-through.”
Persons: Jordan Myrick, ” Myrick, Myrick, , Dr Pepper, influencers, it’s, , I’m, Layla Taylor, “ I’m, TikTok, Swig, Alex Dunn, we’ve, Chris Goodchild, , FiiZ, Sodalicious, Pepper, doogh, Dixie, Lindsay Lohan, Ducky –, Goodchild, ” Goodchild, Coke, Nara Smith, creamer, you’re, Klea Mulla Organizations: New, New York CNN, Hulu, CNN, , Starbucks, Boston Consulting Group, Western, Sonic, Dairy, The Washington Post, Pepsi, Dutch Bros, York City Locations: New York, California, Utah, Salt Lake City, Los Angeles, Swig, Western United States, South – Florida, Kentucky, Carolinas, Kansas, Indiana, Missouri, Midwest, Punjab, South Asia, Nara, Wawas, overpriced, New York City, York
Making the most advanced semiconductors requires cutting-edge lithography scanners to print the small, complex circuit designs onto microchips. But the Dutch government has banned the sale of its most advanced equipment to China. "Recreating advanced lithography systems that took ASML decades to develop and commercialize is a tall order for any individual Chinese company," Triolo said. SHANGHAI, CHINA - NOVEMBER 8, 2023 - Visitors learn about lithography machines at the booth of ASML at the 6th CIIE in Shanghai, China, November 8, 2023. Meanwhile, the U.S. is not only restricting China's access to chips, but trying to boost its own industry thus further widening the technological gap.
Persons: Huai, Leping Huang, ASML, John Lee, Paul Triolo, Triolo, Lee, Camille Boullenois Organizations: Nurphoto, Getty, Huatai Securities, East, West Futures, Technological, China, DGA Group, ., Chips, Semiconductor Industry Association, Boston Consulting Group Locations: HUAI'AN, CHINA, Jiangsu province, China, U.S, . Netherlands, SHANGHAI, Shanghai, Taiwan
Nvidia could rocket another 545% by the end of the decade, Phil Panaro predicted. AdvertisementNvidia is headed for a meteoric run-up by the end of the decade, according to one former consulting exec. "Not to sound overconfident — it's actually inevitable provided that they can continue to make these chips," he later added of the firm's upside potential. Some strategists have been skeptical over Nvidia's rally, with the stock up a monster 2,733% over the last five years. "That's actually the best case for why it's actually going to go up.
Persons: Phil Panaro, Blackwell, , Phil Panaro —, Jensen Huang, Panaro, Goldman Sachs, Morgan Stanley, — it's, That's, it's, haven't Organizations: Nvidia, Service, Boston Consulting Group, Goldman, Citigroup, Schwab Network, Blackwell, Big Tech, Fortune, Analysts, Nasdaq Locations: Web2
Advertisement"The pressure is very, very high," Jennifer Hephzibah, a senior HR professional in India, told Business Insider. 'Glorifying overwork'This always-on culture has come under the spotlight recently following the death of an EY employee, Anna Sebastian Perayil, in July. EY told BI it was "taking the family's correspondence with utmost seriousness and humility" and called Perayil's death an "irreparable loss." AdvertisementCost centers and cheap laborHuge multinational companies, such as EY, Google, Microsoft, Salesforce, and Accenture, have set up cost centers in India. "It definitely exists that multinational companies tend to think, 'We love that the Indians work hard, so let's keep doing that.'"
Persons: , it's, Jennifer Hephzibah, Anna Sebastian Perayil, Peryail's, Sebastian Perayil, Anna, Perayil's, Rajiv Memani, EY, Narayana Murthy, Kavach Khanna, Khanna, Jeanie Chang, let's, Chang, Hephzibah, Jeanie Organizations: Service, International Labour Organization, Business, Boston Consulting Group, Infosys, Google, Microsoft, Accenture, Global, Centers, BI, Gallup State Locations: India, Japan
While the reputation of the US Secret Service is one of precision, vigilance and security, the reality is more complicated – a high-stress, high-intensity workplace beset by management and logistical issues. (The Secret Service is mandated to protect all foreign heads of state while they are on US soil). “Following the events of July 13, the U.S. Secret Service enhanced our protective model for protectees. According to the Secret Service official, the agency’s attrition rate was 10.26% in fiscal year 2022, 8.78% in 2023, and 8.85% for fiscal year 2024 so far. A USSS spokesman disputed any reports of tension between Secret Service and the Bidens.
