Customers seen in the self-service checkout area of a Coles supermarket in Sydney, Australia, June 17, 2020. REUTERS/Loren Elliott/File Photo/File Photo Acquire Licensing RightsOct 26 (Reuters) - Australian retailers are ramping up their tech security initiatives, including placing cameras at self-checkouts and body-worn cameras on staff, to combat a surge in stock theft and customer aggression aggravated by the cost of living crisis. "Unfortunately the data suggests it's continuing to occur," added Thomson, whose firm counts Coles and Woolworths as clients. Reports of store theft surged 23% in Australia's three largest states of New South Wales, Victoria and Queensland, home to three-quarters of the population, in the year to March 2023, according to the latest available government statistics, as COVID-related restrictions ended. Reports of threatening behaviour by shoppers rose to 17% of all security reports logged by Australian store staff in 2023, from 10% three years earlier, according to Auror data reviewed by Reuters.

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Persons: Loren Elliott, Phil Thomson, Thomson, Coles, Leah Weckert, Weckert, Brad Banducci, Gerard Dwyer, Rishav Chatterjee, Byron Kaye, Praveen Menon, Christian Organizations: Coles, REUTERS, Woolworths, New, Reuters, National, of, Allied Employees Association, Thomson Locations: Sydney, Australia, New Zealand, Australia's, New South Wales, Victoria, Queensland, Bengaluru