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☆ Amazon projected huge losses from its healthcare business in 2024, but strong sales growth, internal document reveals
▼ + stars: | 2024-07-30 | by ( Eugene Kim | ) www.businessinsider.com time to read: +7 min

Read previewLate last year, Amazon projected its healthcare businesses to lose more than $1 billion for 2024, according to an internal planning document obtained by Business Insider. Although the company doesn't breakout financials on the healthcare business, investors will be looking for signs of success when it reports results on Thursday. That was mostly thanks to Amazon Pharmacy, which was projected to generate $1.81 billion in 2024 sales, a 45% surge. Amazon healthcare is slowing investments in smaller initiatives by delaying hiring for certain projects and reducing contractor spend, it added. It's upgrading the signup process, such as insurance card capture technology, and simplifying the linking between One Medical and Amazon Pharmacy accounts.

Persons: —, Andy Jassy, Brand, Neil Lindsay, It's Organizations: Service, Business, Amazon, Pharmacy, Amazon Health Services, Tech, Amazon Pharmacy, Health Services, Health, Amazon Clinic, Google

☆ Inside Project Espresso, Amazon's secretive and painful reset of its big healthcare bet
▼ + stars: | 2024-02-09 | by ( Eugene Kim | ) www.businessinsider.com time to read: +9 min

It already shut down the Amazon Care telehealth service in 2022, while disbanding Haven , a joint healthcare venture, in 2021. She said Amazon's healthcare business continues to grow and receive positive customer feedback. Less focus on senior healthcareAnother idea One Medical recently explored was to put less focus on the senior healthcare business. Still, for some One Medical employees, Amazon’s scrutiny is leading to growing frustration. “As Trent Green communicated to employees, One Medical employees will not return to physical offices at this time.

Persons: Big, Samantha Kruse, ” Kruse, Andy Jassy Chelsea Jia Feng, Neil Lindsay, ” Amazon’s Kruse, Amazon's Kruse, Lindsay, ”, Amir Dan Rubin, Kruse, Amazon’s, “, Trent Green Organizations: Business, Amazon, Care, Amazon Health Services, Amazon's Pharmacy, Amazon Health, Iora Health, Iora, “ Locations: New York, Minneapolis, St, Petersburg , Florida, Francisco

☆ In a leaked email, Amazon's healthcare boss tells employees not to believe 'speculation' about its business one day after announcing layoffs
▼ + stars: | 2024-02-07 | by ( Eugene Kim | ) www.businessinsider.com time to read: +3 min

The head of Amazon's healthcare business wants employees to know Tuesday's layoffs are part of a normal business cycle, not a sign of underperformance. He noted that other companies have also made similar job cuts lately, urging employees not to believe the "pundits" who may say negative things about Amazon's healthcare business. "As often happens with changes like this, some pundits may speculate that we're eliminating roles because our health care business is underperforming — don't believe this speculation. In a separate email on Tuesday , Lindsay highlighted the growth of Amazon's healthcare business, saying the layoffs were intended to "reposition resources" so the company can better invest in other growth areas. He also said Amazon integrated One Medical's finance, legal, and tech teams into Amazon's healthcare business as it looks to "realign resources."

Persons: Neil Lindsay, —, Lindsay, we've Organizations: Service, Business, Amazon Health Services, Amazon, Pharmacy, Amazon Pharmacy, we've, Amazon Clinic Locations: U.S

☆ Amazon healthcare boss emails employees about layoffs: Read the memo
▼ + stars: | 2024-02-06 | by ( Eugene Kim | ) www.businessinsider.com time to read: +2 min

He also said stressed the healthcare business has seen steady growth across its Pharmacy, One Medical, and Clinic segments. Here's the full copy of Lindsay's email:Hi everyone,The past year has been incredibly exciting for all of our health care businesses, and we're seeing tremendous growth for Amazon Pharmacy, One Medical, and Amazon Clinic. We reinvented the Amazon Pharmacy experience throughout 2023 to make it more affordable and convenient for customers to get the prescription medications they need through RxPass, automatic coupons, partnerships, and more. We expanded Amazon Clinic nationwide, and since launch, the marketplace has seen a 96% customer satisfaction rating. Unfortunately, these changes will result in the elimination of a few hundred roles across One Medical and Amazon Pharmacy.

