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A Quarter Pounder with cheese, fries and a drink arranged at a McDonald's restaurant in El Sobrante, California, on Oct. 23, 2024. In the wake of last month's E. coli outbreak tied to McDonald's slivered onions, the fast food giant said it will invest over $100 million to boost restaurant sales and speed up the recovery at impacted franchisees. Of that total, $65 million will be invested into supporting owners who have lost business, targeting those in the hardest-hit states. Approximately $35 million will be invested traffic-driving programs, including marketing efforts, according to a memo to owners and employees viewed by CNBC. McDonald's will also be driving "local recovery plans for highly impacted markets" with more details to come in the weeks ahead, the memo said.
Persons: McDonald's, Michael Gonda, Tariq Hassan, Ian Borden Organizations: CNBC, Street Journal, Bloomberg, for Disease Control, CDC, and Drug Administration Locations: El Sobrante , California
Fast food chains say they're locked in a "value war" to win increasingly choosy US customers. As a flurry of summer deals come to an end, quick-serve chains say they're now locked in a "value war" to win increasingly choosy US customers. Between higher ingredient usage and other costs on the one hand, and a more competitive consumer economy, interim CEO Scott Boatwright said Chipotle was well-positioned to win the "value war" in fast-casual dining. "We absolutely believe that value in an environment of value-seeking consumers is not about only executing price-pointed promotions and value deals and value bundles — there's more to that." Plosch added that beyond the burger chain's creative promotions, the core menu remains essential to getting customers to come back.
Persons: , Michael Zuccaro, Chipotle, Scott Boatwright, Brian Niccol, who's, we've, Alex Kaleida, Chris Kempczinski, Kempczinski, Ian Borden, Shack, Robert Lynch, Gunther Plosch Organizations: Service, Starbucks
McDonald's on Tuesday reported quarterly earnings and revenue that beat analysts' expectations as its U.S. restaurants reversed last quarter's same-store sales decline. It's the second straight quarter that the company's same-store sales have fallen. U.S. same-store sales rose 0.3%, reversing last quarter's same-store sales declines but still slightly weaker than the 0.5% increase predicted by StreetAccount estimates. The company's two international divisions both reported steeper declines in same-store sales compared with the prior quarter. The international developmental licensed markets division reported same-store sales declines of 3.5%, driven by weak demand in the Middle East and China.
Persons: McDonald's, Ian Borden, Chris Kempczinski, Kempczinski Organizations: Health, LSEG Locations: France, Germany, Australia, East, China
McDonald's executives say E. coli outbreak is 'behind us'
  + stars: | 2024-10-29 | by ( Amelia Lucas | ) www.cnbc.com   time to read: +3 min
A week after health authorities publicly linked a deadly E. coli outbreak to McDonald's Quarter Pounder burgers, the company's CEO, Chris Kempczinski, told investors that the situation is now behind them. On Sunday, McDonald's said Quarter Pounder burgers would return to the roughly 900 restaurants where the company had pulled the menu item following the outbreak. McDonald's has stopped sourcing onions from the supplier indefinitely and will return the Quarter Pounder to menus sans slivered onions. As of Friday, 75 health cases across 13 states have been tied to the outbreak, including one death of an older adult. At least three lawsuits have already been filed against McDonald's by victims of the outbreak.
Persons: Chris Kempczinski, we've, Kempczinski, McDonald's, Ian Borden, Borden Organizations: and Drug Administration
McDonald's says daily sales took a hit as some customers avoided its restaurants during the E. coli outbreak. AdvertisementA number of McDonald's US customers stayed away from the arches last week as news of the E. coli outbreak spread. The company said Tuesday that daily sales took a hit as customers avoided its restaurants during the health scare. Related storiesOver the weekend, health officials linked the outbreak to slivered onions from a single supplier, an ingredient ordinarily used on McDonald's Quarter Pounder burgers. McDonald's began resuming sales of Quarter Pounders in the affected areas this week, although some locations will not serve the entrée with onions.
Persons: McDonald's, , Ian Borden, Chris Kempczinski, Borden, Kempczinski, we've Organizations: Service Locations: Colorado
But strategy advisors say it'll need to get more serious about defining its public benefit. Unlike traditional for-profit businesses, which are primarily focused on maximizing shareholder value, public benefit corporations must balance stakeholder interests with those of their employees and customers. Investors can also question why a company isn't progressing on its stated public benefit. It will also need to define its "public benefit" as part of its new corporate charter, he added. So as OpenAI restructures, the pressure is now on the company to clearly articulate its public mission and show that it's serious about it.
