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☆ Chief transformation officers join the C-suite to drive innovation at speed
▼ + stars: | 2024-11-20 | by ( Rebecca Knight | ) www.businessinsider.com time to read: +7 min

As companies across the US confront complex challenges that require overhauling strategies, reimagining business models, and adapting workforce dynamics, many are appointing chief transformation officers to drive these changes. The core figures, including the CEO, the chief operating officer, and the chief financial officer, focus on delivering quarterly results. Being a chief transformation officer, Jesuthasan said, is akin to "building the train while you're driving it down the tracks." AdvertisementBrandon Batt, the chief transformation officer at Quadient, a company focused on digital transformation, knows this all too well. Kinney recently wound down her role as chief transformation officer at Wex.

Persons: Kristy Kinney, Kinney's, Kinney, Alicia Pittman, Pittman, Ravin, Mercer, Jesuthasan, They're, Brandon Batt, Batt, Chengyi Lin, Lin, it's, Gartner Organizations: Boston Consulting Group, Boston Consulting, Organization Locations: Portland , Maine

With evolving workplace priorities, the Workforce Innovation board also predicted which new roles might emerge in the C-suite, including "chief transformation officer" and "chief experience officer." AdvertisementTim Paradis: We've seen new C-suite roles emerge in recent years, like chief AI officer and chief ethics officer. Then, while there is a "chief AI officer" role that's picking up, there is also a lot of focus on automation. Pittman: I think that a lot of these roles — whether it's chief diversity officer, chief risk officer, chief digital officer — are really about building new competencies that are not widely spread. AdvertisementThe number of companies naming chief transformation officers grew about 140% over the last couple of years.

Persons: Maggie Hulce, Julia Hood, Alicia Pittman, Neil Murray, that's, Kenon Chen, Anant Adya, everybody's, Justina Nixon, Saintil, We've, we've, Borgonovo, Tim Paradis, Nixon, It's, Pittman, Chen, isn't Organizations: Business, Workforce Innovation, Boston Consulting, Clear, Infosys, IBM, Saintil, Mastercard

☆ Leaders from BCG, Infosys, AARP, and more predict how AI will transform top companies in the next 12 months
▼ + stars: | 2024-10-04 | by ( Julia Hood | Tim Paradis | ) www.businessinsider.com time to read: +17 min

During a virtual roundtable, we asked Business Insider's Workforce Innovation board to tell us how AI would transform companies over the next year. How will the most innovative companies be transformed by AI over the next 12 months? Last year, we had an AI challenge across the company, and a huge percentage of our employees participated. There are a lot of different points of view on what AI will and will not do and how quickly. And that the promise we think AI is going to deliver will probably take longer than we think to come to fruition.

Persons: Tim Paradis, Vinod Khosla, Khosla, upskilling, Justina Nixon, Nixon, Saintil, AARP's Marjorie Powell, Powell, Chris Deri, Anant Adya, Marjorie Powell, Alicia Pittman, We've, We're, It's, coder, Maggie Hulce, Salesforce, what's, Chen, we've, Weber, everybody's, Anant, Shane Koller, Tipton Organizations: Sun Microsystems, Weber, IBM, Saintil, Infosys, AARP, Boston Consulting, Clear, Federal Housing Finance, Street Locations: Dreamforce, San Francisco, Tipton

The group was asked to share which topics they're most focused on between AI, worker well-being, diversity, equity, and inclusion, and C-suite transformation. While worker well-being and AI were the most commonly cited trends, there's clear overlap and intersectionality across all four topics. 'We're trying to understand a more holistic view of worker well-being'Shane Koller, senior vice president and chief people officer, AncestryThe two topics we're most focused on are worker well-being and DEI. As part of this new organizational structure, we announced our chief AI and data officer, one individual who would help bring together a cohesive strategy and vision for the organization's AI. A big focus for us is worker well-being.

Persons: Jack Azagury, nobody's, Shane Koller, we've, We've, Borgonovo, Alicia Pittman, Anant Adya, Marjorie Powell, Neil Murray, Maggie Hulce, Chen, it's, —, — there's, Kenon Chen, Sharawn Tipton, LiveRamp, there's, I'm, There's Organizations: Accenture, Mastercard, Infosys DEI, Infosys, AARP, Clear Locations: Tipton

Business Insider checked in with four major firms — Boston Consulting Group, Ernst & Young, McKinsey, and PricewaterhouseCoopers (PwC) — for insights into what they might be looking for in prospective employees. AdvertisementWhat kinds of roles are consulting firms hiring for? Consulting firms often hire for a range of positions. Rod Adams, talent acquisition and onboarding leader at PwC, told BI that the company is hiring consultants, engineers, accountants, and tax professionals, among other roles. Consulting firms often say there isn't one specific background or set of skills they look for.

Persons: —, isn't, Ernst & Young, Ernst &, Alicia Pittman, Pittman, Ernst, Young, Rod Adams, who've, PwC, Adams Organizations: Service, McKinsey & Company, Business, Boston Consulting Group, Ernst, Ernst & Young, McKinsey, PricewaterhouseCoopers, Consulting, BI

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