AdvertisementChina's KFC and Pizza Hut CEO said that she sits and watches her customers eat.
Joey Wat, the head of KFC and Pizza Hut in China, has an unusual approach to designing new products: She sits in restaurants for hours, watching her customers eat.
Wat is the CEO of Yum China, the company that owns KFC, Taco Bell, Pizza Hut, and other fast-food brands in the country.
According to Yum China, KFC is China's most popular fast-food chain, with over 11,000 outlets in the country.
Representatives of Yum China didn't respond to a request for comment from Business Insider.
Persons:
Jason Buechel, LVMH's Bernard Arnault, Joey Wat, Wat, Fortune, Sam Walton, Laxman Narasimhan, foodie, Buechel, Bernard Arnault, Celine, Louis Vuitton, Christian Dior, Alexandre Arnault
Organizations:
Pizza, KFC, Yum, Taco Bell, Global, New York City, Walmart, Starbucks, Foods, Tiffany, Bloomberg, Business
Locations:
China, Yum China, New York, Austin