Persons: , OpenAI, Axios, Travis Borden, Keene, OpenAI's, Borden, Altman, Ilya Sutskever, Jan Leike, Mira Murati, restructures, Jens Dammann Organizations: Service, Legal, Institute, Cornell Law School, Keene Advisors, University of Texas School of Law, Business Locations: Silicon, Delaware,
Tokyo Olympics – skateboarders shineJapanese athletes claimed 27 gold medals in Tokyo three years ago, the third-most of any nation behind the USA and China. Neymar celebrates Brazil's Olympic gold in 2016. Still the Olympic record holder following his gold medal in Rio, Braz went on to win bronze at the Tokyo Games. Lluis Gene/AFP/Getty ImagesGymnast Yang Wei won gold in the all-around and team events as China almost completed a clean sweep in the men’s events. Atlanta Olympics – Michael Johnson dominatesThe USA won 44 gold medals at the 1996 Atlanta Olympics.
Persons: Léon Marchand, He’s, Marchand, Antoine Dupont, Momiji Nishiya, Lucy Nicholson, Yuto Horigome, Sakura Yosozumi, Yui Ohashi, Neymar, Laurence Griffiths, Thiago Braz, France’s Renaud Lavillenie, Braz, heptathlete Jessica Ennis, Greg Rutherford, Mo Farah, Jessica Ennis, Hill, Johannes Eisele, Getty Images Farah, Andy Murray, Chris Hoy, Jason Kenny, Laura Kenny, Trott, Anthony Joshua, Italy’s Roberto Cammarelle, Liu Xiang, China's Yang Wei, Lluis Gene, Yang Wei, Du Li, Ilias Iliadis, Franck Fife, Iliadis, Thorpedo ’, Ian Thorpe, “ Thorpedo ”, Al Bello, Cathy Freeman, Freeman, John Howard, Michael Johnson, Shannon Miller, Dominique Moceanu, Dominique Dawes, Kerri Strug, Amy Chow, Amanda Borden, Jaycie Phelps, Johnson, Mike Powell, Strug, Shannon MacMillan, Tiffeny Organizations: Paris CNN —, Arizona State University, Fiji, Games, Japan, Tokyo, Germany, Olympics, Tokyo Games, London Olympics, , Getty Images, Wimbledon, Beijing, Getty, Athens Olympics, Athens, Sydney Olympics, Atlanta Olympics, The USA, US, China, Shannon Locations: France, Tokyo, USA, China, Paris, Rio, Brazil, Brazilian, Hill, AFP, Beijing, Athens, Georgia, Greece, Sydney, Atlanta, Russia, Romania
The burger contains two beef patties, three slices of white processed cheese, crispy onions, raw onions, pickles, lettuce, and a new Big Arch sauce in a sesame seed bun, per a description of the burger on the McDonald's Portugal website. Advertisement"It's a quintessential McDonald's burger with a twist on our iconic familiar flavors," he said. The burger weighs 395 grams (about 14 ounces) and contains 1,065 calories, per McDonald's Portugal. "We thought the opportunity was about premium burger which was wrong," CFO Ian Borden said earlier this year. Another part of the plan included McDonald's launch of its "Best Burger" strategy last year, changing its burgers' ingredients and how they're cooked.
Persons: , It's, Chris Kempczinski, Kempczinski, McDonald's, it's, Borden, Ian Borden Organizations: Service, Business Locations: Canada, Portugal, Ontario, Alberta, Lisbon
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New CNN —Pop quiz: How much does a Big Mac, fries and a fountain beverage – also known as a Big Mac combo meal – cost? In a recent letter, Joe Erlinger, president of McDonald’s USA, said $18 for a Big Mac combo was the “exception” and not the norm across all 13,700 restaurants in the country. The thing is: It doesn’t really matter that virtually no one is paying anything close to $18 for a Big Mac combo. “The average price of a Big Mac in the US was $4.39 in 2019,” Erlinger said in his recent letter. Behold: Price cuts and value menusI’d be willing to bet Erlinger was made aware of the viral $18 Big Mac combo post not long after it took off.
