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Other airlines recovered more quickly than Atlanta-based Delta, which said the incident reduced revenue by $380 million and brought $170 million in costs. Days after the outage, Delta hired David Boies of law firm Boies Schiller Flexner to seek damages from CrowdStrike and Microsoft . Delta had disabled automatic updates from CrowdStrike but this one reached its computers anyway, the airline said in the suit. Microsoft discussed various potential enhancements with CrowdStrike and other endpoint security software sellers at a summit in September. WATCH: Delta fires back at CrowdStrike, says outage cost $380 million in revenue
Persons: John F, David Boies, Boies Schiller Flexner, Delta, CrowdStrike, Ed Bastian, didn't, George Kurtz Organizations: Delta Air Lines, Kennedy International Airport, CrowdStrike, Delta, Microsoft, CNBC Locations: Queens , New York City, U.S, Georgia, Atlanta, CrowdStrike
Boies, hired to lead Delta’s lawsuit against CrowdStrike, said the tech company was “grossly negligent” and was solely responsible for the outage. But Boies called Delta’s IT systems “world class” and claimed Delta’s outage lasted longer because it was so heavily reliant on CrowdStrike and Microsoft. He also disputed the companies’ claims that Delta turned down help and worked around the clock to bring Delta back online. “CrowdStrike also did not work “tirelessly” to help Delta restore its systems,” Boies said. CrowdStrike said Delta ignored its help, and Microsoft said Delta’s mismanagement contributed to the cancellations.
Persons: Delta’s, David Boies, CrowdStrike, Delta, Boies, ’ ”, misstatements, , ” Boies, “ CrowdStrike, , “ CrowdStrike’s, George Kurtz, David DeWalt, DeWalt, Ed Bastian, ” Bastian Organizations: CNN, ” Delta, Microsoft, Delta, LinkedIn, CNBC, , US Department of Transportation Locations: Delta
“The impact on Delta passengers was disastrous,” the lawsuit said. In other cases, it would only offer partial reimbursement if passengers signed a waiver releasing the airline of any legal claims. On Monday, July 22, Delta canceled more than 1,250 flights — making up nearly 70% of all domestic cancellations, the lawsuit said. In response, Delta offered Plaintiff a $100 voucher to use towards a future flight with Delta,” the lawsuit said. Both companies claimed Delta ignored their repeated offers for help as passengers were left stranded in airports across the country.
Persons: Delta, , , ” Delta, Pete Buttigieg, Ed Bastian, Bastian, CrowdStrike, , you’ve, ” Bastian, David Boies, Michael Carlinsky Organizations: New, New York CNN, Delta Air Lines, Microsoft, Delta, Greyhound, CNBC, CNN, IBM Locations: New York, Denver, Amsterdam, Delta, Atlanta
Most carriers bounced back relatively quickly, but Delta struggled for days, ultimately canceling about 5,000 flights over four days, or more than a third of its schedule. Last week, he told employees that he had hired Mr. Boies’s firm, Boies Schiller Flexner, to pursue legal claims against Microsoft and CrowdStrike, which also rebutted Delta’s claims this week. Microsoft repeated that offer over five days, from July 19 to July 23, but was turned down each time, it said. (In its letter, CrowdStrike said Delta had rejected or ignored its offers for help, too.) It also accused Delta of using outdated information technology.
Persons: Ed Bastian, Boies’s, Boies Schiller, Delta’s, Cheffo, Satya Nadella, Bastian, CrowdStrike, Delta Organizations: Microsoft Windows, Delta, Microsoft, IBM Locations: Delta
Mark Cheffo, a Dechert partner representing Microsoft, sent a letter Tuesday to attorney David Boies of Boies Schiller Flexner. Boies represents Delta and had sent letters on behalf of the airline to CrowdStrike and Microsoft. Cheffo wrote in his response that Microsoft empathizes with Delta and its customers on the impact of the CrowdStrike incident. Cheffo wrote that Microsoft offered to help Delta for free. Cheffo described a letter on July 22, from Microsoft to a Delta employee, offering help.
