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Amazon's sales of cheap items are surging, driven by faster delivery speeds, executive says. Over 50% of those everyday essentials are now delivered on the same or next day, he added. "And these are especially the low-priced everyday essentials, the things that most households purchase every week." The goal has been to not only speed up deliveries, but also make it less expensive for the company to offer faster delivery. 'Real positive'During last month's analyst call, Jassy added that the growth of cheaper items is a "real positive" because it is predicated on faster delivery speeds.
Persons: , Doug Herrington, Herrington, Amazon's, Andy Jassy, Jassy, Brian Olsavsky, Mark Mahaney, Mahaney Organizations: Service, Business, Reuters, Amazon, HH
Starbucks' mobile app appeared to be down during the morning coffee rush on Thursday. AdvertisementSome Starbucks customers could not place orders through its mobile app on Thursday, the first day of the coffee chain's holiday menu. The message that some Starbucks app users saw on Thursday. Alex Bitter/BIDowndetector, a website that tracks website outages, showed a spike in user reports of problems with the Starbucks app around 8 a.m. Related Video Meet the Amazon warehouse workers paying the price for fast, free shippingThursday is the first day Starbucks' holiday offerings are on sale.
Persons: , Alex Bitter, chai, Gould 🖤, rinks., rian Organizations: Starbucks, Service, Business Locations: Washington ,, New York City
Business Insider obtained a recording of Amazon CEO Andy Jassy's latest all-hands meeting. Jassy said Amazon's RTO policy is not a 'backdoor layoff' strategy. The RTO policy aims to strengthen company culture, not cut costs, he said. This is very much about our culture and strengthening our culture," Jassy said, adding that the only city Amazon notified ahead of time about its RTO mandate was Seattle. Amazon Web Services CEO Matt Garman said in a staff meeting last month that 9 out of 10 Amazon employees he'd spoken with were "excited" by the change.
Persons: Andy Jassy's, Jassy, Amazon's, , Andy Jassy, Matt Garman, there's, I'm, it's Organizations: Amazon, Service, Business, Web Locations: Seattle
Dissident Group Wins Amazon Union Leadership Vote
  + stars: | 2024-07-30 | by ( Noam Scheiber | ) www.nytimes.com   time to read: +1 min
A dissident group has won control of the Amazon Labor Union, the only union in the country that formally represents Amazon warehouse workers, election results on Tuesday showed. The union won a representation vote at a Staten Island warehouse in 2022 but has yet to negotiate a contract as Amazon contests the outcome. A leader of the dissident group, Connor Spence, will take over, succeeding the founding president, Christian Smalls, who chose not to run for re-election. The result was announced by Mr. Spence’s group and confirmed by Mr. Smalls. Mr. Spence’s group brought a lawsuit last year to force leadership elections within the union.
Persons: Connor Spence, Christian Smalls, Spence, Mr, Smalls, Spence’s Organizations: Amazon Labor Union, Mr Locations: Staten Island
Amazon's Prime Day is a major contributor to warehouse worker injuries. Amazon warehouse workers have faced potential injuries related to moving packages and merchandise. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementAmazon warehouse workers who move the retailer's merchandise during Prime Day get hurt — a lot. This story is available exclusively to Business Insider subscribers.
Persons: Organizations: Service, US, Health, Education, Labor, Pensions, Business
Senator Bernie Sanders, an Independent from Vermont, left, speaks next to Christian Smalls, founder of the Amazon Labor Union (ALU), during an ALU rally in the Staten Island borough of New York, U.S., on Sunday, April 24, 2022. Members of the Amazon Labor Union, the first group of company workers to organize at a U.S. warehouse, have voted to affiliate with the International Brotherhood of Teamsters, the groups said in a joint statement on Tuesday. Roughly 98% of ALU members voted in favor of joining up with the Teamsters, the groups said. The Teamsters is one of the largest labor unions in the U.S., and it has long sought to organize Amazon delivery and warehouse workers. The union launched an Amazon division in 2021 to support and fund workers at the company in their unionization efforts.
