Amazon trailers are parked at an Amazon Air gateway at Miami International Airport in Miami, Florida, on Sept. 26, 2023.
Amazon is rolling out an artificial intelligence tool that can answer shoppers' questions about a product, a spokesperson confirmed, as the company continues to experiment with generative AI.
It then returns an answer within a few seconds, primarily by summarizing information collected from product reviews and the listing itself.
The feature could keep shoppers from scrolling through pages of reviews or reading through a listing to find information about a product.
The tool is designed not to veer off subject, and will return an error message if it can't answer questions such as, "Who is Jeff Bezos?"
Persons:
We're, Maria Boschetti, OpenAI's, Yoda, Jeff Bezos
Organizations:
Miami International Airport, Amazon, Star Wars, Marketplace
Locations:
Miami, Miami , Florida