Persons: It’s, Joe Erlinger, Erlinger, it’s, They’re, ” Erlinger, aren’t, haven’t, Price, Christopher Kempczinski, they’ve, Ian Borden, they’re Organizations: CNN, McDonald’s, Mac, Consumer, Walgreens, Walmart, Wendy’s Locations: Connecticut, McDonald’s USA, Amazon
An exterior view of a Wendy's fast-food restaurant in Bloomsburg, Pennsylvania, on May 19, 2024. Wendy's will offer a $3 breakfast combination meal starting Monday, as restaurant chains look for new ways to drive sales while consumers pull back on dining out. Last week, CNBC reported the fast-food giant's $5 meal deal would be available in stores for only a month, starting June 25. Wendy's earlier this month reported first-quarter revenue grew a modest 1.1% to $534.8 million. Although higher prices have helped the chain's revenue, they have scared away some low-income customers.
Persons: Wendy's, McDonald's, Ian Borden Organizations: CNBC, Consumers, KFC, Taco Bell, Yum Brands Locations: Bloomsburg , Pennsylvania
New York CNN —Businesses from McDonald’s to Home Depot are struggling to attract financially strapped shoppers. Walmart said Thursday that sales at stores open at least a year increased 3.8% during its latest quarter from the same time last year. The company raised its sales and profit guidance for the year, a sign it expects growth to continue. Groceries account for more than half of Walmart’s sales, and Walmart has benefited from its pricing advantage with prices around 25% lower than traditional supermarkets, according to analysts at Evercore IRI. Retail sales have slipped overall in recent months.
Persons: ” Neil Saunders, “ Walmart’s, , , Ian Borden Organizations: New, New York CNN, McDonald’s, Walmart, Evercore IRI, GlobalData, Locations: New York, United States
McDonald's reportedly plans to launch a limited-time $5 meal. AdvertisementMcDonald's is looking to launch a $5 meal in the US in a move to bring back price-sensitive customers. CEO Chris Kempczinski said McDonald's has local value meals around the US, but no standard national offering like competitors do. A meal consisting of the same four items — a McChicken, fries, a drink, and four-piece chicken nuggets — costs $18.26 in downtown New York City. AdvertisementThe new bundle would be priced lower than a Happy Meal, which starts at $6.39 in downtown Manhattan.
Persons: McDonald's, , Ian Borden, they're, Chris Kempczinski, Gunther Plosch Organizations: Service, Bloomberg, Restaurant Business, Customers, downtown, Burger King, Restaurant Brands Locations: New York City, downtown San Francisco, Manhattan
For them, and the fast food chains they’re now competing against, the stakes are high. “Fast food has gotten really expensive,” Henkes said. On X, Chili’s asked whether Chili’s is better than fast food, and promised rewards to those who said yes. Chili’s also ran video ads comparing its food favorably to fast food burgers. “People go to sit-down restaurants, generally speaking, for different occasions, than they go to fast food restaurants,” he noted.
Persons: New York CNN — McDonald’s, Applebee’s, ” John Peyton, it’s, Peyton, , , Henkes, McDonald’s, Chris Kempczinski, Ian Borden, we’ve, Chili’s, Kevin Hochman, Chili's, Jeffery Greenberg, David Henkes, ” Henkes Organizations: New, New York CNN, Dine Brands, CNN, Bureau of Labor Statistics, Bloomberg, Applebee’s, Brinker International, Universal, Locations: New York, McDonald’s, Applebee’s, Chili’s, Technomic
McDonald’s is working to introduce a $5 value meal
  + stars: | 2024-05-10 | by ( Kate Rogers | ) www.cnbc.com   time to read: +2 min
McDonald's is working to introduce a value meal in U.S. stores to help offset an increasingly challenging environment for consumers, two people familiar with the matter told CNBC. The value meal was first reported by Bloomberg News. The potential new offering comes at a time when low-income consumers are beginning to pull back on spending, particularly at fast-food brands. Mentions of low-income consumers on company earnings calls are at their highest levels in nearly two years, according to data from Bank of America. An initial proposal by McDonald's for the $5 value meal did not clear necessary hurdles, and additional details are now being discussed, according to a person familiar with the process.