Persons: Bernie Sanders, Christian Smalls, ALU, fearlessly, Sean O'Brien, Chris Smalls Organizations: Amazon Labor Union, International Brotherhood of Teamsters, Teamsters, Amazon, Brotherhood of Teamsters Locations: Vermont, Staten Island, New York, U.S, Staten Island , New York, York's
Amazon Union Workers Join Forces With the Teamsters
  + stars: | 2024-06-18 | by ( Noam Scheiber | ) www.nytimes.com   time to read: +1 min
After years of organizing Amazon workers and pressuring the company to bargain over wages and working conditions, two prominent unions are teaming up to challenge the online retailer. The partnership was made final in voting that ended on Monday after members of the Amazon Labor Union, the only union formally representing Amazon warehouse workers in the United States, voted overwhelmingly to affiliate with the 1.3-million-member International Brotherhood of Teamsters. The vote was overseen by the Amazon union. Leaders of both unions said the affiliation agreement would put them in a better position to challenge Amazon and would provide the A.L.U. will fight fearlessly to ensure Amazon workers secure the good jobs and safe working conditions they deserve in a union contract,” Sean O’Brien, the Teamsters president, said in a statement early Tuesday.
Persons: , fearlessly, ” Sean O’Brien Organizations: Amazon Labor Union, Brotherhood of Teamsters, Amazon, Teamsters, A.L.U Locations: United States, Staten Island
The bill, called the Warehouse Worker Protection Act, is the first attempt to police warehouse quotas at the federal level, after similar laws have passed in states including California, New York, Washington and Minnesota. The legislation would require employers to be more transparent about workplace quotas and potential disciplinary consequences, and provide workers with at least two business days' notice of any changes to quotas or workplace surveillance. Wendy Taylor, a packer at an Amazon warehouse in Missouri, said during Markey's press conference on Thursday that she and others are "fighting for quota transparency." Taylor blamed Amazon's "inhumane work rates" for the injury, and added, "Amazon workers provide same-day shipping, but we can't even get the same-day care we deserve." WATCH: Amazon's worker safety hazards come under fire from regulators and the DOJ
Persons: Democratic Sen, Ed Markey, Markey, It's, Wendy Taylor, packer, Taylor, Amazon's Organizations: Democratic, Amazon, Health, Education, Labor, Pensions, Occupational Safety, Health Administration, OSHA, U.S, Attorney's, U.S . Department of Justice, DOJ Locations: California , New York, Washington, Minnesota, U.S, Missouri
How the UAW’s win may change the South
  + stars: | 2024-04-23 | by ( Nathaniel Meyersohn | ) edition.cnn.com   time to read: +7 min
Now, the United Auto Workers has dealt a serious blow to that model: winning a landslide union victory after decades of failing to unionize automakers in the South. It’s the UAW’s first win in trying to represent workers at a foreign car manufacturing plant in the South. Before Friday’s win, the highest profile union election held in the South in recent years was the attempt to organize Amazon warehouse workers in Alabama in 2022. Bill Lee in 2019 visited Volkswagen’s plant in Chattanooga to encourage workers to reject the union, and former South Carolina Gov. But the Volkswagen win, said UAW President Shawn Fain to CNN, shows that politics are not an insurmountable obstacle when it comes to organizing in the South.