Persons: Donald Trump, Butler, , Joe Biden, protectee, USSS, Kamala Harris, Sen, JD Vance, Tim Walz, That’s, ” Anthony Guglielmi, ” Guglielmi, ” Biden, “ They’re, Ronald Rowe, Kimberly Cheatle, “ You’re, Rowe, nodded, Jonathan Wackrow, Trump, Wackrow, Biden, , , Trump’s Butler, CNN’s Whitney Wild Organizations: CNN, Service, Secret Service, San Francisco, Trump, Gov, United Nations General Assembly, Democratic, Republican, Secret, Places, Federal Government, Public Service, Boston Consulting, Washington Post Locations: Butler , Pennsylvania, Florida, San Francisco, Asia, Pacific, San, New York, U.S, Cheatle
Washington CNN —It’s a pivotal week for the US economy, with the Federal Reserve expected to cut interest rates for the first time since 2020. Fed officials and investors have long anticipated that borrowing costs would come down in 2024 — at some point — according to their economic forecasts. But nine months in, rate cuts still haven’t happened, drenching Wall Street’s parade and leaving US consumers squeezed by elevated interest rates. Here’s why the Fed didn’t cut soonerIt’s simple: The Fed didn’t cut interest rates sooner because it could have reignited inflation or left it stuck above the central bank’s target. Bond yields, which move in anticipation of the Fed’ decisions on rates, have come down over the past several weeks based on signs encouraging the Fed to cut rates, such as weaker-than-expected employment data and cooling inflation.
Persons: Washington CNN — It’s, it’s, ” Oscar Muñoz, ” Muñoz, Jerome Powell, Powell, Donald Trump, Joe Biden, “ Jerome Powell’s, ” Philipp Carlsson Organizations: Washington CNN, Federal Reserve, Fed, Wall, TD Securities, CNN, Kansas City, Capitol, White, Boston Consulting Group Locations: , Jackson Hole , Wyoming
I’m optimistic, paradoxically, because I don’t think A.I. I don’t think A.I. In fact, I think instead of replacing us, I think A.I. are based on an underestimation of the human mind. “mind” is like the human mind.
Persons: , Michael Ignatieff, Angus Fletcher, , it’s, It’s, Peter Thiel, Tyler Cowen, A.I, , ” Keats Organizations: Ohio State University, Harvard Business School, Boston Consulting Group Locations: Canadian
CNN —Tiffany Haddish has responded to a backlash over a video she posted on TikTok in which she excitedly showed the folk back home that there are grocery stores in Zimbabwe. So, I’m out here in Zimbabwe in Harare and look at the grocery store. They got a grocery store. A screengrab taken from a TikTok video of Tiffany Haddish in a Zimbabwe grocery story. Believe it, believe it, believe it, believe it.
Persons: CNN — Tiffany Haddish, ” Haddish, Tiffany Haddish, “ Aw, , “ Tiffany Haddish, Haddish, “ Tiffany, Mhako, Tiffany Haddish’s, ” Mhako Organizations: CNN, Zimbabwe National Chamber of Commerce, Boston Consulting Group Locations: Zimbabwe, Harare, Africa,
Katie TarasovChasing powerThere are more than 8,000 data centers globally, with the highest concentration in the U.S. And, thanks to AI, there will be far more by the end of the decade. Boston Consulting Group estimates demand for data centers will rise 15%-20% every year through 2030, when they're expected to comprise 16% of total U.S. power consumption. Tench said Vantage's data centers typically have the capacity to use upward of 64 megawatts of power, or as much power as tens of thousands of homes. And as we think about AI applications, those numbers can grow quite significantly beyond that into hundreds of megawatts," Tench said . Vantage Data Centers is expanding a campus outside Phoenix, Arizona, to offer 176 megawatts of capacity Vantage Data CentersHardening the gridThe aging grid is often ill-equipped to handle the load even where enough power can be generated.
