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Search resuls for: "Baltimore Air"


2 mentions found


☆ A 14-year-old was stranded in an airport for 19 hours on Christmas Eve after Southwest's flight chaos
  + stars: | 2023-01-08 | by ( Ryan Hogg | ) www.businessinsider.com   time to read: +4 min
A 14-year-old Southwest passenger was stranded in a Baltimore airport for 19 hours on Christmas Eve. Southwest staff left Penelope Meyer alone as they repeatedly rebooked her flight to Florida. Penelope Meyer, 14, had been flying from Long Island, New York, to Fort Myers, Florida, to spend Christmas with her dad, Greg. "Otherwise, she was going to be sleeping in an airport alone as a 14-year-old girl," Greg said. While Greg found the additional expenses of about $2,000 to be an inconvenience, he was more concerned that staff had left Penelope alone for so long.
☆ Video shows Southwest pilot handing out coffee to stranded passengers as airline faces widespread cancellations
  + stars: | 2022-12-27 | by ( Ashley Collman | ) www.businessinsider.com   time to read: +3 min
Video shows a Southwest pilot offering stranded passengers coffee at the Baltimore airport on Tuesday. The pilot, wearing an American flag tie, handed out the coffee while another airline worker followed offering cream and sugar. Flight tracking shows an 8:15 a.m. flight to Louisville did eventually leave Baltimore, albeit nearly two hours late. The airline did not immediately respond to Insider's request for comment on Tuesday about the video of the Baltimore pilot. "The department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan."
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