Persons: Stephen Silvia, Southern, ” Silvia, – Tesla, Tesla, Henry McMaster, Kay Ivey, , , Erica Smiley, Honda, Friday’s, you’ve, they’ve, Bill Lee, Nikki Haley, Biden —, Shawn Fain, “ Trump, ” Fain, “ I’m, George Walker IV, Harley Shaiken, Justice, CNN’s Chris Isidore Organizations: New, New York CNN, United Auto Workers, UAW, American University, Southern Gamble, Workers, Foreign, Volkswagen, Mercedes, BMW, Honda, Hyundai, Mazda, Nissan, Subaru, Toyota, Volvo, , South Carolina Gov, Alabama Gov, “ Unions, Justice, Union, Auto, South Detroit, Benz, Kia, P Global Market Intelligence, Republicans, Environmental Defense Fund, Southern, , GOP, Tennessee Gov, Democratic, CNN, Tennessee, AP, Chattanooga won’t, University of California, Jobs Locations: New York, United States, Volkswagen’s, Chattanooga , Tennessee, Tennessee, South Carolina, North Carolina, Louisiana, Texas, Mercedes, Vance , Alabama, Alabama, Smyrna , Tennessee, Spartanburg , South Carolina, Lincoln , Alabama, Southern, South, Chattanooga, Georgia, Berkeley
Data from two recent surveys, funded in part by Oxfam — the National Survey of Amazon Warehouse Workers and the National Survey of Walmart Warehouse Workers — is included in the report. The results show that a substantial amount of Amazon and Walmart warehouse employees surveyed reported being closely watched by technology while in the workplace. Advertisement"The conditions there are absolutely horrific," one Amazon warehouse worker in Alabama was quoted as saying in the report. The Oxfam report says that at Amazon, warehouse workers "are assigned handheld devices or scanners that record, count, and measure every item they move during their day." One Walmart worker quoted in the Oxfam report alleged that the company's warehouse robots "are treated better than human beings."
Persons: , Soren Larson, Maureen Lynch Vogel, Vogel, Petion, Suzanne Kreiter, Irit Tamir, they're, Tamir, Abby Maxman Organizations: Oxfam, Amazon, Walmart, Service, Securities, Exchange Commission, Oxfam —, National Survey, Amazon Warehouse Workers, National Survey of Walmart Warehouse Workers, Reuters Amazon, BI, Employees, Boston Globe, Getty, Oxfam America Locations: United States, Amazon, Alabama
In 2022, Amazon opened office space in de Koepel, a former prison in Haarlem, Netherlands. AdvertisementAdvertisementAmazon Web Services debuted a new office space in Haarlem, Netherlands in 2022 , but there's one unusual thing about it, which has gained traction on social media this week: the office is inside a former prison. Amazon uses space on the third floor of de Koepel, where prison cells have been converted into office spaces, and communal desks are available for individuals. The video shows a few former prison cells, with the AWS logo plastered just above the cell numbers. The prison is a dome-shaped building, with multiple stories of prison cells facing the central space.
Persons: , De Koepel, underpaid, they're, Valerie Vallenduuk, Koepel Organizations: Amazon, Service, Federal Trade Commission, Rabobank Locations: Koepel, Haarlem, Netherlands, TikTok
An employee looks for items in one of the corridors at an Amazon warehouse. Amazon warehouse workers are suffering physical injuries and mental stress on the job as a result of the company's extreme focus on speed and pervasive surveillance, according to a new study. The data adds to a drumbeat of scrutiny around Amazon's workplace safety and treatment of warehouse employees. The researchers estimate Amazon is the largest warehouse employer in the country, accounting for an estimated 29% of workers in the industry. In June, a Senate committee led by Sen. Bernie Sanders, I-Vt., also launched a probe into Amazon's warehouse safety.
Persons: they've, they're, Sen, Bernie Sanders Organizations: University of Illinois Chicago's Center, Urban Economic, Amazon, Regulators, Walmart, Occupational Safety, Health Administration, U.S, Attorney's, U.S . Department of Justice Locations: U.S
July 13 (Reuters) - Amazon.com (AMZN.O) was hit with a complaint on Wednesday for refusing to bargain with a New York workers' union, a spokesperson for the National Labor Relations Board (NLRB) said. Workers at the facility, located in the New York City borough of Staten Island, voted to join the Amazon Labor Union (ALU) last year, a first for the company in the United States. However, the e-commerce giant has challenged the results before the labor board, delaying any discussions with the union until the matter is resolved. The company's challenge has already been struck down once by the labor board in January. Amazon has faced dozens of complaints from workers and the ALU as the union attempts to organize warehouses across the country.