Persons: McDonald's, Dave, Buster's, Chris Kempczinski, Kempczinski, Ian Borden, — CNBC's Amelia Lucas Organizations: CNBC, Bloomberg News, Bank of America, McDonald's, U.S Locations: U.S
Read previewFor the second quarter in a row, America's biggest fast-food brands continued to see their sales hit by consumer boycotts in the Middle East. McDonald's said last week that it took a sales hit from "the ongoing war in the Middle East" at restaurants in that part of the world. AdvertisementSome consumers in the Middle East and other parts of the world have avoided brands associated with the US, citing America's support of Israel. At Starbucks, the problems in the Middle East took a toll on second-quarter international sales, CFO Rachel Ruggeri said. The analysts wrote that "a social media narrative around [Starbucks'] position on the Middle East may be the primary driver" of slower sales in the US.
Persons: , McDonald's, Ian Borden, We're, Chris Kempczinski, Rachel Ruggeri, Laxman Narasimhan, David Gibbs, Gibbs Organizations: Service, Business, Starbucks, Bank of America, KFC, Yum ! Brands Locations: Japan, Europe, America, Domino's, Gaza, Israel, China, North America
To win penny-pinching customers back, some say they're planning smaller price increases for the rest of the year. Wendy's CFO Gunther Plosch told investors on Thursday that consumers are "still under pressure" — especially those with household incomes under $75,000. Chains raised prices drastically during the pandemic to offset rising labor and food costs, and it's coming back to bite them. For some restaurant chains, comparable sales even fell. McDonald's would "certainly" be "prudent and thoughtful" about any further price increases in the rest of 2024, Borden said.
Persons: , Gunther Plosch, Ian Borden, Joshua Kobza, Burger, Popeyes, Burger King, Wendy's, William Blair, Sharon Zackfia, Borden, Katie Fogertey Organizations: Service, Starbucks, KFC, US, Bureau of Labor Statistics Locations: Burger, North America
Restaurants are competing for frugal diners’ dollars
  + stars: | 2024-05-03 | by ( Krystal Hur | ) edition.cnn.com   time to read: +6 min
For some restaurants, it feels like a battle to get them to spend. Olive Garden-parent Darden Restaurants saw same-restaurant sales dip during its most recent quarter. Darden saw sales from households with incomes above $150,000 climb from the prior year. What to expect in Friday’s jobs reportThe US job market has been on a roll for the past three years. That’s about 25,000 more jobs per month than last year and 111,000 more per month than in 2019.
Persons: , Laxman Narasimhan, , we’ve, Ian Borden, Ricardo Cardenas, Scott Sheffield, “ Mr, , Matt Egan, Read, Alicia Wallace, ” Julia Pollak, ZipRecruiter Organizations: CNN Business, Bell, New York CNN, Starbucks, Darden, OPEC, Federal Trade Commission, Sheffield, Organization of, Petroleum, Saudi Arabia, Regulators, Pioneer Natural Resources, CNN, of Labor Statistics Locations: New York, China, Olive, American, Saudi, Sheffield, Texas, OPEC, Russia
Consumers are "price weary," and McDonald's is paying attention. McDonald's will be "thoughtful" about any further price increases in 2024, CFO Ian Borden said. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . "The consumer is price weary," McDonald's CFO Ian Borden told analysts at the company's earnings call on Tuesday. "And I think we certainly are going to be prudent and thoughtful about any further price increases that we're looking at for the rest of 2024."
Persons: Ian Borden, Borden, , McDonald's, Chris Kempczinski Organizations: Service, Business
Starbucks CEO Laxman Narasimhan said the coffee chain's customers were growing more cautious. NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. AdvertisementUS consumers are becoming more prudent with their spending, executives at Amazon and Starbucks said on Tuesday. "A challenging macro environment including rising interest rates and elevated costs continues to create volatile consumer confidence levels and put pressure on consumer spending," Borden said then. Representatives for Amazon and Starbucks didn't immediately respond to requests for comment from BI sent outside regular business hours.
Persons: Brian Olsavsky, Laxman Narasimhan, , Olsavsky, Narasimhan, Ian Borden, Borden Organizations: Starbucks, Service, Amazon, Bank of America, BI
Starbucks announced a surprise drop in same-store sales for its latest quarter, sending its shares down 17% on Wednesday. Pizza Hut and KFC also reported shrinking same-store sales. Starbucks said bad weather dragged its same-store sales lower. Wingstop , Wall Street's favorite restaurant chain, reported its U.S. same-store sales soared 21.6% in the first quarter. This marks the second consecutive quarter that Burger King reported stronger U.S. same-store sales growth than McDonald's.
