The 1986 Air Carrier Access Act requires airlines to provide a wheelchair to passengers with disabilities at the airport.
The problem: Many travelers are faking it, Frontier Airlines CEO Barry Biffle says.
There are people using wheelchair assistance who don't need it at all," Biffle said at a Wings Club luncheon on Thursday in New York.
Biffle wasn't talking about travelers' personal wheelchairs but rather the service airlines provide when travelers arrive at the airport.
Biffle isn't the only executive to complain about travelers falsely claiming they need a wheelchair at the airport.
Persons:
Barry Biffle, Biffle, John Holland, Kaye, John Morris
Organizations:
Frontier Airlines, Wings, CNBC, London's, Airport, LBC Radio, Transportation Department
Locations:
New York, Atlanta