Christina started taking Wegovy in September 2021 after getting a prescription through Calibrate, a startup that promises science-backed help with weight loss.
She never received medication through Calibrate again, and she's since gained back all the weight she lost.
Calibrate says its goal for Masters patients is to get them off weight-loss medications and help them maintain the weight loss they achieved.
A former employee on Calibrate's clinical team said the startup allocated fewer doctors to second-year patients because those patients historically required less help from Calibrate.
At least four second-year patients Insider spoke with said they sought refunds from Calibrate after they didn't receive the services they paid for.
Persons:
Christina, She'd, I'm, Florian Gaertner, they've, They've, Isabelle Kenyon, Kenyon, Fortune, Jenny Craig, Ozempic, it's, Katie, Calibrate's, didn't, It's, James, they'd, Arantza Pena Popo, Disha, aren't, hasn't, Michael Siluk, Beth
Organizations:
Getty, Calibrate's, Better, LinkedIn
Locations:
York, Chicago