Persons: Chris Smalls, Shubham Kalia, Nivedita Bhattacharjee, Sohini Organizations: National Labor Relations Board, NLRB, Workers, New, Amazon Labor Union, Thomson Locations: New York, New York City, Staten Island, United States
Amazon faces labor complaint over failure to bargain with union
  + stars: | 2023-07-13 | by ( ) www.reuters.com   time to read: +1 min
July 12 (Reuters) - Amazon.com (AMZN.O) was hit with a complaint on Wednesday over allegedly refusing to bargain with a New York workers union, a spokesperson for the National Labor Relations Board (NLRB) said. Amazon and the union did not immediately respond to a request for comment. Workers at Amazon's JFK8 fulfillment center in Staten Island voted to join the Amazon Labor Union (ALU) last year, a first for the company in the United States. Amazon is still challenging the results before a U.S. labor board and has yet to engage in bargaining with the union. The NLRB complaint comes as dozens of Amazon warehouse workers in New York sued the union on Monday, alleging that top union officials were refusing to hold democratic elections to fill leadership posts.
Persons: Chandni Shah, Shubham, Urvi Dugar, Nivedita Organizations: National Labor Relations Board, NLRB, Amazon, New, Amazon Labor Union, Thomson Locations: New York, New York City, Staten Island, United States, U.S, Bengaluru
1 company to work for in the U.S., according to new research from LinkedIn: For the third year in a row, Amazon has claimed the top spot on the networking platform's annual Top Companies list, followed by Wells Fargo and JPMorgan Chase. Meta, which ranked twelfth on LinkedIn's list last year, was not eligible for this year's list after announcing it was eliminating approximately 13% of its workforce in November 2022. Just last month, Amazon told its staff the company would lay off 9,000 more employees in the coming weeks. 1 on LinkedIn's list for the third consecutive year. Amazon maintained its top spot after making a "significant investment" to support employees' upskilling and raise salaries, says Roth.
REUTERS/Aude GuerrucciLOS ANGELES, April 17 (Reuters) - United Parcel Service (UPS.N) and the International Brotherhood of Teamsters union will on Monday start U.S. private sector labor contract talks covering roughly 340,000 U.S. drivers, package handlers and loaders at the global delivery firm. The powerful Teamsters union wants an agreement that shares billions of dollars in UPS pandemic profits with workers, exerts leverage over other negotiations and helps to recruit new members - including Amazon warehouse workers. UPS, the world's biggest parcel delivery firm and No. "Failure is not an option," Teamsters General President Sean O'Brien told a rally on an April 2 in Boston. These are the first labor talks for both O'Brien and UPS CEO Carol Tomé.
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailWhy OSHA is investigating Amazon for 'failing to keep workers safe'For years, Amazon warehouse workers have been speaking up about unsafe conditions and how they risk injury to churn out millions of packages every day. Now their claims are being backed up by federal investigators who cited Amazon for "failing to keep workers safe" and new 2022 injury data that shows Amazon workers get injured at a rate of 6.9 for every 100 workers. CNBC spoke with workers who've been hurt and asked the government, and Amazon, what's being done to make these warehouses safer.
The serious injury rate among Amazon warehouse workers is more than double the rate at other warehouses. The report also found that the rate of "serious" injuries was more than double the serious-injury rate at other warehouses. In 2022, the serious-injury rate among Amazon warehouse workers was 6.6 serious injuries for every 100 workers — more than double the rate at other warehouses, which was 3.2 serious injuries for every 100 workers. But both years reflected an increase in serious injuries compared to 2020, when Amazon's serious injury rate was 5.9 for every 100 workers. At the end of 2022, Amazon was hit with 14 citations from federal regulators for failing to record workers' injuries.