Persons: Ed Bastian, CNBC's, Mark Cheffo, David Boies, Boies Schiller, Boies, Hossein Nowbar, Cheffo, Delta, Satya Nadella, Bastian, CrowdStrike, George Kurtz Organizations: Microsoft, Delta Air Lines, Delta, IBM, Web Services Locations: Boies, Delta, Atlanta
Microsoft also claimed Delta turned down help after the CrowdStrike bug led to “blue screens of death” on Windows devices. Microsoft, CrowdStrike and Delta have been in a war of words since the airline hired a high-profile attorney to seek compensation from Microsoft and CrowdStrike. Delta CEO Ed Bastian lashed out at CrowdStrike in a CNBC interview last week and said the computer problems cost Delta $500 million. While other airlines were quick to resume normal operations after the CrowdStrike outage, Delta was forced to cancel about 30% of its schedule over those five days, leaving an estimated half-million passengers stranded. Free consulting advice to help us,” said the Delta CEO in an interview on CNBC.
Persons: cancelations, Delta, Ed Bastian, CrowdStrike, Mark Cheffo, , , Satya Nadella, Bastian, you’ve, ” Bastian, David Boies, George Kurtz, Michael Carlinsky, , CNN’s Chris Isidore Organizations: New, New York CNN, Microsoft, Delta Air Lines, CNBC, Delta, IBM, CNN, CrowdStrike Locations: New York, CrowdStrike, Delta
Travelers wait in line, as a flight board shows delays, on the check-in floor of the Delta Air Lines terminal at Los Angeles International Airport (LAX) on July 23, 2024 in Los Angeles, California. CrowdStrike on Sunday said Delta Air Lines had rejected onsite help during last month's massive outage that sparked thousands of flight cancellations. Delta CEO Ed Bastian told CNBC's "Squawk Box" last week that the mass cancellations following the outage, which occurred at one of the busiest times of the year, cost the company about $500 million, including customer compensation. In response, Michael Carlinsky, CrowdStrike lawyer and co-managing partner at Quinn Emanuel Urquhart & Sullivan wrote to Delta's lawyer David Boies on Sunday that Delta's litigation threats "contributed to a misleading narrative that CrowdStrike is responsible for Delta's IT decisions and response to the outage." He said CrowdStrike's CEO George Kurtz reached out to Bastian to "offer onsite assistance, but received no response."
Persons: CrowdStrike, Ed Bastian, CNBC's, Bastian, Boies Schiller, Michael Carlinsky, Quinn Emanuel Urquhart, Sullivan, David Boies, George Kurtz Organizations: Delta Air Lines, Los Angeles International Airport, Microsoft Locations: Los Angeles , California
New York CNN —CrowdStrike fired back at Delta after the airline’s CEO lashed out at the cybersecurity firm for computer problems that he said cost Delta $500 million. CrowdStrike claimed Delta would have to explain its own IT shortcomings in any litigation, and that it ignored CrowdStrike’s offers of assistance. But last week, Bastian claimed CrowdStrike was nowhere to be found during the meltdown. Free consulting advice to help us,” said the Delta CEO in an interview on CNBC. It said Delta would have to explain why other airlines restored operations faster and why it turned down CrowdStrike’s onsite assistance.
Persons: New York CNN — CrowdStrike, CrowdStrike, CrowdStrike’s, ” CrowdStrike, George Kurtz, Ed Bastian, , Michael Carlinsky, , Bastian, , you’ve, ” Bastian, David Boies, CNN’s Chris Isidore Organizations: New, New York CNN, Delta, CNBC, CNN, Microsoft Locations: New York, Delta, CrowdStrike
The legal saber rattling between the cybersecurity company CrowdStrike and Delta Air Lines over the global I.T. outage last month just ratcheted up a notch. The blame for Delta’s woes lies with the airline alone, the lawyers wrote. The letter was in response to Delta’s hiring of David Boies, a prominent litigator, and saying that it would seek damages over the outage, which it said cost it $500 million. Shares in both companies have plunged since the July 19 outage, with CrowdStrike down more than 35 percent.