Persons: Neil Organizations: Amazon Pharmacy, Amazon Clinic, Pharmacy, CARE

☆ Amazon cuts hundreds of jobs in Pharmacy, One Medical units: Read the memo
▼ + stars: | 2024-02-06 | by ( Annie Palmer | In Annierpalmer | ) www.cnbc.com time to read: +5 min

Amazon has eliminated hundreds of jobs in its Pharmacy and One Medical divisions, the company confirmed to CNBC. "Unfortunately, these changes will result in the elimination of a few hundred roles across One Medical and Amazon Pharmacy." At the start of this year, Amazon announced cuts in its Prime Video, MGM Studios, Buy with Prime, Twitch and Audible units. Here's the full memo from Lindsay:Hi everyone, The past year has been incredibly exciting for all of our health care businesses, and we're seeing tremendous growth for Amazon Pharmacy, One Medical, and Amazon Clinic. Unfortunately, these changes will result in the elimination of a few hundred roles across One Medical and Amazon Pharmacy.

Persons: Neil Lindsay, Lindsay, Andy Jassy, Brian Olsavsky, Amazon, Neil CNBC Organizations: Amazon, CNBC, Amazon Health Services, Amazon Pharmacy, MGM Studios, Amazon Clinic, Pharmacy, CARE Locations: Amazon's, d50nominations.cnbc.com

☆ Amazon is chopping hundreds of jobs at its One Medical and Pharmacy units as part of a new cost-cutting mandate
▼ + stars: | 2024-02-06 | by ( Eugene Kim | ) www.businessinsider.com time to read: +4 min

Amazon's healthcare units, including One Medical and Amazon Pharmacy, are conducting fresh layoffs as part of a broader cost-cutting campaign, Business Insider has learned. The layoffs will impact "few hundred roles," Amazon's spokesperson confirmed in an email to BI. Amazon has started the year with a flurry of job cuts across a number of units including Twitch, Prime Video , Audible , and Amazon Pay. In an email to BI, Amazon's Amazon Health Services Senior Vice President Neil Lindsay confirmed the layoffs. "Unfortunately, these adjustments will result in the elimination of a few hundred roles within Amazon Pharmacy and One Medical.

Persons: Amazon's, Brian Olsavsky, Neil Lindsay, Lindsay, iRobot, Amir Dan Rubin Organizations: Amazon Pharmacy, Business, Amazon, Amazon Health Services, MGM

☆ Amazon beefs up Prime loyalty program with One Medical discount
▼ + stars: | 2023-11-08 | by ( Annie Palmer | In Annierpalmer | ) www.cnbc.com time to read: +2 min

Amazon is beefing up its mainstay Prime subscription program with a new benefit that gives members access to discounted One Medical memberships. Prime members can add up to five additional memberships on the same plan at a rate of $6 per person, Amazon said. Amazon is integrating One Medical into its Prime membership service after acquiring the primary health-care provider in July 2022 for roughly $3.9 billion. The tech giant has steadily added a buffet of benefits to its Prime membership program over the years as a way to lure more subscribers. Launched in 2005, Amazon Prime gives members access to free two-day shipping, as well as access to exclusive movies and TV shows, among other perks.

Persons: Neil Lindsay Organizations: Amazon Health, Amazon Prime, Amazon Locations: U.S, Haven

☆ Amazon loses One Medical CEO a year after acquiring primary care provider
▼ + stars: | 2023-09-01 | by ( Annie Palmer | In Annierpalmer | ) www.cnbc.com time to read: +2 min

Amir Dan Rubin, CEO of primary care provider One Medical, which Amazon acquired about a year ago, is leaving the company later this year. Twitch CEO Emmett Shear resigned from Amazon in March, and Whole Foods CEO John Mackey retired last year. Amazon has looked to shore up its presence in health care through the One Medical and PillPack deals, as well as by developing services in-house. Last August, the company shuttered its Amazon Care telehealth service amid broader cost-cutting efforts. Haven, a joint venture intended to disrupt health care, disbanded in 202.

