When Alva Campos’s lease expired in July of 2021, the management company for her building mailed her a renewal. It included a rent increase of $60, or 1.5 percent, on her $4,000 monthly rent. “A new management company took over and sent a letter with a revised renewal offer,” Ms. Campos said through a Spanish-language interpreter. “It had more than a 10 percent increase to $4,460.”This was more than her family could pay for their apartment. With a new owner and a new management company, things started to change in the building.

---

Persons: Alva Campos’s, Campos, didn’t, ” Ms