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Read previewA group of Democratic lawmakers wants answers from a major student-loan company on its debt relief process for the borrowers it services.
The issue at play: There's a process for borrowers with federal student loans to apply for a debt discharge if they can prove they were defrauded by their school.
President Joe Biden's Education Department has canceled debt for millions of borrowers over the past few years under that process.
But the lawmakers have said they're concerned Navient is continuing to narrowly define qualifications for discharge, resulting in borrowers being denied relief without sufficient explanations.
Persons:
—, Sen, Elizabeth Warren, Madeleine Dean, Bernie Sanders, Ayanna Pressley —, Joe Biden's, Navient —, Warren, Navient, Holder, Leandro Pucci, Pucci, it's, who'd
Organizations:
Service, Democratic, Business, Joe Biden's Education Department, BI, Navient
Locations:
Navient