Hard work just doesn't pay like it used to
  + stars: | 2023-04-05 | by ( Ethan Dodd | ) www.businessinsider.com   time to read: +6 min
Today's workers, especially gig workers, don't have the security that hard work once promised. Fueling the pessimism about hard work might be that Americans have "been doing nothing but hard work for the last two decades," Jennifer Klein, a Yale labor historian, told Insider. Blame the rise of gig work for hard work not paying offThough Americans work fewer hours now than they have in years past, they're working harder than ever. As a result, "people have experienced hard work and intensified work, but in very, very unpleasant and not particularly rewarding terms," she added. However, deregulation of employment and the dismantling of the New Deal structures of fair work have decoupled hard work and security, Klein said.
Amazon was cited again by federal regulators alleging its warehouse workers face "high" injury risks. Regulators said a "gamification system" encouraged working at a fast pace that could pose injury. Amazon said it is cooperating with investigators and that it has worked to lower injury rates. In a letter targeting the warehouse in Idaho, OSHA said Amazon should change its "gamification system to eliminate incentives for excessively paced work." In recent months, Amazon has been hit by similar OSHA citations relating to injury risks facing workers, and to how it tracked and monitored those injuries.
Amazon workers are going on strike in Britain, in a move that marks the first formal industrial action in the country for the U.S. tech giant. But warehouse workers say it fails to match the rising cost of living. Amazon workers have raised concerns about long working hours, high injury rates, and the unrelenting pace of work, as well as aggressive, tech-enhanced monitoring of employees. A spokesperson for the tech giant told CNBC in a statement that the staff involved represent "only a fraction of 1% of our UK employees." The spokesperson said that pay for Amazon's U.K. warehouse workers has increased 29% since 2018, and pointed to a £500 one-time payment made out to staff to help with the cost-of-living crisis.
REUTERS/Brendan McDermid./File Photo/File PhotoLONDON, Jan 25 (Reuters) - Amazon (AMZN.O) workers at a warehouse in central England will walk out on Wednesday in a months-long wrangle over pay, marking the first time the U.S. tech giant's operations in Britain have faced strike action. About 300 employees in Coventry are expected to take part in the industrial action, according to the trade union GMB. Amazon increased starting pay by 50 pence to a minimum of between 10.50 and 11.45 pounds ($12.95 to $14.12) per hour last year. The country's minimum wage, which is currently 9.50 pounds an hour, is set to rise to 10.42 in April. Amazon, which employs thousands of workers across its 30 warehouses in the UK, had then responded to say its pay was competitive.
Amazon warehouse workers walk out in first UK strike
  + stars: | 2023-01-25 | by ( Julia Horowitz | ) edition.cnn.com   time to read: +3 min
London CNN —Amazon workers at a warehouse in central England went on strike Wednesday, the first time employees of the US tech giant have walked out in the country. Workers are asking for £15 ($18.49) an hour, which the GMB union said would be in line with pay at Amazon in the United States. Starting pay for warehouse workers in the United States averages over $19 an hour after the company’s latest raise in September. The strike comes as employees in the United States continue to organize and push for collective bargaining rights. Amazon has refused to formally recognize or bargain with the Amazon Labor Union, which was recently certified by regulators.
Tech firms went on a hiring spree. “Over the past two years we’ve seen periods of dramatic growth,” CEO Sundar Pichai said in an email to employees. The crypto brokerage announced in early January that it’s cutting 950 people – almost one in five employees in its workforce. Departments from human resources to the company’s Amazon (AMZN) Stores will be affected. They’re not in heavy people expansion mode every year,” CEO Andy Jassy said in a memo to employees.
The Labor Department's Occupational Safety and Health Administration has issued citations against Amazon at three of its warehouses for exposing workers to safety hazards, the department announced Wednesday. Amazon also faces a separate investigation by the U.S. Attorney's Office's civil division that centers around worker safety hazards at the e-retailer's facilities nationwide. Amazon warehouse workers have previously complained that the company's pace of work prevents them from taking adequate bathroom and rest breaks, and leads to unfair disciplinary actions. In April, workers at an Amazon warehouse on New York's Staten Island voted to form the company's first U.S. union. Workers at another Staten Island facility rejected a union, while a second election at an Amazon warehouse in Alabama is being contested.
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