HR and recruitment teams are beginning to use AI tools in multiple stages of the hiring process. But beware: AI recruitment can still be riskyWhile AI technology is helping recruiters in many ways, there are some risks to consider and mitigate. In 2022, researchers at Cambridge University found that AI recruitment tools weren't capable of eradicating bias or boosting diversity during the hiring process. These problems often arise because of biased historical data used for training AI recruitment technologies, Maynard said. Jackson recommended that companies develop strict policies governing the use of AI hiring tools and provide their recruitment teams with bias training.

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Persons: —, Lindsey Zuloaga, HireVue, Pamela Maynard, Avanade, Maynard, Paolo Pescatore, Alexandra Levit, Levit, Roger Philby, she'd, it's, Annie Jackson, Cleo, Jackson, Parul Mishra, It's, Mishra Organizations: Service, Tech, Business, Chemistry Group, Sheffield Business School, Cambridge University, Amazon, Unilever, Microsoft, Companies, IBM