Persons: Quinn Emanuel Urquhart, Sullivan, David Boies, Pete Buttigieg —, , we’re Organizations: Delta Air Lines, The New York Times, NPR, Transportation Locations: Delta
Delta Air Lines CEO Ed Bastian on Friday offered employees two free travel passes to thank staff members who were caught in massive disruptions last month sparked by a botched CrowdStrike software update that stranded thousands of customers and crew. Delta had more trouble than competitors in recovering from the outages that took thousands of Windows machines offline. The disruption “has been a humbling moment for our company,” Bastian said in his note on Friday, which was seen by CNBC. Its executives frequently point out Delta’s work to win over customers willing to pay more to fly the carrier, marketing itself as a premium airline. Bastian said Delta plans to pursue legal action against CrowdStrike and Microsoft “to recover our losses caused by the outage” and that it has hired law firm Boies Schiller Flexner.
Persons: Ed Bastian, Bastian, ” Bastian, , Delta, Boies Schiller, , CrowdStrike didn’t Organizations: Delta Air, Delta, CNBC, CrowdStrike, Microsoft
CrowdStrike is sued by shareholders over huge software outage
  + stars: | 2024-07-31 | by ( ) www.cnbc.com   time to read: +2 min
CrowdStrike has been sued by shareholders who said the cybersecurity company defrauded them by concealing how its inadequate software testing could cause the July 19 global outage that crashed more than 8 million computers. The complaint cites statements including from a March 5 conference call where Kurtz characterized CrowdStrike's software as "validated, tested and certified." Delta Chief Executive Ed Bastian told CNBC on Wednesday that the outage cost his airline $500 million, including lost revenue and compensation and hotels for stranded fliers. CrowdStrike shares closed on Wednesday down $1.69 at $231.96. The case is Plymouth County Retirement Association v CrowdStrike Inc et al, U.S. District Court, Western District of Texas, No.
Persons: George Kurtz, CrowdStrike, David Boies, Kurtz, " Kurtz, Burt Podbere, Ed Bastian Organizations: Crowdstrike Holdings Inc, Bloomberg Technology, RSA Conference, U.S . Congress, Delta Air Line, Retirement Association of, Delta, CNBC, Retirement, Western District of Locations: San Francisco , California, Austin , Texas, Austin, Plymouth, Retirement Association of Plymouth , Massachusetts, U.S, Western District, Western District of Texas
New York CNN —The CEO of Delta Air Lines lashed out at cyber security firm CrowdStrike and software provider Microsoft for the computer problems that resulted in a five-day service meltdown he said cost the airline $500 million. Free consulting advice to help us,” said Ed Bastian in an interview Wednesday on CNBC, when asked about how much compensation CrowdStrike and Microsoft have offered the company. And he blasted CrowdStrike for the flawed software update at Delta and hundreds of other companies around the globe that caused widespread computer outages on July 19. “If you’re going to have priority access to the Delta ecosystem in terms of technology, you’ve got to test this stuff,” Bastian said. Delta is a sponsor and the official airline of the US Olympic team, and CNBC’s NBC parent has the US broadcast rights to the games.
Persons: , Ed Bastian, CrowdStrike, you’ve, ” Bastian, David Boies, , Bastian Organizations: New, New York CNN, Delta Air Lines, Microsoft, CNBC, Delta, CNN, US Olympic, NBC Locations: New York, Paris
Read previewDelta Air Lines is gearing up to demand money following an outage that sent the world, including the airline, into chaos. The carrier hired star attorney David Boies to seek damages from CrowdStrike and Microsoft for the July 19 computer outage that forced Delta to cancel about 6,000 flights, CNBC reported on Monday. AdvertisementWhile no lawsuit has been filed, Delta plans to seek compensation from CrowdStrike and Microsoft, CNBC reported. AdvertisementEven individuals hoping to seek damages from CrowdStrike through proposed class action lawsuits may have little luck. Between customer agreements that favor CrowdStrike and SolarWinds largely beating the SEC, CrowdStrike stands a good chance in court, Sanchez said.