Persons: Amir Dan Rubin, Neil Lindsay, Rubin, Trent Green, Trent, PillPack, TJ Parker, Elliot Cohen, Twitch, Emmett Shear, John Mackey, It's Organizations: Amazon, Amazon Health Services, CNBC, Washington Post, Federal Trade Commission, Whole Foods Locations: Haven

☆ Amazon CEO Andy Jassy says he's confident he can get costs under control in shareholder letter
▼ + stars: | 2023-04-13 | by ( Annie Palmer | ) www.cnbc.com time to read: +38 min

Further, as machine learning adoption has continued to accelerate, customers have yearned for lower-cost GPUs (the chips most commonly used for machine learning). While some areas of the economy have struggled over the past few years, Amazon Business has thrived. Some people have never heard of Amazon Business, but, our business customers love it. For years, Amazon customers had asked us when we'd offer them an online pharmacy as their frustrations mounted with current providers. More recently, a newer form of machine learning, called Generative AI, has burst onto the scene and promises to significantly accelerate machine learning adoption.

☆ Amazon CEO Andy Jassy says his letter to shareholders follows one of the toughest economic years in recent memory. Read it in full.
▼ + stars: | 2023-04-13 | by ( Sam Tabahriti | ) www.businessinsider.com time to read: +38 min

☆ Leaked Amazon screenshots show employees scrambling to identify teams affected by layoffs. Here's a list of more than 35 groups getting cuts.
▼ + stars: | 2023-01-18 | by ( Eugene Kim | ) www.businessinsider.com time to read: +3 min

In an internal Slack channel, Amazon staff shared team names and job levels to add clarity to the process. As Amazon began the largest layoffs in company history on Wednesday, an internal Slack channel blew up with employees sharing details about the job cuts. The layoffs-related Slack channel has over 37,000 members. "It's been moving so fast, I can't keep up with scrolling," another person told Insider about the Slack channel. Many employees in the Slack channel expressed shock and surprise.

☆ Amazon announces new virtual healthcare service to help with allergies, acne and hair loss
▼ + stars: | 2022-11-15 | by ( Lauren Feiner | ) www.cnbc.com time to read: +2 min

Amazon is expanding its healthcare offerings following its deal to buy One Medical, this time by opening a new virtual care option to help with common conditions like allergies, acne and hair loss. The service does not yet accept insurance, but customers can use insurance to help pay for medications prescribed by a licensed clinician through the platform. To use the service, customers select the condition they're interested in speaking about and then choose a preferred provider. Customers can also use money from flexible spending accounts and healthcare spending accounts to pay for the service. The new program comes just a few months after Amazon announced it was shutting down Amazon Care, a different telehealth service, by the end of the year.

☆ Amidst the layoffs at Amazon, the company's ultra-secretive research lab is at risk of being shut. It's a sign things are changing 'dramatically' at the company.
▼ + stars: | 2022-11-14 | by ( Eugene Kim | ) www.businessinsider.com time to read: +14 min

Early last month, members of Amazon's secretive in-house research lab, Grand Challenge, were called into an unexpected video meeting. Weibel announced 3 of the 5 projects Grand Challenge was working on would shut down, effective immediately. When other team employees wanted to collaborate with the team, they needed additional approvals from its leadership. Amazon Glow was among the Grand Challenge projects to be discontinued at the end of this year. Getting support promoting Grand Challenge projects was a challenge too.

☆ Amazon healthcare salaries revealed: See how much bioengineering and health-data roles earn as the tech giant pushes into medicine and prepares to buy One Medical
▼ + stars: | 2022-10-25 | by ( Katherine Long | Diamond Naga Siu | ) www.businessinsider.com time to read: +3 min

Amazon hired many positions in healthcare informatics last quarter, according to H-1B visa filings. The new positions include nursing-informatics specialists, who typically manage patient data, and medical laboratory technicians. But the end of Amazon Care, which failed to gain as much traction as Amazon had hoped, coincides with an expansion of Amazon's healthcare ambitions. The company announced plans in July to purchase the One Medical chain of medical clinics for $3.9 billion. Data-privacy activists have registered concerns about the company's planned acquisition of One Medical, which would give Amazon control of huge amounts of patient data.

☆ Oracle is steering clear of talent from major tech hubs in the cloud giant's latest more to save money and curb labor costs
▼ + stars: | 2022-10-25 | by ( Avery Hartmans | ) www.businessinsider.com time to read: +5 min

It's part of the cloud giant's plan to curb labor costs that insiders say is starting to hurt morale. Oracle is steering clear of job-seekers in major tech hubs. These guidelines come amid other hiring restrictions implemented at the cloud giant, which employees say are further tanking already low morale. In some cases, hiring managers are being asked to backfill formerly US-based roles with candidates from Eastern Europe to save money. Oracle is trying to cut $1 billion in costs and has already had two rounds of layoffs in recent months.

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