Persons: It's, McDonald's, it's, Taco Bell, January's snowstorms, we've, Ian Borden, Wall, International's Popeyes, Chris Kempczinski, Laxman Narasimhan, Narasimhan, David Gibbs, Taco, Yum, Burger, Organizations: Starbucks Workers, D.C, Starbucks, KFC, Yum Brands, Taco, Bureau of Labor Statistics, Taco Bell, Brands Locations: Dupont Circle, Washington, Pizza, U.S, Australia, Canada, Germany, Japan, Taco
McDonald's reported mixed quarterly results Tuesday as its reorganization weighed on its profit and boycotts hurt its Middle Eastern sales. McDonald's reported U.S. same-store sales growth of 2.5%, missing expectations of 2.6%. A month into the second quarter, McDonald's U.S. same-store sales are roughly flat, executives said. McDonald's said the segment's same-store sales fell 0.2%, marking the first time since the pandemic that one of the chain's divisions reported a same-store sales decline. McDonald's international operated markets segment, which includes Germany and the United Kingdom, reported same-store sales growth of 2.7%.
Persons: McDonald's, Chris Kempczinski, Kempczinski, Ian Borden, we've, Borden Organizations: LSEG, U.S Locations: U.S, Israel, Japan, Latin America, Germany, United Kingdom
As fast-food prices increase, customers are finding more value in chain restaurants. Chains like Chili's are rolling out deals and portion sizes that could best fast-food chains. Chili's new Big Smasher burger is the latest offensive move in the value wars. The Big Smasher burger, Chili's newest menu item, was served in the company's test kitchen before its official launch on April 29. And if the sheer size and taste of the Chili's burger are anything to go by, it has a shot at beating fast-food chains in the value wars.
Persons: , margarita, It's, Applebee's, John Peyton, Cate Gillon, Ian Borden, Scott Rodrick, Chris Kempczinski, Borden, McDonald's, Erin McDowell, We've, we've, Brian Paquette, Paquette, Big, Chili's, Richard Levine, Corbis, Felix Organizations: Service, Dallas, Mac, Business, Dine, Restaurant, UBS Global Consumer, Retail Conference, CNN, CBS News, Getty, Bloomberg Locations: New York, New York City, California, , New York
It may be the end of the line for the seafood chain Red Lobster, per Bloomberg. AdvertisementSeafood chain Red Lobster is considering filing for bankruptcy, Bloomberg reported Wednesday. According to the outlet, Red Lobster is being advised by the law firm King & Spalding. Red Lobster and King & Spalding did not respond to Bloomberg's requests for comment. Representatives for Red Lobster and King & Spalding did not immediately respond to requests for comment from Business Insider sent outside regular business hours.
Persons: , Spalding, Red Lobster's, Ludovic Garnier, servings, Ian Borden, Borden Organizations: Bloomberg, Service, King, Spalding, Thai Union Group —, Golden Corral, Business Insider Locations: Maine
Krispy Kreme doughnuts are coming to McDonald’s
  + stars: | 2024-03-26 | by ( Ramishah Maruf | ) edition.cnn.com   time to read: +2 min
Three types of Krispy Kreme donuts — original glazed, chocolate iced with sprinkles and chocolate iced “kreme” filled — will go on sale at McDonald’s restaurants starting later this year, the companies told CNN on Monday. Krispy Kreme is giving away a free glazed doughnut to guests who visit a Krispy Kreme location between 5 and 9 pm on Tuesday to celebrate the partnership. The addition of a Krispy Kreme donut to the McDonald’s customer’s breakfast order began as a test at 160 restaurants in Kentucky. But customers can buy Krispy Kreme doughnuts in other places, such as Walmart and other grocery stores. “By making Kreme Krispy accessible to fans nationwide through this partnership, we expect to more than double our points of access by the end of 2026,” said Krispy Kreme President and CEO Josh Charlesworth in a statement.
Persons: It’s, Wendy’s, McDonald’s, Ian Borden, Chris Kempczinski, , Krispy, Josh Charlesworth Organizations: New, New York CNN, CNN, Walmart Locations: New York, Cinnabon, Kentucky
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