Persons: , David Boies, Delta, Boies, Elizabeth Holmes, Al Gore, Boies Schiller, CrowdStrike, Elizabeth Burgin Waller, Woods Rogers, Mauricio Sanchez, Sanchez, SolarWinds, Andrew Selbst, Selbst Organizations: Service, Lines, Microsoft, CNBC, Business, Delta, Analysts, Bloomberg, CrowdStrike's Falcon, Dell'Oro, Fierce, Securities and Exchange, SEC, UCLA School of Law, Harvard Law, Federal Trade Commission, FTC Locations: CrowdStrike, Delta, Texas
The stock fell as much as 13% on Tuesday alone after heavily-hit Delta reportedly hired a lawyer. No suit has been filed, but Delta plans to seek compensation from CrowdStrike, CNBC said. The continued fallout comes after CNBC reported that Delta hired attorney David Boies — chairman of Boies Schiller Flexner — to seek compensation for outage-related damages, according to CNBC. AdvertisementDelta's earnings will drop an estimated $350 million to $500 million this quarter as a result of the outage, according to Bloomberg. Following the Friday outage, Delta still canceled hundreds of flights on Tuesday, by when most other airlines had resumed normal operations.
Persons: , David Boies —, Boies Schiller, Boies, Elizabeth Holmes, Al Gore, Harvey Weinstein Organizations: Delta, CNBC, Service, Hollywood, Microsoft, Bloomberg, United Locations: CrowdStrike, Delta, FlightAware
And now it wants Microsoft and the cybersecurity firm that caused the problem to compensate it for at least some of its losses. Delta has hired high-profile attorney David Boies’ law firm to seek damages from cyber security firm CrowdStrike and Microsoft for the massive service issues it suffered last week following a badly flawed software update caused problems in a key computer program. The hiring of the firm of Boies Schiller Flexner, first reported by CNBC, was confirmed to CNN by a person familiar with the decision. Delta’s costs could total between $325 million to $475 million, according to a note published Tuesday by Savanthi Syth, airline analyst for Raymond James. Boies and his firm won $290 million in 2023 from JPMorgan Chase for Jeffrey Epstein’s sexual abuse victims.
Persons: Delta, David Boies, Boies Schiller, Savanthi Syth, Raymond James . Delta, , CrowdStrike, Patrick T, Fallon, Boies, JPMorgan Chase, Jeffrey Epstein’s, Elizabeth Holmes, Boeis, Harvey Weinstein, Weinstein, Jeffrey Epstein's, Peter Foley, Al Gore, Brown Organizations: New, New York CNN — Delta Air Lines, Microsoft, CNBC, CNN, Delta Air Lines, Los Angeles International Airport, Getty, Endeavor Air, Delta, JPMorgan, Theranos, Bloomberg Locations: New York, AFP, Perry v
CrowdStrike shares fell tumbled 11% on Tuesday to their lowest level of the year following a report that Delta Air Lines hired prominent attorney David Boies to seek damages from the security software vendor. CrowdStrike fell $28.98 to $228.83 as of early afternoon trading. Late Monday, CNBC's Phil Lebeau reported that Delta hired Boies, chairman of Boies Schiller Flexner, to seek compensation from CrowdStrike and Microsoft . No suit has been filed, Lebeau reported, and Delta didn't respond to a request for comment. The Department of Transportation said last week that it's investigating Delta due to the widespread flight disruptions and service failures.
Persons: CrowdStrike, David Boies, CNBC's Phil Lebeau, Boies, Boies Schiller, Lebeau, Harvey Weinstein, Elizabeth Holmes Organizations: Delta Air Lines, Microsoft, Delta, Department of Transportation, U.S, Hollywood
Delta Air Lines has hired prominent attorney David Boies to seek damages from CrowdStrike and Microsoft following an outage this month that caused millions of computers to crash, leading to thousands of flight cancellations. CrowdStrike shares fell as much as 5% in extended trading on Monday after CNBC's Phil Lebeau reported on Delta's hiring of Boies, chairman of Boies Schiller Flexner. On July 19, a software update from CrowdStrike led to a historic outage of Microsoft systems, knocking numerous industries offline. While no suit has been filed, Delta plans to seek compensation from Microsoft and CrowdStrike, Lebeau reported. Insurance startup Parametrix estimated that the CrowdStrike incident resulted in a total loss of $5.4 billion for Fortune 500 companies, not including Microsoft.