Persons: Katie Tarasov, they're, OpenAI's ChatGPT, Jeff Tench, Tench, there's, Shaolei Ren, Rahul Chaturvedi, Chaturvedi, ChatGPT Organizations: Boston Consulting, CNBC, Vantage, North, University of California, U.S Locations: Santa Clara , California, U.S, Silicon Valley, North America, Northern California, Ohio , Texas, Georgia, Phoenix , Arizona, Riverside, ​ Virginia, San Diego
The buzzy bot's technology — generative AI — could write emails, produce code, and materialize graphics in minutes. Generative AI can hallucinate, spread misinformation, and reinforce biases against marginalized groups if it's not managed properly. That's where a chief ethics officer comes in. AdvertisementRight now, though, companies aren't hiring people into these roles fast enough, according to Steve Mills, the chief AI ethics officer at Boston Consulting Group. She also engages with government leaders and other chief ethics officers.
Persons: , ChatGPT, it's, Steve Mills, Mills, Shankar, Christina Montgomery Organizations: Service, . Companies, Mckinsey & Company, Business, Boston Consulting, Fortune, International Association of Privacy Professionals, Intelligence Locations: Var, Science
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Read previewIf you had to fly, log in to your bank account, or go for elective surgery, a massive IT outage Friday offered a reminder: We're all in this technical morass together. "And when it's combined with the Microsoft platform, which it was in this instance, that's really going to amplify the disruptions that you're seeing." "It's going to make it harder for the government to issue and maintain regulatory structures," he said of the decision. "That's really not going to happen when you've got 85% of the infrastructure in private sector hands," he said.
Persons: , CrowdStrike, Chris Cummiskey, Cummiskey, Charles Hosner, it's, Hosner, that's, you've Organizations: Service, Business, Cummiskey Strategic Solutions, US Department of Homeland Security, Microsoft, Boston Consulting, LinkedIn, DHS, White Locations: Netherlands, Belgium, Washington
Business Insider checked in with four major firms — Boston Consulting Group, Ernst & Young, McKinsey, and PricewaterhouseCoopers (PwC) — for insights into what they might be looking for in prospective employees. AdvertisementWhat kinds of roles are consulting firms hiring for? Consulting firms often hire for a range of positions. Rod Adams, talent acquisition and onboarding leader at PwC, told BI that the company is hiring consultants, engineers, accountants, and tax professionals, among other roles. Consulting firms often say there isn't one specific background or set of skills they look for.
Persons: , isn't, Ernst & Young, Ernst &, Alicia Pittman, Pittman, Ernst, Young, Rod Adams, who've, PwC, Adams Organizations: Service, McKinsey & Company, Business, Boston Consulting Group, Ernst, Ernst & Young, McKinsey, PricewaterhouseCoopers, Consulting, BI
The group is known as BRICS for original members Brazil, Russia, India, China, and South Africa, which collectively form the bloc's acronym. A parliamentary structure would formalize the group even further. AdvertisementA larger and more structured BRICS bloc could have more bargaining power and create an alternative to the West-led global order. Indian Prime Minister Narendra Modi visited Russia recently, even though New Delhi is in a strategic partnership with the US. But the BRICS group should not be counted out, wrote as Ian Bremmer, the president of the Eurasia Group, in a report earlier this month.
Persons: , Vladimir Putin, BRICS, Putin, Rich Lesser, Sergey Lavrov, Narendra Modi, Modi, Ian Bremmer Organizations: Service, United, United Arab Emirates, Business, New Development Bank, Putin, Kremlin, Boston Consulting, UAE —, Russian, Indian, Eurasia Group Locations: West, Brazil, Russia, India, China, South Africa, Saudi Arabia, Iran, Ethiopia, Egypt, Argentina, United Arab, Shanghai, St Petersburg, Thailand, Malaysia, UAE, New Delhi
But a few months ago, Boardman was working at Boston Consulting Group and had taken the tech giant on as a client. But he was also surprised by the offer, as he thought he was too old to be taken on by a company like Google. Related storiesBut it's still possible to get a Big Tech job at a later stage, as Boardman proves. Boardman suggests networking throughout your career and attending professional events to make connections and get to know the people at companies you're applying to. AdvertisementDon't get complacentBoardman didn't stumble into a job at Google — he's been working for this moment his whole career.
Persons: , Mark Boardman, Boardman, he'd, it's, pigeonhole, who's, he's, That's Organizations: Service, Google, Business, Boston Consulting Group, , Big Tech, US, Labour, Companies Locations: London
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