Persons: David Boies, CNBC's Phil Lebeau, Boies Schiller, CrowdStrike, Lebeau, Delta hasn't, Harvey Weinstein, Elizabeth Holmes Organizations: Delta Air Lines, Microsoft, Airlines, Department of Transportation, Delta, U.S, Hollywood, Insurance, Fortune
Washington CNN —Hunter Biden’s Washington, DC, law license has been suspended, according to a newly released order from a local court that pointed to his recent conviction on three gun crimes. The order was issued by Chief Judge Anna Elizabeth Blackburne-Rigsby of the DC Court of Appeals, which is the highest appellate court in DC and oversees the DC Bar. It is typical for bars in other states to reciprocate law license suspension or disbarment orders, meaning Biden’s license is also likely to soon be suspended in any other state where he is licensed. Biden has asked for a new trial in the gun case. During closing arguments in Biden’s gun trial, one of the prosecutors described him as a “Yale-educated defendant,” referring to the school where he earned his law degree.
Persons: Washington CNN — Hunter Biden’s, Anna Elizabeth Blackburne, David Weiss, Biden, Weiss, Boies Schiller, Flexner, Patrick Ho, Ho Organizations: Washington CNN, DC, of Appeals, DC Bar’s, Biden, Justice Department, GOP, Yale Locations: Washington CNN — Hunter Biden’s Washington, Wilmington , Delaware, Los Angeles, Hong Kong, Ho
Henry Jarecki, and Christine Corcoran attend the Annual Freedom Award Benefit Event hosted by International Rescue Committee on November 5, 2014 in New York City. A woman who says she was a sexual abuse victim of Jeffrey Epstein filed a lawsuit Monday against the famed psychiatrist, entrepreneur and commodities trader Henry Jarecki, alleging that Jarecki raped and sex trafficked her after Epstein sent her for psychiatric treatment. Epstein allegedly sent Jarecki other young women for the psychiatrist to "treat" confidentially, in order "to avoid unwanted attention on Epstein's sexual abuse of these young women," the suit alleges. The complaint, which refers to the woman as "Jane Doe 11," says Jarecki "repeatedly raped" her beginning in 2011 until December 2014. "Dr. Jarecki never engaged in any abusive conduct with the complainant or any other person," Kedia said.
Persons: Henry Jarecki, Christine Corcoran, Jeffrey Epstein, Jarecki, Epstein, Jane Doe, Brad Edwards, Edwards, David Boies, Sigrid McCawley, JPMorgan Chase, Sarita Kedia, Kedia Organizations: International, Wall Street, CNBC, JPMorgan Locations: New York City, Manhattan, New York
Read previewGoogle will destroy users' browsing data to settle a $5 billion privacy lawsuit about its "incognito" browsing, according to federal court filings. The 2020 class action lawsuit accused the search engine of collecting millions of users' data without their knowledge while they used incognito mode. Now, Google has agreed to delete billions of data records that are older than nine months, the filing states. Previously, Google had used third-party cookies to collect users' data even when they were on non-Google sites. Related storiesGoogle had known for years that the marketing and branding of its incognito mode was potentially misleading, the lawsuit alleged.
Persons: , José Castañeda, Lorraine Twohill, Sundar Pichai, David Boies Organizations: Service, Google, Business, Wall Street, Wall Street Journal Locations: California
CNN —Google will delete billions of data records as part of a settlement for a lawsuit that accused the tech giant of improperly tracking the web-browsing habits of users who thought they were browsing the internet privately. As part of the settlement, Google must delete “billions of data records” that reflect the private browsing activities of users in the class action suit, according to court documents filed Monday in San Francisco federal court. Google will also update its disclosure to inform users about what data it collects each time a user initiates a private browsing session. For the next five years, Google will also let private browsing users block third-party cookies as part of the settlement. “Moreover, the settlement requires Google to delete and remediate, in unprecedented scope and scale, the data it improperly collected in the past,” Boies added.
Persons: David Boies, ” Boies, José, ” “, Castañeda, Organizations: CNN, Google Locations: San Francisco federal
It's not clear how much scrutiny the company is under for management's role in developing and training employees to sell the product. Subpoenas are issued to compel parties such as company executives and employees, or former employees, to appear for interviews or turn over documents. In July, the OCC assessed a $15 million civil penalty against American Express National Bank. The IRS is also involvedBrooklyn attorneys are coordinating their criminal investigation alongside the IRS's criminal-investigation unit, the people BI spoke with said. Sinking morale among some sales employeesThe investigations are taking a toll on Amex's results-driven culture, current and former sales employees told BI, because compliance staff have gotten more involved in the sales process.
Persons: Amex, hadn't, salespeople, It's, Adam Isserlis, Isserlis, John Marzulli, Brian Morris, Hiral Mehta, Morris, Boies, Boies Schiller Flexner, Seth DuCharme, Charles Blazer, he's, Mehta, Hiral, Brian Organizations: American Express, Business, Justice, New York State Department of Financial Services, BI, Brooklyn, Eastern, of, OCC, American Express National Bank, Consumer Financial, Justice Department, Department of Financial Services, Department of Justice, IRS, Federal Deposit Insurance Corp, FDIC's, Government, Costco, Securities, Eastern District, Department of Homeland Security, Boies Schiller, FIFA, Taco Bell Locations: Brooklyn , New York, of New York, Eastern, Brooklyn
[1/2] Lawyer David Boies gestures as he walks out of the Southern District of New York court, New York, U.S., July 15, 2019. Boies' tenure as chairman of Boies Schiller Flexner ends December 2024, a firm spokesperson said on Friday. Boies Schiller has lost nearly half of its lawyers over the last three years. Another who briefly held the role, Natasha Harrison, left Boies Schiller last year to found her own firm. Boies Schiller is now managed by a trio of managing partners, who praised Boies' leadership in a statement on Friday.
Persons: David Boies, Andrew Kelly, Harvey Weinstein, Boies, Boies Schiller Flexner, Boies Schiller, Nicholas Gravante, Cadwalader, Taft, Natasha Harrison, David, Matthew Schwartz, Sigrid McCawley, Alan Vickery, Al Gore, George W, Bush, Weinstein, David Thomas, David Bario, Marguerita Choy Organizations: Southern, of, REUTERS, Microsoft, U.S, Supreme, Thomson Locations: of New York, New York, U.S, Hollywood, Wickersham
NEW YORK (Reuters) -Deutsche Bank on Friday won final approval from a U.S. judge for a $75 million settlement it reached with victims of Jeffrey Epstein who had accused the German company of facilitating the late financier’s alleged sex trafficking. FILE PHOTO: The logo of Deutsche bank is seen in Hong Kong, China July 8, 2019. Epstein had been a Deutsche Bank client from 2013 to 2018, after being a JPMorgan Chase client for 15 years. Deutsche Bank has said it made an error in taking on Epstein as a client. Rakoff granted preliminary approval to New York-based financial services company JPMorgan’s $290 million settlement over similar claims in June.
Persons: Jeffrey Epstein, Tyrone Siu, Jed Rakoff, ” Rakoff, Epstein, Jane Doe, David Boies, Rakoff Organizations: YORK, Deutsche Bank, Friday, Deutsche, REUTERS, U.S, JPMorgan Chase, JPMorgan, U.S . Virgin Locations: U.S, Hong Kong, China, Manhattan, York, New York
Jes Staley, former CEO of Barclays, arrives at the offices of Boies Schiller Flexner LLP in New York on June 11, 2023. LONDON — Former Barclays CEO Jes Staley on Thursday was fined and banned from holding any position of influence in the U.K. financial services industry for misleading the regulator over his relationship with sex offender Jeffrey Epstein. "Mr Staley is an experienced industry professional and held a prominent position within financial services. Emails subsequently emerged in which Staley described Epstein as one of his "deepest" and "most cherished" friends, the FCA confirmed. Barclays' letter also claimed Staley had ceased contact with Epstein long before he joined the bank in December 2015.
Persons: Jes Staley, Boies Schiller Flexner, Jeffrey Epstein, Staley, Epstein, Therese Chambers, Mr Staley, Mr Epstein, Chambers Organizations: Barclays, LONDON, Financial, Authority, Staley, FCA, Barclays Board, Manhattan's Metropolitan Correctional Center Locations: New York, LONDON —, Manhattan's
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